Lost account...? (Full Version)

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steveh11Matrix -> Lost account...? (3/26/2014 7:24:01 AM)

Not sure whether this is th right place to put this, but there goes...

Many (many!) moons ago I registered an account to buy WitP, and later upgraded to AE. Now, I haven't been here in a long, long time... and I suspect that I no longer have the same email account I registered with, since attempts to "retrive" (sic) my Username & password to either of my current email addresses don't get any result.

I can remember my forum details, obviously.

I felt like firing up AE again after a long, long haitus including a change of PC. I've got my Serial Number, that's not a problem, but without knowing my old login details that's not going to help me re-download.

Anyone got any ideas where to start, preferably ones that don't include long transatlantic phone calls? ;)




mikkey -> RE: Lost account...? (3/26/2014 12:51:08 PM)

Steveh11, try submit ticket on Helpdesk and guys will help you with your account




steveh11Matrix -> RE: Lost account...? (3/26/2014 2:51:04 PM)

Yeah, that'd be good - but you need the original email address...[&:]




steveh11Matrix -> RE: Lost account...? (3/26/2014 6:05:11 PM)

I'm in contact with Matrix - thanks Joe - and we'll see what happens! :-)




steveh11Matrix -> RE: Lost account...? (3/28/2014 11:04:35 AM)

Joe came through, and once more I've got WitP up on my home PC. Many, many thanks. :D




mikkey -> RE: Lost account...? (3/28/2014 11:59:48 AM)

[8D]




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