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RE: Having issues with 1.09?

 
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RE: Having issues with 1.09? - 11/8/2015 7:47:51 PM   
ParachuteProne

 

Posts: 207
Joined: 8/2/2004
Status: offline
quote:

ORIGINAL: ParachuteProne


quote:

ORIGINAL: mikmyk

Did you do a full install on the new computer or move a folder from another? If not please install using an installer, update as far as you can with the button and then apply the patches.

Thanks!

Mike


Did a complete new download and install from Matrix site.
The "check for update" button gives me the same error others have reported.





(in reply to ParachuteProne)
Post #: 31
RE: Having issues with 1.09? - 11/9/2015 6:45:22 PM   
ParachuteProne

 

Posts: 207
Joined: 8/2/2004
Status: offline
quote:

ORIGINAL: ParachuteProne

quote:

ORIGINAL: mikmyk

Did you do a full install on the new computer or move a folder from another? If not please install using an installer, update as far as you can with the button and then apply the patches.

Thanks!

Mike


Did a complete new download and install from Matrix site.
The "Check for update" button gives me the same error others have reported so I have to download and install updates.
Path E:\Matrix Games\ Command Wargame of the year edition\




I'm really getting frustrated.
I decide to give up on the Matrix install and go to steam.
I go to the Slitherine site - login to find steam key goto steam to add the game to my library.
I'm told it is a duplicate key (I copy/pasted it from Slitherine site so no typo) so someone else I assume is using my steam key.
I've never had so much trouble with a game in all my many years of gaming.




< Message edited by ParachuteProne -- 11/9/2015 7:46:24 PM >

(in reply to ParachuteProne)
Post #: 32
RE: Having issues with 1.09? - 11/10/2015 12:17:35 AM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Wish I could just send you a key but they don't give us access to that.

Please contact matrix support here to see if they can assist.

http://www.matrixgames.com/support/

Please let me know if you don't hear from them within a couple days.

Your other option is to install Matrix command and update using the manual download which you can find here:

http://www.matrixgames.com/products/483/downloads/

Just make sure you install it to:

E:\Matrix Games\ Command Wargame of the year edition\

Thanks!

Mike


< Message edited by mikmyk -- 11/10/2015 1:18:17 AM >

_____________________________


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Post #: 33
RE: Having issues with 1.09? - 11/10/2015 3:05:02 AM   
ParachuteProne

 

Posts: 207
Joined: 8/2/2004
Status: offline
quote:

ORIGINAL: mikmyk

Wish I could just send you a key but they don't give us access to that.

Please contact matrix support here to see if they can assist.

http://www.matrixgames.com/support/

Please let me know if you don't hear from them within a couple days.

Your other option is to install Matrix command and update using the manual download which you can find here:

http://www.matrixgames.com/products/483/downloads/

Just make sure you install it to:

E:\Matrix Games\ Command Wargame of the year edition\

Thanks!

Mike



Well, I clicked the manual install link - "Page cannot be displayed"
I think the big guy upstairs doesn't want me to play :)

Will contact Matrix support about the key tomorrow. Getting sleepy :)

I can still play on my laptop at least. Not the same though.
Wonder if it's a windows 10 issue?

Thanks !



< Message edited by ParachuteProne -- 11/10/2015 4:07:21 AM >

(in reply to mikmykWS)
Post #: 34
RE: Having issues with 1.09? - 11/10/2015 2:17:00 PM   
VPaulus

 

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline
quote:

ORIGINAL: ParachuteProne


Well, I clicked the manual install link - "Page cannot be displayed"
I think the big guy upstairs doesn't want me to play :)


We have fixed it now.
You can also download it from any of these mirrors:

http://ftp.us.matrixgames.com/pub/CommandModernAirNavalOperations/CommandMANO-CommandNI-SetupRelease-v109.zip
http://ftp.eu.matrixgames.com/pub/CommandModernAirNavalOperations/CommandMANO-CommandNI-SetupRelease-v109.zip
http://ftp.ca.matrixgames.com/pub/CommandModernAirNavalOperations/CommandMANO-CommandNI-SetupRelease-v109.zip

(in reply to ParachuteProne)
Post #: 35
RE: Having issues with 1.09? - 11/11/2015 2:16:04 PM   
ParachuteProne

 

Posts: 207
Joined: 8/2/2004
Status: offline 		Got it running through steam !
Was going through withdrawl :)

Thanks

(in reply to VPaulus)
Post #: 36
RE: Having issues with 1.09? - 11/12/2015 7:26:49 AM   
Dimitris

 

Posts: 13282
Joined: 7/31/2005
Status: offline
quote:

ORIGINAL: ParachuteProne

Got it running through steam !
Was going through withdrawl :)

Thanks



Hi,

Glad you got it working!

