[RESOLVED] Strange bug (video)

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[RESOLVED] Strange bug (video)

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> [RESOLVED] Strange bug (video)

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[RESOLVED] Strange bug (video) - 4/4/2015 11:48:36 AM

Midane

Posts: 13
Joined: 4/2/2015
Status: offline

Platform : Windows 8.1 64

Hello,

So I installed Command through Steam a few days ago and it worked perfectly.

Then I downloaded the Database Add-on from the official page, and extracted it in C:\Program Files (x86)\Steam\steamapps\common\Command Modern Air Naval Operations\DB as advised on the page, while the game was running (maybe it was not so smart).

It created a new folder "DB_addons" in it.

I stopped the game and launched it again, and a strange bug happened (described below).

I figured that maybe the files should not be in "DB_addons" subfolder, so I copied them in the main DB folder, overwriting any existing file.

Still this strange bug remains.

So I deleted completely the game, installed it again from scratch, and extracted the whole DB_addons.zip in C:\Program Files (x86)\Steam\steamapps\common\Command Modern Air Naval Operations\DB without the "DB_addons" folder, overwriting any existing file.

Then I launched the game, and still the same strange but happens.

I wanted to give you a video of the bug but I cannot post a link as a newbie, which is very frustrating.

Basically, the game launches normally, but you cannot play any scenario : after the load of the scenario nothing happens, no units or side is loaded, and you can't even create reference points on the map !

I also reinstalled everything in "PreRequisites" (there is no Directx directory in mine), and still it doesn't solve the problem.

Can you tell me what should I do to resolve this ?

< Message edited by emsoy -- 5/24/2015 11:22:50 AM >

Post #: 1

RE: Strange bug (video) - 4/4/2015 11:53:49 AM

Midane

Posts: 13
Joined: 4/2/2015
Status: offline

Here is the video of the bug on dropbox : /s/7ych2qb6cyjlugg/Command.mp4?dl=0

(just add Dropbox URL before)

(in reply to Midane)

Post #: 2

RE: Strange bug (video) - 4/5/2015 5:39:46 PM

Midane

Posts: 13
Joined: 4/2/2015
Status: offline

I resolved the problem by uninstalling the game, deleting all the files that were remaining in the folder, and reinstalling it again.

But the problem reappeared again... it seems a bug is preventing the "choose side" window to open, so no scenario can be played.

(in reply to Midane)

Post #: 3

RE: Strange bug (video) - 4/5/2015 6:53:11 PM

thewood1

Posts: 6529
Joined: 11/27/2005
Status: offline

Did you even try running without the image db the second time.

(in reply to Midane)

Post #: 4

RE: Strange bug (video) - 4/8/2015 8:22:51 PM

Midane

Posts: 13
Joined: 4/2/2015
Status: offline

Yes, it worked at the beginning and then the bug appeared again.

What should I do ?

(in reply to thewood1)

Post #: 5

RE: Strange bug (video) - 4/8/2015 8:39:42 PM

thewood1

Posts: 6529
Joined: 11/27/2005
Status: offline

SO its not related to the image db...I was just trying to get to that point.

(in reply to Midane)

Post #: 6

RE: Strange bug (video) - 4/8/2015 9:31:45 PM

Midane

Posts: 13
Joined: 4/2/2015
Status: offline

OK I found the bug : I use 2 screens, and for an unknown reason sometimes the windows that displays the side for you to choose doesn't appear when the second monitor is plugged.

When I unplugged it the windows appears and I can choose a side.

Strange.

(in reply to thewood1)

Post #: 7

RE: Strange bug (video) - 4/9/2015 12:26:15 AM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

Use the reset positions of secondary windows button under game and options when this happens. Usually the reason is the window was in a position that's not longer there and the reset button just returns everything to the default position.

Mike

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(in reply to Midane)

Post #: 8