Matrix Games Forums

 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Black screen after combat resolution

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the West >> Tech Support >> Black screen after combat resolution Page: [1]
Login
Message << Older Topic   Newer Topic >>
Black screen after combat resolution - 12/18/2014 2:19:40 AM   
AdmiralFatcat


Posts: 50
Joined: 2/21/2010
Status: offline 		At the end of each combat my screen goes black for a couple of seconds and the info bar at the top says "program not responding". I don't get to see the message telling me what the combat result was. Everything seems fine and I can continue but does the same thing with the next combat. I have 2 computers that I run the game on. My ASUS 17" has an i7 processor and an NVIDIA graphics processor (this is the one with the problem). My other computer is an ASUS 15" with an i5 processor and the standard Intel graphics processor. Any ideas as to why this might be happening?

Thanks for any help with this.

Post #: 1
RE: Black screen after combat resolution - 12/18/2014 2:32:13 AM   
Baelfiin


Posts: 2978
Joined: 6/7/2006
Status: offline 		Laptops with 17" having NVidia add in card? Windows 8?



_____________________________

"We are going to attack all night, and attack tomorrow morning..... If we are not victorious, let no one come back alive!" -- Patton
WITE-Beta
WITW-Alpha
The Logistics Phase is like Black Magic and Voodoo all rolled into one.

(in reply to AdmiralFatcat)
Post #: 2
RE: Black screen after combat resolution - 12/18/2014 2:38:15 AM   
AdmiralFatcat


Posts: 50
Joined: 2/21/2010
Status: offline 		Sorry forgot to add that both computers have Windows 8.1 and yes the 17" is an ASUS Republic of Gamers gaming laptop with NVIDIA GeForce GTX 660M graphics processor.

(in reply to Baelfiin)
Post #: 3
RE: Black screen after combat resolution - 12/18/2014 11:02:08 AM   
Helpless


Posts: 15793
Joined: 8/27/2004
Status: offline 		Can you please provide more details how to reproduce it? Do you get them after each battle? Are these ground battles?

Uploading the save could help us to reproduce it. Thanks.

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to AdmiralFatcat)
Post #: 4
RE: Black screen after combat resolution - 12/18/2014 2:02:53 PM   
Massattack

 

Posts: 93
Joined: 10/28/2002
From: UK
Status: offline 		I am having the same fault, playing Husky intro as Allies human v Axis computer. The black screens appeared after axis turn combat resolution, preventing the reading of the combat results. (Able to access this info after from the commanders report)

My laptop is HP Pavilion, Windows 7 Home Premium, AMD dual core M620 2.5ghz, Video ATI Mobility Radeon HD 4530 series.

Sorry did not save, will do so in my next gaming session.

Regards.

(in reply to Helpless)
Post #: 5
RE: Black screen after combat resolution - 12/18/2014 4:40:29 PM   
Massattack

 

Posts: 93
Joined: 10/28/2002
From: UK
Status: offline 		Attached a save just after experiencing the black screen. Actually it was the Allied combat turn, so my memory in the post above may be mistaken. The attack was 3rd US Inf Division into hex 146/292. Hope this helps.
Regards

Attachment (1)

(in reply to Massattack)
Post #: 6
RE: Black screen after combat resolution - 12/18/2014 6:12:05 PM   
Helpless


Posts: 15793
Joined: 8/27/2004
Status: offline 		Am I get it right that you see black screen during amphib resolution? Afaik, map refresh is somehow different in order to hide Allied units for the German players.

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Massattack)
Post #: 7
RE: Black screen after combat resolution - 12/18/2014 8:31:53 PM   
AdmiralFatcat


Posts: 50
Joined: 2/21/2010
Status: offline 		I am playing the Allies and the black screen shows up after each ground battle. I checked again today and the problem doesn't start until I have fought a few battles first, then it begins. It is also starting to do it on my other computer also after a few battles. The black screen appears just before you see the final battle resolution. When the screen comes back you can continue with the next battle. I believe I've checked all my settings and don't see anything that seems to be incorrect.

(in reply to Helpless)
Post #: 8
RE: Black screen after combat resolution - 12/18/2014 8:56:35 PM   
Helpless


Posts: 15793
Joined: 8/27/2004
Status: offline 		Can you post your preference settings? Thanks.

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to AdmiralFatcat)
Post #: 9
RE: Black screen after combat resolution - 12/18/2014 9:03:09 PM   
AdmiralFatcat


Posts: 50
Joined: 2/21/2010
Status: offline 		How do you copy that info? If it matters, my settings are the default settings. I have not made any changes to them.

(in reply to Helpless)
Post #: 10
RE: Black screen after combat resolution - 12/18/2014 9:11:13 PM   
Helpless


Posts: 15793
Joined: 8/27/2004
Status: offline 		Ok, I'll try to reproduce it with default settings. Does it show up immediately on the first battle or you need to run it for some time before it goes black?

