Kudos for customer service

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icitrom_y -> Kudos for customer service (1/9/2014 4:09:48 PM)
Kudos to Matrix/Slitherine for 150% customer service. I had a shipping problem. M/S took total ownership of the problem and worked at it until it was fixed, with no excuses, delays, double-talk, and me having to argue/fight my way through as sometimes happens with some companies. .

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