Using Coupon Codes or Gift Cards

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Using Coupon Codes or Gift Cards

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [General] >> General Discussion >> Using Coupon Codes or Gift Cards

Page: [1]

Message

<< Older Topic Newer Topic >>

Using Coupon Codes or Gift Cards - 3/14/2014 11:24:47 AM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

If you have a coupon code or gift card here is how it works.

* Select the games you want to buy and add them to your cart
* On the checkout page you'll see a box labelled "Coupon Code"
* Enter your code in this box and click "Recalculate"
* The price will update to show the new price

Please remember you cannot use a coupon code or gift card in conjunction with any other coupon code or gift card. The system only allows one coupon per order.

If you have any questions please let us know.

< Message edited by Iain McNeil -- 5/3/2017 11:15:52 AM >

_____________________________

Iain McNeil
Director
Matrix Games

Post #: 1

RE: Using Coupon Codes or Gift Cards - 10/6/2014 3:21:01 PM

blackthree

Posts: 2
Joined: 10/6/2014
Status: offline

thanks for your information, very helpfull

Post #: 2

RE: Using Coupon Codes or Gift Cards - 4/5/2015 9:15:35 AM

OrpBde

Posts: 16
Joined: 6/9/2006
Status: offline

how do you empty the cart if you dont want the game.

(in reply to blackthree)

Post #: 3

RE: Using Coupon Codes or Gift Cards - 4/7/2015 8:31:07 AM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

You should be able to click on a little trash icon or reduce the number to 0. If its the only item in the cart there is a bug in Plimus that means it sometimes wont let you remove it till you add something else. They've not been able to fix it for some reason so for this and various other reasons we are stripping out their cart and developing our own.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to OrpBde)

Post #: 4

RE: Using Coupon Codes or Gift Cards - 1/1/2016 8:46:11 PM

waltero

Posts: 202
Joined: 1/24/2008
From: Alaska
Status: offline

Hello, Are the coupons good for one year? I do not see an expiration date?
Can I expect to get a "Birthday" coupon every year or every seven years?
Can I use a coupon to purchase other 'on sale' items?

(in reply to IainMcNeil)

Post #: 5

RE: Using Coupon Codes or Gift Cards - 1/2/2016 6:37:30 PM

rickier65

Posts: 14231
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: waltero
........
Can I use a coupon to purchase other 'on sale' items?

I used my coupon to purse from the holiday sale catalog.

Rick

(in reply to waltero)

Post #: 6

RE: Using Coupon Codes or Gift Cards - 1/31/2016 7:21:03 AM

waltero

Posts: 202
Joined: 1/24/2008
From: Alaska
Status: offline

No purchase yet.

< Message edited by waltero -- 2/5/2016 1:35:16 AM >

_____________________________

"WELL ~ Mrs. LIncoln,
other than that, How was the play?

(in reply to rickier65)

Post #: 7

RE: Using Coupon Codes or Gift Cards - 2/4/2016 5:12:51 PM

waltero

Posts: 202
Joined: 1/24/2008
From: Alaska
Status: offline

I think I'll hold on to mine until the next one comes out.
Putting the nonexistent expiration date to the test...that'll teach em!

< Message edited by waltero -- 2/19/2016 3:53:39 PM >

_____________________________

"WELL ~ Mrs. LIncoln,
other than that, How was the play?

(in reply to waltero)

Post #: 8

RE: Using Coupon Codes or Gift Cards - 2/19/2016 7:47:15 PM

Hotschi

Posts: 548
Joined: 1/18/2010
From: Austria
Status: offline

The anniversary coupons are valid for up to 60 days - somehow;

You have 30 days for retrieving the coupon code, then the code is valid for another 30 days.

_____________________________

"A big butcher's bill is not necessarily evidence of good tactics"

- Wavell's reply to Churchill, after the latter complained about faint-heartedness, as he discovered that British casualties in the evacuation from Somaliland had been only 260 men.

(in reply to waltero)

Post #: 9

RE: Using Coupon Codes or Gift Cards - 2/20/2016 12:34:16 AM

waltero

Posts: 202
Joined: 1/24/2008
From: Alaska
Status: offline

quote:

ORIGINAL: Hotschi

The anniversary coupons are valid for up to 60 days - somehow;

You have 30 days for retrieving the coupon code, then the code is valid for another 30 days.

DOH!

That is not the way it was explained to me. I was told "once I redeem my coupon I have 30 days"

< Message edited by waltero -- 2/23/2016 1:23:32 AM >

_____________________________

"WELL ~ Mrs. LIncoln,
other than that, How was the play?