Can you tell us what was the factor that resolved the issue, so that we may help anyone else with a similar problem?

Thanks.

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Post #: 37
RE: Having issues with 1.09? - 11/14/2015 12:09:11 AM   
ParachuteProne

 

Posts: 207
Joined: 8/2/2004
Status: offline
quote:

ORIGINAL: Sunburn


quote:

ORIGINAL: ParachuteProne

Got it running through steam !
Was going through withdrawl :)

Thanks



Hi,

Glad you got it working!

Can you tell us what was the factor that resolved the issue, so that we may help anyone else with a similar problem?

Thanks.


Well, the issue was never resolved with the matrix install. There are not many places for user error.
Tried different versions, versions over versions. Complete wipes of everything command related.
New installs with different versions. Game just never found the main license.
The Steam install fixed it so I guess the question would be what is difference in the two installation programs.
Steam installs to a different directory but I doubt that was the trouble.


(in reply to Dimitris)
Post #: 38
RE: Having issues with 1.09? - 11/17/2015 6:52:19 PM   
Budge4


Posts: 77
Joined: 4/29/2005
From: Coventry, England
Status: offline 		Not having any issues with licensing. But everytime I try to play Eye for an Eye scenario in Northern Inferno I get a total lock up of game.

At scenario start I takeoff a couple of aircraft from Ark Royal and also helicopter off Glamorgan and within a few mins the game just locks solid, have to Ctrl Alt Del out. Background Music is turned off.

Using a 40" Ultra HD Monitor at 3840x2160 res, did I hear right that high res may be causing problems?

Have SLI enabled as well, may try disabling that and see how I go.

This is with the Steam version 1.09 final Build 757.10

Edit - Tried with SLI disabled but still get a total lock up at just over 6 min play.

< Message edited by Budge4 -- 11/20/2015 7:12:18 PM >

(in reply to ParachuteProne)
Post #: 39
RE: Having issues with 1.09? - 11/28/2015 7:18:14 PM   
JSF


Posts: 137
Joined: 7/29/2011
Status: offline 		While the cumulative update 1.09 worked, 1.091 creates a massive problem for me: neither the main game nor the NI expansion do run any more. The error message says that a Steamwork.net file wasn´t found, but I don´t use the sim with Staem. Any clue? Shall I upload the message file´?

(in reply to Budge4)
Post #: 40
RE: Having issues with 1.09? - 11/28/2015 7:30:18 PM   
JSF


Posts: 137
Joined: 7/29/2011
Status: offline 		Maybe one useful addition: I was not able to update Command to 1.09. Though I tried and all seemed to work, the version remained at 1.08 final. The updater installed 1.091 over this version as it looks like.

(in reply to JSF)
Post #: 41
RE: Having issues with 1.09? - 12/12/2015 5:45:18 PM   
JSF


Posts: 137
Joined: 7/29/2011
Status: offline 		Anyone? Any clue what went wrong?

(in reply to JSF)
Post #: 42
RE: Having issues with 1.09? - 12/13/2015 5:00:33 AM   
michaelm75au


Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline 		Suggest uninstall and apply the 1.09 install/patch again. See if that is okay (shows 1.09), and then try applying 1.902 on it.

_____________________________

Michael

(in reply to JSF)
Post #: 43
RE: Having issues with 1.09? - 12/13/2015 5:03:18 AM   
michaelm75au


Posts: 13500
Joined: 5/5/2001
From: Melbourne, Australia
Status: offline
quote:

ORIGINAL: JSF

While the cumulative update 1.09 worked, 1.091 creates a massive problem for me: neither the main game nor the NI expansion do run any more. The error message says that a Steamwork.net file wasn´t found, but I don´t use the sim with Staem. Any clue? Shall I upload the message file´?

See if there is a file called 'force_steam'. If there is and your not using steam, delete it. Steamworks.net.dll should have been installed from the base 1.09 install/patch.

