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my auto updater doesn't work after 1.09

 
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my auto updater doesn't work after 1.09 - 1/16/2014 6:09:57 PM   
gravyhair

 

Posts: 164
Joined: 3/15/2003
Status: offline 		I get a runtime error when I try to run the auto-updater. This hasn't happened before. Help?

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Wise Men Still Seek Him
Post #: 1
RE: my auto updater doesn't work after 1.09 - 1/16/2014 11:03:29 PM   
paulderynck


Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline 		There's been a couple reports of this. Can you reload update.exe and update.dat from your CD to the World in Flames folder?

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Paul

(in reply to gravyhair)
Post #: 2
RE: my auto updater doesn't work after 1.09 - 1/16/2014 11:50:26 PM   
Empire101


Posts: 1950
Joined: 5/20/2008
From: Coruscant
Status: offline
quote:

ORIGINAL: gravyhair

I get a runtime error when I try to run the auto-updater. This hasn't happened before. Help?


I've got the same problem


_____________________________

Our lives may be more boring than those who lived in apocalyptic times,
but being bored is greatly preferable to being prematurely dead because of some ideological fantasy. - Michael Burleigh


(in reply to gravyhair)
Post #: 3
RE: my auto updater doesn't work after 1.09 - 1/17/2014 2:11:19 AM   
gravyhair

 

Posts: 164
Joined: 3/15/2003
Status: offline 		I used my CD to reinstall and everything is fine. Funky issue, though.

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Wise Men Still Seek Him

(in reply to Empire101)
Post #: 4
RE: my auto updater doesn't work after 1.09 - 1/17/2014 2:24:17 AM   
paulderynck


Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline 		Did you have to reinstall everything or could you just install the two I mentioned?

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Paul

(in reply to gravyhair)
Post #: 5
RE: my auto updater doesn't work after 1.09 - 1/18/2014 2:11:51 PM   
Empire101


Posts: 1950
Joined: 5/20/2008
From: Coruscant
Status: offline
quote:

ORIGINAL: paulderynck

Did you have to reinstall everything or could you just install the two I mentioned?



I uninstalled the game and then reinstalled it.

Then I applied 1.0.9 patch and the updater now works perfectly.

_____________________________

Our lives may be more boring than those who lived in apocalyptic times,
but being bored is greatly preferable to being prematurely dead because of some ideological fantasy. - Michael Burleigh


(in reply to paulderynck)
Post #: 6
RE: my auto updater doesn't work after 1.09 - 1/18/2014 4:35:02 PM   
paulderynck


Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline 		***IMPORTANT*** for all that may encounter this.

If you need to re-install, you'll want to first save any Screen Layouts and/or Map Views you built and any saved games you want to continue.

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Paul

(in reply to Empire101)
Post #: 7
RE: my auto updater doesn't work after 1.09 - 1/21/2014 9:47:30 PM   
Kwll

 

Posts: 34
Joined: 6/6/2000
From: Hurricane, WV
Status: offline 		For the 3rd time today I have uninstalled my WIF game, then reinstalled thinking that under 1.10 the issue would not exist. (The last two times I did this using the CD) However, I still can not use the auto updater, it keeps saying

"runtime error!" Program D:\Games\World in Flames\Update.exe Abnormal program termination.

Any ideas?

(in reply to paulderynck)
Post #: 8
RE: my auto updater doesn't work after 1.09 - 1/21/2014 10:20:27 PM   
paulderynck


Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline 		Sorry, tapped out, I guess trying the Matrix help desk is about all that's left.

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Paul

(in reply to Kwll)
Post #: 9
RE: my auto updater doesn't work after 1.09 - 1/22/2014 7:56:15 AM   
Maucat


Posts: 18
Joined: 3/13/2007
From: Rome, Italy
Status: offline
quote:

ORIGINAL: Kwll

For the 3rd time today I have uninstalled my WIF game, then reinstalled thinking that under 1.10 the issue would not exist. (The last two times I did this using the CD) However, I still can not use the auto updater, it keeps saying

"runtime error!" Program D:\Games\World in Flames\Update.exe Abnormal program termination.

