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getting the DW discoumt

 
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getting the DW discoumt - 5/24/2014 2:11:54 AM   
leftydad

 

Posts: 206
Joined: 8/24/2004
Status: offline
I own all 4 DW games. But in the MEMBER'S CLUB, only 2 of them show up. In MY GAMES and REGISTERED GAMES, all 4 show up. But when I try to add the two NON-MEMBER'S CLUB games to MEMBER'S CLUB, it says that I've already used that serial key. So I can't register all my 4 DW games in MEMBERS CLUB to get the discount. Help!

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James
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RE: getting the DW discoumt - 5/24/2014 2:28:12 AM   
mashkis

 

Posts: 141
Joined: 1/29/2005
Status: offline
Try clicking on 'Register Your Game' from the right side of the page link and you should see a drop down menu. Or, click register and you will be taken to the drop down menu.

(in reply to leftydad)
Post #: 2
RE: getting the DW discoumt - 5/24/2014 3:00:44 AM   
McBearCat

 

Posts: 21
Joined: 9/29/2007
Status: offline
I'm having the same problem. Both Shakturi and Legends are listed in the Members Club but the original game a Shadows aren't, although all 4 are listed in both My Games. It tells me that all four are registered (I always registered all my game). Anyways, I'm stuck at this point and cannot upgrade. Thanks....John O

(in reply to leftydad)
Post #: 3
RE: getting the DW discoumt - 5/24/2014 3:11:02 AM   
Spacecadet

 

Posts: 1780
Joined: 4/18/2010
Status: offline
Look at post #12

http://www.matrixgames.com/forums/tm.asp?m=3616026#



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(in reply to McBearCat)
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RE: getting the DW discoumt - 5/24/2014 3:53:39 AM   
ByronBond

 

Posts: 38
Joined: 8/13/2013
Status: offline
My account also showed only two games in the Member's Club, but when I clicked "My Serial #'s" on the right hand panel, it showed all 4 serial numbers. So I went ahead and click "My Discount Coupons" and it worked exactly as stated - calculated a $40 discount, so got the Universe for $9.99 as promised.

I have a feeling the two DW games that do not show up on the Members Club page never had additional downloads, so they don't show up there. But that's a guess. Clearly Matrix/Plimus knew I had all 4.

Give it a try!

< Message edited by NavyGamer -- 5/24/2014 4:54:31 AM >

(in reply to Spacecadet)
Post #: 5
RE: getting the DW discoumt - 5/25/2014 11:38:22 PM   
McBearCat

 

Posts: 21
Joined: 9/29/2007
Status: offline
Thanks NavyGamer...that did it!...downloading now....:)

(in reply to ByronBond)
Post #: 6
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