_____________________________

Michael

(in reply to JSF)
Post #: 44
RE: Having issues with 1.09? - 12/16/2015 9:55:59 PM   
ThunderCBR


Posts: 29
Joined: 3/2/2014
From: Chantilly, VA
Status: offline 		I'd like to add I'm having very similar licensing issues as well with the non-Steam version (full download version). I updated my original installation to 1.09 after a long hiatus from CMANO, and then applied patches to get me to 1.092. CMANO is now reporting I am unlicensed. I have even tried completely uninstalling and reinstalling multiple times with a fresh download of the setup exe linked in an earlier post and its still giving me issues.

Interestingly enough, I installed on my laptop to test and that machine seems to be working fine. My main desktop rig is not running any type of blocking software that would prohibit the installer from doing what it needs to, and I am running as an admin. The only difference between the two installs is I am installing on a secondary SSD in my desktop rig (my D: drive).

Help always appreciated!

(in reply to michaelm75au)
Post #: 45
RE: Having issues with 1.09? - 12/19/2015 3:08:27 PM   
JSF


Posts: 137
Joined: 7/29/2011
Status: offline 		Hi Michael,

quote:

ORIGINAL: michaelm

Suggest uninstall and apply the 1.09 install/patch again. See if that is okay (shows 1.09), and then try applying 1.902 on it.


thx for Your answer. It is really crazy: The standalone version NI does run now and is on 1.09 final V 757,2. But the updater doesn´t work any longer, update.exe isn´t found. The basic game which I bought back in 2013 and always updated, still doesn´t run and I get that error message connected to Steam.

I´ll now try what You suggested.


(in reply to michaelm75au)
Post #: 46
RE: Having issues with 1.09? - 12/19/2015 3:16:58 PM   
JSF


Posts: 137
Joined: 7/29/2011
Status: offline
quote:

ORIGINAL: michaelm


quote:

ORIGINAL: JSF

While the cumulative update 1.09 worked, 1.091 creates a massive problem for me: neither the main game nor the NI expansion do run any more. The error message says that a Steamwork.net file wasn´t found, but I don´t use the sim with Staem. Any clue? Shall I upload the message file´?

See if there is a file called 'force_steam'. If there is and your not using steam, delete it. Steamworks.net.dll should have been installed from the base 1.09 install/patch.


Haven´t found a file called forced_steam in any of the two installations. Interesting is that the basic game could be updated to 1.0902 bot still doesn´t run. This is really weired.

Looks like I really have to deinstall it.

Maybe it all came from updating my PC to Windows 10.

(in reply to michaelm75au)
Post #: 47
RE: Having issues with 1.09? - 12/19/2015 3:39:01 PM   
JSF


Posts: 137
Joined: 7/29/2011
Status: offline 		What a mess: I deinstalled both versions in my Windows 10 system, but the shortcuts are still there and many files, too. I´m now deleting all files and doing a clean install. Wish me luck.

(in reply to JSF)
Post #: 48
RE: Having issues with 1.09? - 12/20/2015 8:36:55 AM   
JSF


Posts: 137
Joined: 7/29/2011
Status: offline 		Ok, in order to gain precise information I do install version after version:

1.00 done, runs perfectly.

1.02 done, no problems

1.03 done, no issues

1.04 done, everything is running fine

1.08 done, Wargame of the Year Edition, runs perfectly

After this version, issues started in the past. I´m not sure, though, which of the following steps caused the problems:

1. The parallel installation of Northern Inferno ?

2. The Update to 1.09?

3. The system update to Windows 10?

Current status is that it 1.08 is running perfectly under Windows 10 and NI is not yet installed.

Now my question to the pros and devs: Which step to make next in order to grab the problem? Shall I first update to 1.09 or shall I install NI?

Thanks in Advance!

< Message edited by JSF -- 12/20/2015 10:09:10 AM >

(in reply to JSF)
Post #: 49
RE: Having issues with 1.09? - 12/20/2015 2:52:13 PM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Install NI into the same directory. You'll be asked to punch in serials for both.

If you get past that and the game still has issues let us know.

Mike

_____________________________


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Post #: 50
RE: Having issues with 1.09? - 12/20/2015 3:50:43 PM   
JSF


Posts: 137
Joined: 7/29/2011
Status: offline
quote:

ORIGINAL: mikmyk

Install NI into the same directory. You'll be asked to punch in serials for both.

If you get past that and the game still has issues let us know.