Any ideas?


I've the same problem...

_____________________________

I played WIF since the first edition and now finally play the computer game !!!

(in reply to Kwll)
Post #: 10
RE: my auto updater doesn't work after 1.09 - 1/23/2014 12:00:31 PM   
Dabrion


Posts: 733
Joined: 11/5/2013
From: Northpole
Status: offline 		Have you tried running it with super cow powers (rclick->start as administrator)?

_____________________________

“WiF is like sex: sure, it may give some practical results, but that's not why we do it.”
- Richard P. Feynman, 'WiF, Sex, and the Dual Slit Experiment'.

(in reply to Maucat)
Post #: 11
RE: my auto updater doesn't work after 1.09 - 1/25/2014 6:11:04 AM   
AxelNL


Posts: 2386
Joined: 9/24/2011
From: The Netherlands
Status: offline
quote:

ORIGINAL: Dabrion

Have you tried running it with super cow powers (rclick->start as administrator)?


I get this now as well as of 1.1.1
This is a bug Matrix will have to fix themselves. Has nothing to do with the work of Steve.






Attachment (1)

(in reply to Dabrion)
Post #: 12
RE: my auto updater doesn't work after 1.09 - 1/25/2014 9:37:55 AM   
Rolle

 

Posts: 2
Joined: 7/2/2005
Status: offline 		Same problem for me.

(in reply to gravyhair)
Post #: 13
RE: my auto updater doesn't work after 1.09 - 1/25/2014 10:32:28 AM   
Dabrion


Posts: 733
Joined: 11/5/2013
From: Northpole
Status: offline
quote:

ORIGINAL: AxelNL


quote:

ORIGINAL: Dabrion

Have you tried running it with super cow powers (rclick->start as administrator)?


I get this now as well as of 1.1.1
This is a bug Matrix will have to fix themselves. Has nothing to do with the work of Steve.







Thats the error you get when components of the MSVC libraries are missing or inaccessible. Matrix/Slitherine should check if they depend on "MS Visual C++ 2008", "MS Visual C++ 2008 SP1", or "MS Visual C++ 2010". And provide the correct redistributable package along. I have them all installed and no such problems.


_____________________________

“WiF is like sex: sure, it may give some practical results, but that's not why we do it.”
- Richard P. Feynman, 'WiF, Sex, and the Dual Slit Experiment'.

(in reply to AxelNL)
Post #: 14
RE: my auto updater doesn't work after 1.09 - 1/25/2014 10:45:25 AM   
AxelNL


Posts: 2386
Joined: 9/24/2011
From: The Netherlands
Status: offline 		Based on that, and the fact that I am getting this problem for the first time upgrading from 1.1.0 to 1.1.1, whilst others have had this starting at 1.09, that the following theory could be true?

- Matrix has updated their Visual C++ libraries twice over the past weeks.
- First update affected customers who missed two of those libraries. That started at 1.09
- Second update affected cusomers who missed one of those libraries, starting at 1.1.1

I suppose one of the work-arounds is to manually install those libraries yourself until Matrix does something about this. Do you have a link which is used best in this case in case another customer hit by this wants to try it? Albeit that downloading the upgrade manually is probably the better route to take.


(in reply to Dabrion)
Post #: 15
RE: my auto updater doesn't work after 1.09 - 1/25/2014 10:55:07 AM   
Dabrion


Posts: 733
Joined: 11/5/2013
From: Northpole
Status: offline 		Could still be something else.. Installing the redistributables does not hurt though (make sure you get them from Microsoft websites or through Windows update).

_____________________________

“WiF is like sex: sure, it may give some practical results, but that's not why we do it.”
- Richard P. Feynman, 'WiF, Sex, and the Dual Slit Experiment'.

(in reply to AxelNL)
Post #: 16
RE: my auto updater doesn't work after 1.09 - 1/25/2014 1:10:57 PM   
pzgndr

 

Posts: 3170
Joined: 3/18/2004
From: Maryland
Status: offline 		FWIW, I'm seeing this error trying to update to v1.1.1. I can update manually, but the auto update doesn't work. I reinstalled Visual C++ Redistributable and rebooted, just to see. Still getting error, so must be with game?