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to AdmiralFatcat)
Post #: 11
RE: Black screen after combat resolution - 12/18/2014 9:16:30 PM   
AdmiralFatcat


Posts: 50
Joined: 2/21/2010
Status: offline 		It takes a few battle before it begins to appear. Not too many though, maybe around 6 or so.

(in reply to Helpless)
Post #: 12
RE: Black screen after combat resolution - 12/19/2014 5:37:12 PM   
ratprince


Posts: 326
Joined: 3/15/2005
From: Indiana
Status: offline 		Exact problem as well

_____________________________

"Yeah that I walk through the valley of the shadow of death, I shall fear no evil...because I am."

(in reply to AdmiralFatcat)
Post #: 13
RE: Black screen after combat resolution - 12/19/2014 7:57:53 PM   
AdmiralFatcat


Posts: 50
Joined: 2/21/2010
Status: offline 		I think I finally figured it out. In the Options screen I changed from Windowed to Full Screen mode and I have been playing for about 3 hours now with no black screen appearing. Either the game or my computer doesn't like Windowed mode. If anyone else is having this problem just change to Full Screen.

(in reply to ratprince)
Post #: 14
RE: Black screen after combat resolution - 12/20/2014 4:28:04 AM   
Shadowbane

 

Posts: 10
Joined: 12/20/2014
Status: offline 		same issue when I attack with SS divisions only.

complete crash of game to lap top

(in reply to AdmiralFatcat)
Post #: 15
RE: Black screen after combat resolution - 12/20/2014 5:53:36 AM   
Helpless


Posts: 15793
Joined: 8/27/2004
Status: offline
quote:

ORIGINAL: Shadowbane

same issue when I attack with SS divisions only.

complete crash of game to lap top



It doesn't sound as the same. Does it always crash for you in the particular battle? Can you provide a save? Thanks.

< Message edited by Helpless -- 12/20/2014 7:06:17 AM >

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Shadowbane)
Post #: 16
RE: Black screen after combat resolution - 12/20/2014 3:43:27 PM   
Massattack

 

Posts: 93
Joined: 10/28/2002
From: UK
Status: offline 		I changed from Windows to full screen mode, and have had a few hours play with no more black screen. Incidentally the game now skips the excellent intro video and goes straight to load screen. My intro video had been playing with a lot of stutter in both sound and video, not sure if this is a problem with the windows mode as well.
Regards.

(in reply to AdmiralFatcat)
Post #: 17
RE: Black screen after combat resolution - 12/20/2014 3:52:20 PM   
Helpless


Posts: 15793
Joined: 8/27/2004
Status: offline
quote:

My intro video had been playing with a lot of stutter in both sound and video, not sure if this is a problem with the windows mode as well.


It starting to look as some compatibility issue. Video and sound play very well for me on very old machine.

Can you try the following, set game to run in window mode again. Copy \dat\sound folder to something else (disable sounds) and see if you still have black window. Thanks.

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Massattack)
Post #: 18
RE: Black screen after combat resolution - 12/21/2014 12:40:32 PM   
gerardo

 

Posts: 53
Joined: 3/12/2014
From: Italy
Status: offline 		I'm having a similar problem. During the AI turn the program hangs for 5-10 seconds, the screen turns black and the message 'WitW is not responding' appears. But if i wait, it evemtually starts running angain and the turn end correctly.

(in reply to Helpless)
Post #: 19
RE: Black screen after combat resolution - 12/21/2014 1:39:11 PM   
Baelfiin


Posts: 2978
Joined: 6/7/2006
Status: offline 		That's a windows issue, the game is running but using all of your resources, so Windows thinks it is not responding because it is not refreshing the display.

_____________________________

"We are going to attack all night, and attack tomorrow morning..... If we are not victorious, let no one come back alive!" -- Patton
WITE-Beta
WITW-Alpha
The Logistics Phase is like Black Magic and Voodoo all rolled into one.

(in reply to gerardo)
Post #: 20
RE: Black screen after combat resolution - 12/21/2014 1:51:06 PM   
Helpless


Posts: 15793
Joined: 8/27/2004
Status: offline 		In fact it not responding window during AI turn is a game issue, but it very variable and depends on the CPU power.

Initial problem with black outs after the battles is something different and so far I can't replicate it.

_____________________________

Pavel Zagzin
WITE/WITW/WITE-2 Development

(in reply to Baelfiin)
Post #: 21
RE: Black screen after combat resolution - 12/21/2014 2:49:02 PM   
Massattack

 

Posts: 93
Joined: 10/28/2002
From: UK
Status: offline 		Hmmm, not much luck. I removed the sound folder and reverted to windowed mode, replayed a turn of Husky from my saved file. I managed to play a good series of deliberate and hasty attacks with no sign of the black screen. I then restored the sound folder, replayed another similar turn of Husky, and was unable to experience the black screens!!!. For the last day or so I have been playing a campaign game in full screen mode and have had no black screens after combat with this.
Regards.

(in reply to Helpless)
Post #: 22
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the West >> Tech Support >> Black screen after combat resolution Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

4.406