Multiplayer Account

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Multiplayer Account

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Current Games From Matrix.] >> [World War II] >> Lock ‘n Load: Heroes of Stalingrad >> Tech Support >> Multiplayer Account

Page: [1]

Message

<< Older Topic Newer Topic >>

Multiplayer Account - 2/17/2014 2:09:42 AM

Bison36

Posts: 480
Joined: 4/16/2009
Status: offline

So the game wants you to login with your Slitherine account information, but are the purchases made here linked with the Slitherine site?

I ask because I cannot log into the multiplayer section of the game.

Post #: 1

RE: Multiplayer Account - 2/17/2014 4:06:27 AM

Bison36

Posts: 480
Joined: 4/16/2009
Status: offline

OK. It's telling me my login name is not correct. It is, so let's just get that point out of the way. I checked on the Slitherine website and here and in both locations the serial is registered with my account. I'm failing to see why it's not connecting.

(in reply to Bison36)

Post #: 2

RE: Multiplayer Account - 2/17/2014 4:29:26 AM

Bison36

Posts: 480
Joined: 4/16/2009
Status: offline

Well I figured out the issue and frankly it's a non-starter for me. Basically your multiplayer lobby access does not accept special characters !@#$%^&*, so if you use those in your password like any reasonable person concerned with account security you cannot login.

This really needs to be looked into gentlemen.

(in reply to Bison36)

Post #: 3

RE: Multiplayer Account - 2/17/2014 5:51:20 PM

Bison36

Posts: 480
Joined: 4/16/2009
Status: offline

No response to this concern? Got it. Security isn't a concern I guess.

(in reply to Bison36)

Post #: 4

RE: Multiplayer Account - 2/17/2014 5:55:24 PM

Tom Proudfoot

Posts: 1357
Joined: 4/25/2000
From: Alameda, CA
Status: offline

Sorry, I had to search through some emails to doublecheck the restrictions I was given for passwords. Alphanumerical, 20 character max. I'm not sure why that's the case but that's what I was told from Slitherine.

(in reply to Bison36)

Post #: 5

RE: Multiplayer Account - 2/17/2014 7:21:20 PM

Bison36

Posts: 480
Joined: 4/16/2009
Status: offline

Thanks Tom. I don't understand why that would be since no other Slitherine game accessing a server (Battle Academy, Conflict of Heroes, Field of Glory for example)is limited in such a manner. The issue is that the account is not a forum only account. It is your membership account with Slitherine where credit transactions occur from and other personal information is stored. I realize this may not be a priority issue, but the way I see it you have a whole lot of players that don't have very secure account passwords. And given todays reality of hacking, scamming, and such I'm not sure why this game would not follow a protocol used by other Slitherine games.

(in reply to Tom Proudfoot)

Post #: 6

RE: Multiplayer Account - 2/18/2014 12:37:08 PM

Hrothgar

Posts: 180
Joined: 11/16/2002
From: PA
Status: offline

Hi Tom,

I can't log into multiplayer either. My password is eight characters, only numbers and letters, but, when I type it in, the buttons at the bottom remain greyed-out. Any suggestions?

< Message edited by Hrothgar -- 2/18/2014 11:38:15 PM >

(in reply to Bison36)

Post #: 7

RE: Multiplayer Account - 2/18/2014 5:40:13 PM

toddtreadway

Posts: 471
Joined: 9/30/2003
Status: offline

Does the same thing for me.

Hit the "Enter" key when you have typed in the username and password.

(in reply to Hrothgar)

Post #: 8

RE: Multiplayer Account - 2/18/2014 10:37:49 PM

Hrothgar

Posts: 180
Joined: 11/16/2002
From: PA
Status: offline

Thanks! That worked fine.