Attachment (1)

< Message edited by pzgndr -- 1/25/2014 2:11:07 PM >

(in reply to Dabrion)
Post #: 17
RE: my auto updater doesn't work after 1.09 - 1/25/2014 4:34:52 PM   
Sabre21


Posts: 8231
Joined: 4/27/2001
From: on a mountain in Idaho
Status: offline
quote:

ORIGINAL: pzgndr

FWIW, I'm seeing this error trying to update to v1.1.1. I can update manually, but the auto update doesn't work. I reinstalled Visual C++ Redistributable and rebooted, just to see. Still getting error, so must be with game?


I'm having the same problem now too. I didn't with the last patch.

_____________________________


(in reply to pzgndr)
Post #: 18
RE: my auto updater doesn't work after 1.09 - 1/26/2014 12:00:21 AM   
WarHunter


Posts: 1207
Joined: 3/21/2004
Status: offline 		My auto update went belly up when trying to use it. Forced to manually download. Never happened until this update.

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“We never felt like we were losing until we were actually dead.”
Marcus Luttrell

(in reply to Sabre21)
Post #: 19
RE: my auto updater doesn't work after 1.09 - 1/26/2014 12:26:28 PM   
BeastieDog


Posts: 95
Joined: 12/22/2006
Status: offline
quote:

ORIGINAL: AxelNL


quote:

ORIGINAL: Dabrion

Have you tried running it with super cow powers (rclick->start as administrator)?


I get this now as well as of 1.1.1
This is a bug Matrix will have to fix themselves. Has nothing to do with the work of Steve.







Updater worked fine for me until 1.1.1. Now I also get this error. Manual download of the patch updated to 1.1.1 worked without a problem.




_____________________________

Dog

(in reply to AxelNL)
Post #: 20
RE: my auto updater doesn't work after 1.09 - 1/26/2014 1:03:25 PM   
Centuur


Posts: 8802
Joined: 6/3/2011
From: Hoorn (NED).
Status: offline 		I've got the same message on one of the computers here (where I only run the official game, not the beta testing one). Just tried to update that one to the latest version and it stalls if I use the auto updater. Needs to be fixed by Matrix, I think...

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Peter

(in reply to BeastieDog)
Post #: 21
RE: my auto updater doesn't work after 1.09 - 1/26/2014 5:20:20 PM   
hazmaxed

 

Posts: 105
Joined: 11/21/2013
From: Baton Rouge, LA
Status: offline 		I discovered the same problem when attempting to update to 1.1.1. As others have mentioned, I manually downloaded the 1.1.1 update from the matrix games website. I was able to install it with no problems.

The original post is 10 days old. If the problem needs to be fixed by Matrix Games, I have to ask...have they received the message that there is a problem?

_____________________________

There is no overkill. There is only "open fire" and "reloading."

(in reply to Centuur)
Post #: 22
RE: my auto updater doesn't work after 1.09 - 1/26/2014 7:44:33 PM   
AxelNL


Posts: 2386
Joined: 9/24/2011
From: The Netherlands
Status: offline
quote:

ORIGINAL: hazmaxed

I discovered the same problem when attempting to update to 1.1.1. As others have mentioned, I manually downloaded the 1.1.1 update from the matrix games website. I was able to install it with no problems.

The original post is 10 days old. If the problem needs to be fixed by Matrix Games, I have to ask...have they received the message that there is a problem?


I think so - they might even be trying to analyse what the problem is, it looks however very weird to me:

Today I tried auto-updating my bought version from Essen (in another folder), which was still on 1.04, and surprisingly that worked. That is an extra clue what could be wrong, however - I have no clue what kind of clue that can be.

< Message edited by AxelNL -- 1/26/2014 8:45:10 PM >

(in reply to hazmaxed)
Post #: 23
RE: my auto updater doesn't work after 1.09 - 1/28/2014 2:01:41 PM   
Gerry Edwards


Posts: 163
Joined: 2/22/2013
Status: offline 		Hello Everyone,

I have deployed what i hope to be the fix. Please try your auto updaters again and let me know if it has worked for you.

