Unable to post a new thread in WITP AE Tech support.

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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> Unable to post a new thread in WITP AE Tech support.

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Unable to post a new thread in WITP AE Tech support. - 8/1/2015 11:43:49 AM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

Hello,
I now find myself not only unable to play my WITP AE due to graphics glitches in all text fields, but I am unable to post a support ticket.
I got an irritating message that I cannot post phone numbers, email addresses or other such nonsense.

This is driving me nuts!! How do I even report a problem ?

Frustrated
Reloader62

Post #: 1

RE: Unable to post a new thread in WITP AE Tech support. - 8/1/2015 2:38:31 PM

m10bob

Posts: 8622
Joined: 11/3/2002
From: Dismal Seepage Indiana
Status: offline

Have you been able to play the game in the past?..If so, have you made any changes to your computer since the last time you were able to play the game??

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Post #: 2

RE: Unable to post a new thread in WITP AE Tech support. - 8/1/2015 7:30:01 PM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

No I have only recently purchased the game, and not played before on this PC.

(in reply to m10bob)

Post #: 3

RE: Unable to post a new thread in WITP AE Tech support. - 8/1/2015 7:39:46 PM

RogerJNeilson

Posts: 1277
Joined: 4/12/2012
From: Bedlington, Northumberland, UK
Status: offline

Just post here with a screenshot of the problem as it looks, this is a very helpful place.

Roger

_____________________________

An unplanned dynasty: Roger Neilson, Roger Neilson 11, Roger Neilson 3 previous posts 898+1515 + 1126 = 3539.....Finally completed my game which started the day WITP:AE was released

(in reply to Reloader62)

Post #: 4

RE: Unable to post a new thread in WITP AE Tech support. - 8/2/2015 12:12:25 PM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

Sorry, I am not sure how to get a screenshot into this thread.

Reloader62

(in reply to RogerJNeilson)

Post #: 5

RE: Unable to post a new thread in WITP AE Tech support. - 8/4/2015 11:37:55 AM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

No one ?

Reloader62

(in reply to Reloader62)

Post #: 6

RE: Unable to post a new thread in WITP AE Tech support. - 8/4/2015 4:36:03 PM

Skyros

Posts: 1570
Joined: 9/29/2000
From: Columbia SC
Status: offline

This part of the forum will handle gif, txt, jpeg or zip files. you need to click on the Click here to upload! link in the bottom right corner when you reply.

(in reply to Reloader62)

Post #: 7

RE: Unable to post a new thread in WITP AE Tech support. - 8/4/2015 7:09:07 PM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

Skyros,
Thanks for the reply though I'm no wiser.I don't know how to get a screen shot from the game, and the Click here to upload link I don't see at all ?

Maybe I should just use the disk as a coaster and uninstall the game. Unplayable for me at present.

Reloader62

(in reply to Skyros)

Post #: 8

RE: Unable to post a new thread in WITP AE Tech support. - 8/4/2015 7:55:20 PM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

Ok, so I got my screenshot of my text glitch problem but I don't see any click her to upload link when trying to reply. I'm screwing up somewhere.

Reloader62

(in reply to Reloader62)

Post #: 9

RE: Unable to post a new thread in WITP AE Tech support. - 8/4/2015 8:30:43 PM

witpqs

Posts: 26087
Joined: 10/4/2004
From: Argleton
Status: offline

quote:

ORIGINAL: Reloader62

Ok, so I got my screenshot of my text glitch problem but I don't see any click her to upload link when trying to reply. I'm screwing up somewhere.

Reloader62

When you are posting (like I am typing now) there is a check box just below the editing window that says "Embed picture in post". Check it. Second, click on "Click here to upload!" and follow the prompts to select a file from your PC, click OK to upload it, click OK again after it finishes uploading.

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(in reply to Reloader62)

Post #: 10

RE: Unable to post a new thread in WITP AE Tech support. - 8/4/2015 9:03:22 PM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

Ok thank you witpqs,
Here is a screenshot of my text glitch problems...any ideas ?

Reloader62

Attachment (1)

(in reply to witpqs)

Post #: 11

RE: Unable to post a new thread in WITP AE Tech support. - 8/5/2015 1:50:02 PM

Lecivius

Posts: 4845
Joined: 8/5/2007
From: Denver
Status: offline

I'm thinking Hexside Details is causing this (it does for me), but I'll leave it to other more experienced types.

