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Still unable to purchase from online store

 
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Still unable to purchase from online store - 4/6/2001 10:54:00 PM   
Fabs

 

Posts: 444
Joined: 6/5/2000
From: London, U.K.
Status: offline
I am still getting this damned message after filling in my billing details: ERROR: Couldn't contact rating server! Please contact website administrator. GoShip method has not been fully setup. Error message: Couldn't contact rating server! This can't be because of congestion. I have tried and tried at all hours of the day and many times, but I still get this. I'm trying to order from the UK. What should I do? I have nearly exhausted my determination.

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Fabs
Post #: 1
- 4/7/2001 11:07:00 PM   
Fabs

 

Posts: 444
Joined: 6/5/2000
From: London, U.K.
Status: offline
It would be nice to receive some sort of a reply.

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Fabs

(in reply to Fabs)
Post #: 2
- 4/8/2001 1:05:00 AM   
McGib

 

Posts: 395
Joined: 6/26/2000
From: Ontario Canada
Status: offline
I'm in the same boat as you Fabs. Paul has told me it is a software problem that they are trying to fix. For some reason certain geographical areas can not order. Following is Paul's email to me regarding being unable to order from the online store. "We are currently reconfiguring the Goship application and implementing some new features. I will post when the new version is up."

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Ready Aye Ready

(in reply to Fabs)
Post #: 3
- 4/8/2001 1:09:00 AM   
Alby


Posts: 4855
Joined: 4/29/2000
From: Greenwood, Indiana
Status: offline
try posting here http://www.matrixgames.com/cgi-bin/ultimatebb.cgi?ubb=forum&f=24 That is the purchasing/shipping problems forum, also they are aware of that error message as others have posted the same thing, They say they are working to correct the problem

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(in reply to Fabs)
Post #: 4
- 4/8/2001 9:04:00 PM   
Fabs

 

Posts: 444
Joined: 6/5/2000
From: London, U.K.
Status: offline
Thanks, guys. looks like I'll be going away for Easter without V5 and without having placed an order for MCNA. Ain't life a bitch sometimes? :(

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Fabs

(in reply to Fabs)
Post #: 5
- 4/10/2001 12:58:00 AM   
Joaquim

 

Posts: 27
Joined: 3/22/2001
From: Portugal
Status: offline
quote:

Ain't life a bitch sometimes?
Sometimes?!?! :D I'm having the same problem... I'm thinking of faxing my preorder... Joaquim

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(in reply to Fabs)
Post #: 6
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