Cheers,
Gerry

_____________________________

Those who came before pave the path of tomorrow.

(in reply to AxelNL)
Post #: 24
RE: my auto updater doesn't work after 1.09 - 1/28/2014 2:09:43 PM   
warspite1


Posts: 41353
Joined: 2/2/2008
From: England
Status: offline
quote:

ORIGINAL: Gerry Edwards

Hello Everyone,

I have deployed what i hope to be the fix. Please try your auto updaters again and let me know if it has worked for you.

Cheers,
Gerry
warspite1

Just clicked on "Check For Update" and got the same Runtime Error message I'm afraid


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England expects that every man will do his duty. Horatio Nelson October 1805



(in reply to Gerry Edwards)
Post #: 25
RE: my auto updater doesn't work after 1.09 - 1/28/2014 2:24:29 PM   
Dabrion


Posts: 733
Joined: 11/5/2013
From: Northpole
Status: offline 		Same here, are we supposed to get a new executable from a patch deployed on the website?

_____________________________

“WiF is like sex: sure, it may give some practical results, but that's not why we do it.”
- Richard P. Feynman, 'WiF, Sex, and the Dual Slit Experiment'.

(in reply to warspite1)
Post #: 26
RE: my auto updater doesn't work after 1.09 - 1/28/2014 3:39:15 PM   
kjgokc2007

 

Posts: 25
Joined: 12/10/2013
Status: offline 		For anyone that had issues with the last patch. (& have a cd of WIF) Uninstall the game. And Reinstall from the CD. Then patch. (The download from Matrix did not work for me). * No saved games are lost.

* Uninstall using window remove program

Delete all the files (Not the subfolders or files from the install directory probably \WorldinFlames

Reinstall from the CD (The Matrix download didn't work for me)

Run and update.

(I run in windows 8... run in windows 7 compatablity mode... (Properties on the Desktop Icon) I also run as administrator on my computer.


< Message edited by kjgokc -- 1/28/2014 5:11:33 PM >

(in reply to gravyhair)
Post #: 27
RE: my auto updater doesn't work after 1.09 - 1/28/2014 7:55:08 PM   
paulderynck


Posts: 8201
Joined: 3/24/2007
From: Canada
Status: offline
quote:

ORIGINAL: Gerry Edwards

Hello Everyone,

I have deployed what i hope to be the fix. Please try your auto updaters again and let me know if it has worked for you.

Cheers,
Gerry


quote:

ORIGINAL: Dabrion

Same here, are we supposed to get a new executable from a patch deployed on the website?

Yes, I instantly get the Runtime error if I use the update.exe which is dated from early January, 2014 so must have been downloaded or patched as part of an earlier update process.

If I instead use the update.exe from August 2013 (from my beta test directory) - it works!

_____________________________

Paul

(in reply to Dabrion)
Post #: 28
RE: my auto updater doesn't work after 1.09 - 1/29/2014 6:49:14 AM   
Maucat


Posts: 18
Joined: 3/13/2007
From: Rome, Italy
Status: offline 		I manual dowwnloaded the 1.1.1 update from the Matrix site but the auto updater still doesn't work: instantly it goes the runtime error...

_____________________________

I played WIF since the first edition and now finally play the computer game !!!

(in reply to paulderynck)
Post #: 29
RE: my auto updater doesn't work after 1.09 - 1/29/2014 1:18:48 PM   
shaddock

 

Posts: 192
Joined: 9/18/2013
Status: offline 		Can someone please explain what the C++ runtime library is supposed to be.

Is it a library of functions the program calls and compiles with the game rather than having to have all of them included in the game?

Or is Microsoft constantly updating their version of C++?

Or is it something completely different?

< Message edited by shaddock -- 1/29/2014 2:19:24 PM >

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save the carrots; eat a vegan!

(in reply to Maucat)
Post #: 30
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