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[FIXED] Unable to load game after update

 
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[FIXED] Unable to load game after update - 12/17/2014 5:33:18 PM   
ctboe1_slith

 

Posts: 44
Joined: 4/22/2013
From: Minnesota, USA
Status: offline 		EDIT: See solution here: http://www.matrixgames.com/forums/fb.asp?m=3763098

I'm unable to load the game after update. I get an error that reads: Failed to load Lua!Error: Unable to load DLL 'lua52' the specified module could not be found. (Exception from HRESULT: 0x8007007E)

What do I need to do to be able to load the game.



< Message edited by Sunburn -- 4/11/2017 11:18:04 AM >
Post #: 1
RE: Unable to load game after update - 12/17/2014 5:40:30 PM   
Meroka37

 

Posts: 770
Joined: 7/31/2009
Status: offline 		I had a similar problem and I installed the VS 2012 redistributables

http://www.microsoft.com/en-us/download/details.aspx?id=30679

I installed it and it was solved, not sure if it will work for you...

< Message edited by Meroka37 -- 12/17/2014 6:47:30 PM >

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(in reply to ctboe1_slith)
Post #: 2
RE: Unable to load game after update - 12/17/2014 6:00:24 PM   
ctboe1_slith

 

Posts: 44
Joined: 4/22/2013
From: Minnesota, USA
Status: offline 		I installed the Microsoft update, and it still does not work. I've tried installing the new patch 3 times now and continue to get the same error message. The only thing else I can think of is a complete reinstall, but then I would lose the DB and added scenarios, wouldn't I.

(in reply to Meroka37)
Post #: 3
RE: Unable to load game after update - 12/17/2014 6:01:42 PM   
comsubpac


Posts: 114
Joined: 9/2/2014
Status: offline 		the dll should have been included. maybe your anti virus program interfered. try reinstalling with deactivated anti virus program.


(in reply to ctboe1_slith)
Post #: 4
RE: Unable to load game after update - 12/17/2014 6:07:59 PM   
FrancescoT58

 

Posts: 12
Joined: 6/27/2014
Status: offline 		Hi Meroka37,
when I go to that web site after clicking download gives me 3 files, do I download all of them ? Thanks

(in reply to Meroka37)
Post #: 5
RE: Unable to load game after update - 12/17/2014 6:10:59 PM   
comsubpac


Posts: 114
Joined: 9/2/2014
Status: offline 		LUA isnt part of any microsoft redistributables as far as i know.
Make a clean reinstall with your anti virus programm turned off.

< Message edited by comsubpac -- 12/17/2014 7:11:58 PM >

(in reply to FrancescoT58)
Post #: 6
RE: Unable to load game after update - 12/17/2014 6:12:23 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline 		Hello,

Can you please check that a file "lua52.dll" is on the same folder as the main Command executable?

Thanks!

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Post #: 7
RE: Unable to load game after update - 12/17/2014 6:15:13 PM   
FrancescoT58

 

Posts: 12
Joined: 6/27/2014
Status: offline 		Hi Sunburn,
checked the folder and have keralua, lua5.1, lua51 and lua52 ddl's
thanks

(in reply to Dimitris)
Post #: 8
RE: Unable to load game after update - 12/17/2014 6:18:01 PM   
guderian68

 

Posts: 70
Joined: 9/30/2013
Status: offline 		same problem for me

(in reply to FrancescoT58)
Post #: 9
RE: Unable to load game after update - 12/17/2014 6:19:23 PM   
JocMeister

 

Posts: 8262
Joined: 7/29/2009
From: Sweden
Status: offline 		lua52.dll is in my main game folder (same as command.exe)

(in reply to guderian68)
Post #: 10
RE: Unable to load game after update - 12/17/2014 6:20:33 PM   
antonyo

 

Posts: 4
Joined: 12/17/2014
Status: offline 		same problem for me

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Post #: 11
RE: Unable to load game after update - 12/17/2014 6:20:57 PM   
comsubpac


Posts: 114
Joined: 9/2/2014
Status: offline
quote:

ORIGINAL: JocMeister

lua52.dll is in my main game folder (same as command.exe)


what about the other .dlls?

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Post #: 12
RE: Unable to load game after update - 12/17/2014 6:25:36 PM   
JocMeister

 

Posts: 8262
Joined: 7/29/2009
From: Sweden
Status: offline
quote:

ORIGINAL: comsubpac
what about the other .dlls?


They are there as well (4 of them).

Tried reinstalling with AV OFF. Still the same problem.

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Post #: 13
RE: Unable to load game after update - 12/17/2014 6:26:29 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline 		Hi all,

Can you please try to install the VS2012 redistributable (as indicated here: http://www.matrixgames.com/forums/fb.asp?m=3762893)

And tell us if this resolves the issue for you.

Also, on your response please indicate your Windows version and whether it is 32- or 64-bit version.

Thank you!

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Post #: 14
RE: Unable to load game after update - 12/17/2014 6:26:41 PM   
ctboe1_slith

 

Posts: 44
Joined: 4/22/2013
From: Minnesota, USA
Status: offline 		I have the same folders for lua52.dll in the main folder along with the command executable, I also have the other lua files listed by ftroianno above, also in the same main command folder as the executable.

(in reply to comsubpac)
Post #: 15
RE: Unable to load game after update - 12/17/2014 6:28:25 PM   
JocMeister

 

Posts: 8262
Joined: 7/29/2009
From: Sweden
Status: offline
quote:

ORIGINAL: Sunburn

Hi all,

Can you please try to install the VS2012 redistributable (as indicated here: http://www.matrixgames.com/forums/fb.asp?m=3762893)

And tell us if this resolves the issue for you.

