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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> Lost account...? Page: [1]
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Lost account...? - 3/26/2014 7:24:01 AM   
steveh11Matrix


Posts: 944
Joined: 7/30/2004
Status: offline 		Not sure whether this is th right place to put this, but there goes...

Many (many!) moons ago I registered an account to buy WitP, and later upgraded to AE. Now, I haven't been here in a long, long time... and I suspect that I no longer have the same email account I registered with, since attempts to "retrive" (sic) my Username & password to either of my current email addresses don't get any result.

I can remember my forum details, obviously.

I felt like firing up AE again after a long, long haitus including a change of PC. I've got my Serial Number, that's not a problem, but without knowing my old login details that's not going to help me re-download.

Anyone got any ideas where to start, preferably ones that don't include long transatlantic phone calls? ;)

_____________________________

"Nature always obeys Her own laws" - Leonardo da Vinci
Post #: 1
RE: Lost account...? - 3/26/2014 12:51:08 PM   
mikkey


Posts: 3142
Joined: 2/10/2008
From: Slovakia
Status: offline 		Steveh11, try submit ticket on Helpdesk and guys will help you with your account

(in reply to steveh11Matrix)
Post #: 2
RE: Lost account...? - 3/26/2014 2:51:04 PM   
steveh11Matrix


Posts: 944
Joined: 7/30/2004
Status: offline 		Yeah, that'd be good - but you need the original email address...

_____________________________

"Nature always obeys Her own laws" - Leonardo da Vinci

(in reply to mikkey)
Post #: 3
RE: Lost account...? - 3/26/2014 6:05:11 PM   
steveh11Matrix


Posts: 944
Joined: 7/30/2004
Status: offline 		I'm in contact with Matrix - thanks Joe - and we'll see what happens! :-)

_____________________________

"Nature always obeys Her own laws" - Leonardo da Vinci

(in reply to steveh11Matrix)
Post #: 4
RE: Lost account...? - 3/28/2014 11:04:35 AM   
steveh11Matrix


Posts: 944
Joined: 7/30/2004
Status: offline 		Joe came through, and once more I've got WitP up on my home PC. Many, many thanks. :D

_____________________________

"Nature always obeys Her own laws" - Leonardo da Vinci

(in reply to steveh11Matrix)
Post #: 5
RE: Lost account...? - 3/28/2014 11:59:48 AM   
mikkey


Posts: 3142
Joined: 2/10/2008
From: Slovakia
Status: offline

< Message edited by mikkey -- 3/28/2014 1:01:46 PM >

(in reply to steveh11Matrix)
Post #: 6
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