Matrix Games Forums

 Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Problem with windows reinstall

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> Problem with windows reinstall Page: [1]
Login
Message << Older Topic   Newer Topic >>
Problem with windows reinstall - 5/15/2015 6:26:17 AM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		Hello, I had to a fresh install of Windows vista and when I try to install Command again I get these errors




The next error message is in my next post.

Attachment (1)

< Message edited by willy -- 5/15/2015 7:26:57 AM >

_____________________________
Post #: 1
RE: Problem with windows reinstall - 5/15/2015 6:30:35 AM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		I have downloaded the latest directX. My system is PC is an Intel core2 quad cpu c6600 2.4Ghz 6GB ram 64 bit operating system with Vista home premium service pack 2. Any suggestions on how to proceed?




Attachment (1)

_____________________________


(in reply to stevemk1a)
Post #: 2
RE: Problem with windows reinstall - 5/16/2015 4:17:16 AM   
michaelm75au


Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline 		Have you tried installing command again? It installs the third party components (like dx9 and .net) - these are also located in the 'prerequisites' directory in Commnand's game directory.

_____________________________

Michael

(in reply to stevemk1a)
Post #: 3
RE: Problem with windows reinstall - 5/16/2015 5:06:15 AM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		Yes, I just now tried that and it still happend. Funny thing is that it was working before, I just had to download the x86 file to fix the Lua problem when I first installed the game so I thought it might be that problem again. I downloaded the x86 file again but the game doesn't work. Not too sure what to try next.

_____________________________


(in reply to michaelm75au)
Post #: 4
RE: Problem with windows reinstall - 5/16/2015 11:14:42 AM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		Try installing the directx that came with the game. You can't just download any version of it.

(in reply to stevemk1a)
Post #: 5
RE: Problem with windows reinstall - 5/16/2015 1:28:38 PM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Hi Willy

If you installed at default locations your direct file should be here:

C:\Matrix Games\Command Wargame of the Year Edition\PreRequisites\directx_mar2009_redist

Run the dxsetup.exe file.

Likewise your .nets are here

C:\Matrix Games\Command Wargame of the Year Edition\PreRequisites


It sounds like the dx is the issue. Please run it.

M

_____________________________


(in reply to thewood1)
Post #: 6
RE: Problem with windows reinstall - 5/18/2015 1:04:54 AM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		Hello, I ran the dxsetup.exe file and I still get the same error message. Strange ...

_____________________________


(in reply to mikmykWS)
Post #: 7
RE: Problem with windows reinstall - 5/18/2015 1:46:16 AM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		Did you run the .net that came with Command?

(in reply to stevemk1a)
Post #: 8
RE: Problem with windows reinstall - 5/18/2015 2:46:22 AM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		Not sure what you mean (sorry i'm a little thick at times).

_____________________________


(in reply to thewood1)
Post #: 9
RE: Problem with windows reinstall - 5/18/2015 2:19:17 PM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		There are three things that should install when you reinstall...

C++ distributed libraries
DirectX9
.net framework

You need to install three, even if you think you have a version on your machine.

Also, pay attention. If you don't work through the prompts, the installs might just abort without telling you and Command will just crash on start.

(in reply to stevemk1a)
Post #: 10
RE: Problem with windows reinstall - 5/18/2015 6:46:31 PM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		Yes I went through all the prerequisites and they all seem to be there

_____________________________


(in reply to thewood1)
Post #: 11
RE: Problem with windows reinstall - 5/18/2015 7:00:04 PM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		Well when you didn't know what .net was, I was a little concerned. You also mentioned you downloaded directx from someplace...also a little concerned.

(in reply to stevemk1a)
Post #: 12
RE: Problem with windows reinstall - 5/18/2015 11:26:16 PM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Have you hit the update button and received all updates?

Please do that and then post a screenshot again of any errors.

Thanks!

