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Kudos for customer service

 
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Kudos for customer service - 1/9/2014 4:09:48 PM   
icitrom_y

 

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Joined: 10/20/2013
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Kudos to Matrix/Slitherine for 150% customer service. I had a shipping problem. M/S took total ownership of the problem and worked at it until it was fixed, with no excuses, delays, double-talk, and me having to argue/fight my way through as sometimes happens with some companies.
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