(in reply to Hotschi)

Post #: 10

RE: Using Coupon Codes or Gift Cards - 2/23/2016 6:38:20 PM

Hotschi

Posts: 548
Joined: 1/18/2010
From: Austria
Status: offline

Yes, for using the coupon you have 30 days - but look at the last line in the e-mail you got. In my case, I got the e-mail whith the link to the coupon on Jan 19, and here's the last line in my e-mail;

quote:

This offer will expire on 2/18/2016

I clicked the link for the coupon on Feb 16 - and then I read this;

quote:

Your coupon is valid for 30 days so don�t delay. Enjoy your great new games!

In other words, I have time until March 16.

< Message edited by Hotschi -- 2/23/2016 6:39:00 PM >

_____________________________

(in reply to waltero)

Post #: 11

RE: Using Coupon Codes or Gift Cards - 2/23/2016 10:09:33 PM

waltero

Posts: 202
Joined: 1/24/2008
From: Alaska
Status: offline

I see no such thing. I received mine back in Nov. I think it might have been an after thought (expiration date). No matter. I will cross that bridge when I come to it.

< Message edited by waltero -- 2/25/2016 6:36:32 PM >

_____________________________

"WELL ~ Mrs. LIncoln,
other than that, How was the play?

(in reply to Hotschi)

Post #: 12

RE: Using Coupon Codes or Gift Cards - 2/24/2016 9:34:18 AM

emilyggg

Posts: 1
Joined: 2/24/2016
Status: offline

i want a code ? where to get it.

(in reply to waltero)

Post #: 13

RE: Using Coupon Codes or Gift Cards - 2/25/2016 1:32:19 PM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

You get awarded them for various things such as helping out in a beta test, long service etc.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to emilyggg)

Post #: 14

RE: Using Coupon Codes or Gift Cards - 2/28/2016 8:38:52 AM

Budge4

Posts: 77
Joined: 4/29/2005
From: Coventry, England
Status: offline

I have a 41% off anniversary code and am trying to buy Tigers on the Hunt, but coupon code message comes up at top of screen as not being recognised.

I had a problem with receiving coupon code in the first place, and Matrix resolved it by sending me a new email with link to receive code, this seemed to work fine the second time.

But now im trying to buy something the code is not being recognised, don't think the coupon code is actually showing in my Matrix Account either.

< Message edited by Budge4 -- 2/28/2016 8:39:43 AM >

(in reply to IainMcNeil)

Post #: 15

RE: Using Coupon Codes or Gift Cards - 2/28/2016 9:34:51 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

Just open a tech support ticket or contact http://www.matrixgames.com/support/ with your problem and they will provide you with more help on it, it maybe just a popup issue or browser etc

(in reply to Budge4)

Post #: 16

RE: Using Coupon Codes or Gift Cards - 2/29/2016 1:55:33 AM

Missouri_Rebel

Posts: 3065
Joined: 6/19/2006
From: Southern Missouri
Status: offline

quote:

ORIGINAL: Budge4

I have a 41% off anniversary code and am trying to buy Tigers on the Hunt, but coupon code message comes up at top of screen as not being recognised.

I had a problem with receiving coupon code in the first place, and Matrix resolved it by sending me a new email with link to receive code, this seemed to work fine the second time.

But now im trying to buy something the code is not being recognised, don't think the coupon code is actually showing in my Matrix Account either.

Im having the exact same problem. Help Ticket sent and 1 reply but not fixed.

_____________________________

**Those who rob Peter to pay Paul can always count on the support of Paul
**A government big enough to give you everything you want is a government big enough to take from you everything you have-Gerald Ford

(in reply to Budge4)

Post #: 17

RE: Using Coupon Codes or Gift Cards - 2/29/2016 10:07:47 AM

Budge4

Posts: 77
Joined: 4/29/2005
From: Coventry, England
Status: offline

Ive had it sorted now thanks to Joe in support. The problem was that 41%- was first part of my coupon code, I was leaving that part of code off

Have now bought Tigers on the Hunt with 41% off.

< Message edited by Budge4 -- 2/29/2016 10:14:36 AM >

(in reply to Missouri_Rebel)

Post #: 18

RE: Using Coupon Codes or Gift Cards - 3/29/2016 1:22:44 PM

albanchris

Posts: 2
Joined: 3/28/2010
Status: offline

I've just had a coupon code for 21% discount for 6 years membership. If I use it to buy a game from slitherine store, will I get a steam code for the game? Im planning on buying polaris sector which does exist on steam, but really, for the sake of tidyness and convenience id buy the steam version even at 20% more. Just checking to see what i will get before i press buy.

(in reply to Budge4)

Post #: 19