Mike

_____________________________


(in reply to thewood1)
Post #: 13
RE: Problem with windows reinstall - 5/19/2015 9:18:11 PM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		I updated the game to 1.7 using the auto update and here is the error messages I got:




Attachment (1)

_____________________________


(in reply to mikmykWS)
Post #: 14
RE: Problem with windows reinstall - 5/19/2015 9:19:12 PM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		here's the next message




Attachment (1)

_____________________________


(in reply to stevemk1a)
Post #: 15
RE: Problem with windows reinstall - 5/19/2015 9:19:57 PM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		and next




Attachment (1)

< Message edited by willy -- 5/19/2015 10:24:02 PM >

_____________________________


(in reply to stevemk1a)
Post #: 16
RE: Problem with windows reinstall - 5/19/2015 9:20:33 PM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		And this comes up when I run the game. Looks like it's not installing correctly.




Attachment (1)

< Message edited by willy -- 5/19/2015 10:24:47 PM >

_____________________________


(in reply to stevemk1a)
Post #: 17
RE: Problem with windows reinstall - 5/19/2015 9:21:10 PM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		next




Attachment (1)

_____________________________


(in reply to stevemk1a)
Post #: 18
RE: Problem with windows reinstall - 5/19/2015 9:35:29 PM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		Most of those messages tell me you don't have C++ libraries and Directx installed correctly.

(in reply to stevemk1a)
Post #: 19
RE: Problem with windows reinstall - 5/19/2015 10:04:16 PM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		Yeah, I'll try re-installing them again and see if it does anything

_____________________________


(in reply to thewood1)
Post #: 20
RE: Problem with windows reinstall - 5/20/2015 12:07:37 AM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Yes. Same here.

Thanks!

Mike

_____________________________


(in reply to stevemk1a)
Post #: 21
RE: Problem with windows reinstall - 5/21/2015 3:40:21 AM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		Tried again installing and no luck. I've been installing from the DVD, I wonder if it's worth trying to re-download and install it instead?

_____________________________


(in reply to mikmykWS)
Post #: 22
RE: Problem with windows reinstall - 5/21/2015 1:08:30 PM   
thewood1

 

Posts: 6529
Joined: 11/27/2005
Status: offline 		Make sure to sit and watch all the Directx and .net stuff install. They have messages that if you don't respond, back the install out.

(in reply to stevemk1a)
Post #: 23
RE: Problem with windows reinstall - 5/22/2015 5:12:00 AM   
Casinn

 

Posts: 343
Joined: 7/27/2013
Status: offline 		just a wild ass guess, but have you rebooted your computer at all? Maybe the .dll isn't releasing and that may do it.

(in reply to thewood1)
Post #: 24
RE: Problem with windows reinstall - 5/22/2015 5:59:17 AM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		I just installed it on my wife's laptop and it worked ok. I'll uninstall and reinstall again on the desktop to give it another try.

_____________________________


(in reply to Casinn)
Post #: 25
RE: Problem with windows reinstall - 5/23/2015 4:56:48 AM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		Nah no luck. I don't think I'm missing anything.

_____________________________


(in reply to stevemk1a)
Post #: 26
RE: Problem with windows reinstall - 5/26/2015 10:11:06 AM   
p1t1o

 

Posts: 271
Joined: 4/6/2015
Status: offline 		Hey man,
just a thought, something you said made me think of something - even if you think you have up-to-date software (referring to the directX, .NET framework, C++ etc.) do a "repair" install anyway, if it comes up and says something like "uninstall or repair?". I'm sure I always have up-to-date software, but doing this has solved similar problems in other games many times.
Ignore this if you've tried it already, I'm sure you have wracked your brains, I know I would have!
Good Luck

(in reply to stevemk1a)
Post #: 27
RE: Problem with windows reinstall - 5/30/2015 10:40:54 AM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline 		What happened with this ?

_____________________________

Facebook
Twitter

(in reply to p1t1o)
Post #: 28
RE: Problem with windows reinstall - 6/6/2015 4:03:09 AM   
stevemk1a


Posts: 855
Joined: 3/30/2002
From: Penticton B.C.
Status: offline 		I gave up.

_____________________________


(in reply to Dimitris)
Post #: 29
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> Problem with windows reinstall Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.781