Also, on your response please indicate your Windows version and whether it is 32- or 64-bit version.

Thank you!


Tried that before I tried resinstalling. No luck.

Win 7 64-bit.

(in reply to Dimitris)
Post #: 16
RE: Unable to load game after update - 12/17/2014 6:29:10 PM   
ctboe1_slith

 

Posts: 44
Joined: 4/22/2013
From: Minnesota, USA
Status: offline 		I installed the microsoft vs2012 redistributable in the 64 bit version, and it does not work for me still.

(in reply to ctboe1_slith)
Post #: 17
RE: Unable to load game after update - 12/17/2014 7:05:25 PM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline 		Okay, let's try something else.

Can you please download the attached zip file and unzip its contents to your Command folder (ie. the one where Command.exe is located). These are the Lua DLLs from a "known good" installation. Again please let us know of your OS version and whether this solves the issue for you.

Thanks!

Attachment (1)

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Post #: 18
RE: Unable to load game after update - 12/17/2014 7:09:20 PM   
Dannyp19

 

Posts: 186
Joined: 10/20/2013
Status: offline
quote:

ORIGINAL: Sunburn

Okay, let's try something else.

Can you please download the attached zip file and unzip its contents to your Command folder (ie. the one where Command.exe is located). These are the Lua DLLs from a "known good" installation. Again please let us know of your OS version and whether this solves the issue for you.

Thanks!



Sorry no joy.
Win7 64bit

(in reply to Dimitris)
Post #: 19
RE: Unable to load game after update - 12/17/2014 7:11:48 PM   
antonyo

 

Posts: 4
Joined: 12/17/2014
Status: offline 		No work

(in reply to Dimitris)
Post #: 20
RE: Unable to load game after update - 12/17/2014 7:12:55 PM   
comsubpac


Posts: 114
Joined: 9/2/2014
Status: offline 		Are you starting the program using the .exe directly from that directory?

(in reply to antonyo)
Post #: 21
RE: Unable to load game after update - 12/17/2014 7:19:42 PM   
Dannyp19

 

Posts: 186
Joined: 10/20/2013
Status: offline
quote:

ORIGINAL: comsubpac

Are you starting the program using the .exe directly from that directory?



Doesnt work either way

(in reply to comsubpac)
Post #: 22
RE: Unable to load game after update - 12/17/2014 7:26:19 PM   
comsubpac


Posts: 114
Joined: 9/2/2014
Status: offline 		hmmm, one of the things above usually helped when someone had that error with other games... maybe you should try a clean installation in a different directory.
Steam or Boxed Version?

(in reply to Dannyp19)
Post #: 23
RE: Unable to load game after update - 12/17/2014 7:32:54 PM   
Dannyp19

 

Posts: 186
Joined: 10/20/2013
Status: offline
quote:

ORIGINAL: comsubpac

hmmm, one of the things above usually helped when someone had that error with other games... maybe you should try a clean installation in a different directory.
Steam or Boxed Version?



Box version

(in reply to comsubpac)
Post #: 24
RE: Unable to load game after update - 12/17/2014 7:52:03 PM   
ctboe1_slith

 

Posts: 44
Joined: 4/22/2013
From: Minnesota, USA
Status: offline 		No replacing my lua files did not work for me either. Still the same error message,

(in reply to Dannyp19)
Post #: 25
RE: Unable to load game after update - 12/17/2014 8:31:23 PM   
orca

 

Posts: 501
Joined: 11/6/2013
Status: offline 		I did the troubleshooting as above but having the same issues. Running on Mac with vmware. Windows 7 pro 32 bit

(in reply to ctboe1_slith)
Post #: 26
RE: Unable to load game after update - 12/17/2014 8:41:37 PM   
guderian68

 

Posts: 70
Joined: 9/30/2013
Status: offline 		no for me also. Both reinstalling and using yours lula ddl. Win7 64 bit home ed.

(in reply to orca)
Post #: 27
RE: Unable to load game after update - 12/17/2014 8:47:54 PM   
Sardaukar


Posts: 9847
Joined: 11/28/2001
From: Finland/Israel
Status: offline 		Try this:

http://www.matrixgames.com/forums/tm.asp?m=3762880

Hi all,
hope have a fix for all having the lua issue. Had same issue and tried all solution posted here including the vs2012. Have win7 bit64 so downloaded the vsu..x64 ver. but still having issue. Then while searching I checked the program list under control panel and all the visual c++ had the x86 version. so to make story short installed the x86 version from the vs2012 and the program is working !!!! hope this will work for you all. ciao
Francesco

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Post #: 28
RE: Unable to load game after update - 12/17/2014 8:48:24 PM   
Tomcat84

 

Posts: 1952
Joined: 7/10/2013
Status: offline 		Guys, try installing the X86 redistributable, even though you have a 64 bit computer. You should have both x64 and x86 installed.

from this link

http://www.microsoft.com/en-us/download/details.aspx?id=30679

Dont need 2013.

here's what your installed programs list should look like, red outline is the one that fixed this for me in closed beta.





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Post #: 29
RE: Unable to load game after update - 12/17/2014 9:04:39 PM   
ctboe1_slith

 

Posts: 44
Joined: 4/22/2013
From: Minnesota, USA
Status: offline 		This worked great, thanks Tomcat!

(in reply to Tomcat84)
Post #: 30
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