(in reply to Reloader62)

Post #: 12

RE: Unable to post a new thread in WITP AE Tech support. - 8/5/2015 4:36:06 PM

Sardaukar

Posts: 9847
Joined: 11/28/2001
From: Finland/Israel
Status: offline

Note that you cannot see options to add attachments and pics if using "Fast reply". You need to use "Post Reply".

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Post #: 13

RE: Unable to post a new thread in WITP AE Tech support. - 8/5/2015 6:02:00 PM

Lowpe

Posts: 22133
Joined: 2/25/2013
Status: offline

I get that glitch, or something like it, every now and then, usually after alt-tab ing from another program or waking up from sleep.

For me minimizing and then maximizing works to remove the problem.

However, that is simply a mad guess, you need to provide way more details: machine, op sys, etc., etc., etc. Latest graphic drivers, etc.

Have you read the readmes and played with the command line prompts for example?

Command Line Switches:
There are a number of command line switches that may be useful to players. To use these, Right click to edit the Properties on the �Quick Start� shortcut to the game (located in your Start Menu folder for War in the Pacific: Admiral�s Edition). You�ll want to add these to the end of the �Target� field to get them to work
-dual : Enables better support for processors with more than one core (i.e. Intel Core 2 Duo)
-colorBlind : Support for color blindness
-deepColor : Enables 32 bit color
-altFont : Enables alternate in-game font (Lucida Sans Unicode)
-w : Windowed mode
-wd : Windowed mode, daily autosaves
-ww : Windowed mode, weekly autosaves
-fd : Full screen, daily autosaves
-fw : Full screen, weekly autosaves
-r : Show Roads
-autosave : Daily autosave

(in reply to Sardaukar)

Post #: 14

RE: Unable to post a new thread in WITP AE Tech support. - 8/7/2015 9:46:39 PM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

Again when trying to post my PC specs I get the damn message about links, email addresses and phone numbers.

What is the matter with this forum?

I am close to giving up on this game.

(in reply to Lowpe)

Post #: 15

RE: Unable to post a new thread in WITP AE Tech support. - 8/7/2015 11:47:30 PM

witpqs

Posts: 26087
Joined: 10/4/2004
From: Argleton
Status: offline

quote:

ORIGINAL: Reloader62

Again when trying to post my PC specs I get the damn message about links, email addresses and phone numbers.

What is the matter with this forum?

I am close to giving up on this game.

Does what you are posting actually have any email addresses or phone numbers?

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(in reply to Reloader62)

Post #: 16

RE: Unable to post a new thread in WITP AE Tech support. - 8/8/2015 9:46:26 AM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

No. Otherwise I wouldn't be frustrated with this forum. One minute I can post the next time the message pops up as I try to submit my post.

Reloader62

(in reply to witpqs)

Post #: 17

RE: Unable to post a new thread in WITP AE Tech support. - 8/8/2015 4:05:21 PM

witpqs

Posts: 26087
Joined: 10/4/2004
From: Argleton
Status: offline

quote:

ORIGINAL: Reloader62

No. Otherwise I wouldn't be frustrated with this forum. One minute I can post the next time the message pops up as I try to submit my post.

Reloader62

OK, then when you say "PC specs" are you typing them in or cut & pasting from somewhere? If you are cut & pasting then maybe there is something in there that the forum software is (mis)interpreting as email or phone number or address info.

Whatever the answer to that is, a work-around might be to type or paste the information into a text editor (like Notepad, Windows default editor) and then take a screen capture and post the .jpg image.

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Intel Monkey: https://sites.google.com/view/staffmonkeys/home

(in reply to Reloader62)

Post #: 18

RE: Unable to post a new thread in WITP AE Tech support. - 8/9/2015 1:39:53 PM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

witpqs,
Thanks for your help. I am trying to simply type my PC specs into a forum post.

I don't understand why this forum makes it so frustrating to post into.

I understand what your saying, but what a load of messing about just to get a post accepted.

I will try typing my PC specs into notepad and taking a screenie then trying to post it that way.

I now have 12 posts, and I bet I still get the damn pop up at some stage of trying to post.

(in reply to witpqs)

Post #: 19

RE: Unable to post a new thread in WITP AE Tech support. - 8/9/2015 4:26:07 PM

witpqs

Posts: 26087
Joined: 10/4/2004
From: Argleton
Status: offline

Yeah, probably an anti-spambot feature that's going a little nuts and catching you instead.

If all else fails you can try sending me a PM and I will post them.

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Intel Monkey: https://sites.google.com/view/staffmonkeys/home

(in reply to Reloader62)

Post #: 20

RE: Unable to post a new thread in WITP AE Tech support. - 8/9/2015 5:11:50 PM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

Thanks,
Again blocked trying to post, so I sent a PM.

(in reply to witpqs)

Post #: 21

RE: Unable to post a new thread in WITP AE Tech support. - 8/9/2015 5:15:50 PM

witpqs

Posts: 26087
Joined: 10/4/2004
From: Argleton
Status: offline

quote:

ORIGINAL: Reloader62

Thanks,
Again blocked trying to post, so I sent a PM.

And here they are:

quote:

Reloader62 just sent you a private message at 8/9/2015 6:10:48 PM:

~~~~~~~~~~~~~~
My PC specs
~~~~~~~~~~~~~~

Win7 Home Premium 64 bit.

intel i7-4790k Quad core CPU @ 4.7GHz.

Asus z97-Pro gamer ATX motherboard.

16GB Dual-DDR32133MHz RAM.

4GB Nvidea GeForce GTX970 Graphics card.

120 gb SSD.

2TB SATA6 7200 rpm HD.

cORSAIR H80I Hydro cpu cooling.

_____________________________

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(in reply to Reloader62)

Post #: 22

RE: Unable to post a new thread in WITP AE Tech support. - 8/9/2015 5:27:34 PM

witpqs

Posts: 26087
Joined: 10/4/2004
From: Argleton
Status: offline

A couple of thoughts.

I can't say why the forum doesn't like that cut & paste, but maybe it is the '@' character coupled with your low post count? There have been serious problems with spambots in the past and I know they try very hard to keep the forums clean.

I looked through the thread and I don't see where you posted the switches you are using. Look at the shortcut you are clicking on to start the game. Right-click on it and click on Properties. In the Target box you will see the path and file name of the .exe you are calling (inside "" marks), plus any switches are are using (after the "").

Here is a cut and paste from another thread that shows how to properly format a Target entry:

quote:

quote:

ORIGINAL: mundus

Thanks Lokasenna

I have already tried that, but it did not change anything: "C:\Matrix Games\War in the Pacific Admiral's Edition\autorun.exe" -w -px1920 -py1080

This is an error. Do not reference autorun.exe. Change it to: War in the Pacific Admiral Edition.exe

In other words, what you have above should read:

"C:\Matrix Games\War in the Pacific Admiral's Edition\War in the Pacific Admiral Edition.exe" -w -px1920 -py1080

Now that might not be the final answer to fix the problem(s) you've run into, but it is the place to start.

This will help eliminate that you are, for example, calling autorun.exe instead of the game file directly. autorun.exe will start the game, but AFAIK it will NOT pass along any of the switches.

Next, you might try the -dd_sw switch. That tells the game to use software to emulate the Direct Drive stuff. I'm thinking that maybe the Direct Drive on your graphics card might have some incompatibility with the game.

We are going out now, but someone else might be around to help.

_____________________________

Intel Monkey: https://sites.google.com/view/staffmonkeys/home

(in reply to witpqs)

Post #: 23

RE: Unable to post a new thread in WITP AE Tech support. - 8/9/2015 8:59:22 PM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

witpqs,
Thanks, I will try to post the switches I am using to fire up WITP AE.

(in reply to witpqs)

Post #: 24

RE: Unable to post a new thread in WITP AE Tech support. - 8/10/2015 7:33:45 PM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

witpqs,
Yes I appear to be using "I:\Pacific War AE\autorun.exe" as my shortcut. It looks like I need to alter that.

(in reply to Reloader62)

Post #: 25

RE: Unable to post a new thread in WITP AE Tech support. - 8/22/2015 11:56:12 AM

Reloader62

Posts: 18
Joined: 11/18/2014
Status: offline

Hi Everyone,
Thank you very much for all your help. I followed the advice and now my text glitches seems fixed.
I amended my shortcut target in properties and it worked.

Thank you again.

(in reply to Reloader62)

Post #: 26

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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> Unable to post a new thread in WITP AE Tech support.

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