Mike


Ok. The first time I installed NI I put it in a separate directory. Ready to install now, the serial code of the main game is already in, obviously detected by NI.

(in reply to mikmykWS)
Post #: 51
RE: Having issues with 1.09? - 12/20/2015 4:08:13 PM   
JSF


Posts: 137
Joined: 7/29/2011
Status: offline 		Ok, here we are: Installation worked. I now have a second shortcut symbol on my desktop, NI´s.

If I start NI, I have the whole game including all scenarios and I´m now on 1.09 final, 757,2. That´s really fine.

I dare not to start the main game without further suggestions, IIRC after that I got the problems for the first time, both installations got mixed.

Mike, what do You suggest as my next step:

- trying to run the game using the main game´s desktop shortcut?
- trying the updater in NI or
- trying the main game´s updater or
- updating using the downloaded version of 1.091 then 1.092 or B757.12 ?

(in reply to JSF)
Post #: 52
RE: Having issues with 1.09? - 12/20/2015 5:09:01 PM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Run from the NI shortcut that works. Delete the other one.

You should probably be sure to be updated with the latest and greatest as well

http://www.matrixgames.com/forums/tm.asp?m=3978813

Same procedure. Install to the correct directory.

In the future you may want to consider converting over to steam which autoupdates for you.

Mike

< Message edited by mikmyk -- 12/20/2015 6:09:39 PM >

_____________________________


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Post #: 53
RE: Having issues with 1.09? - 12/20/2015 5:26:22 PM   
JSF


Posts: 137
Joined: 7/29/2011
Status: offline
quote:

ORIGINAL: mikmyk

Run from the NI shortcut that works. Delete the other one.

You should probably be sure to be updated with the latest and greatest as well

http://www.matrixgames.com/forums/tm.asp?m=3978813

Same procedure. Install to the correct directory.

In the future you may want to consider converting over to steam which autoupdates for you.

Mike


Thanks for Your fast response. Is it difficult to convert from my non-steam versions over to steam? I´m not used to steam, but will try to do so.

(in reply to mikmykWS)
Post #: 54
RE: Having issues with 1.09? - 12/20/2015 8:13:35 PM   
Swarthy

 

Posts: 25
Joined: 9/14/2014
Status: offline 		Hi there,

After having encountered some PC issues, which were fixed, I re installed CMANO + the latest update.

To my surprise, the game does not start and I get the attached message log.

Can somebody help please?

thanks in advance



Attachment (1)

(in reply to VPaulus)
Post #: 55
RE: Having issues with 1.09? - 12/20/2015 9:37:44 PM   
mikmykWS

 

Posts: 11524
Joined: 3/22/2005
Status: offline 		Start here:

http://www.matrixgames.com/forums/tm.asp?m=3913550

Thanks!

Mike

_____________________________


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Post #: 56
RE: Having issues with 1.09? - 12/21/2015 3:05:29 PM   
Swarthy

 

Posts: 25
Joined: 9/14/2014
Status: offline 		Hi Mike,

Thanks for your help!

I ran all the exe files you suggested but no dice...

I really don't know what to do.

Pierre

(in reply to mikmykWS)
Post #: 57
RE: Having issues with 1.09? - 12/21/2015 5:07:23 PM   
Swarthy

 

Posts: 25
Joined: 9/14/2014
Status: offline 		Hi again Mike,

After trying to re install CMANO 4 times, still nothing. Until I know what the issue is, I think I'll stay at the 1.08 version which runs perfectly, although I'd really much like to see what the latest version is like.

Also, is it normal that the new Northern Inferno scenarios are displayed in the list but not playable? Is there anything I have to do to unlock them?

thanks

Pierre

(in reply to Swarthy)
Post #: 58
RE: Having issues with 1.09? - 1/1/2016 10:56:43 AM   
RobDeBear

 

Posts: 1
Joined: 1/1/2016
Status: offline 		Hi everyone and Happy New Year from the UK!

I am a new user and having got past initial direct X x86 instal issues everything seemed to be going well.

Having run 2 of the training scenarios though I can now no longer load any scenario other than the auto saves of the last mission I completed. The scenarios seem to start loading but the map just remains unchanged.

I am running Win 7 32 bit on an AMD64 with 4GB RAM And using the non-steam instal.

UPDATE - turned out to be a hard disk issue (it was only 12 years old)!
Cloned original 300GB drive onto a Seagate 2TB SSHD hybrid and the PC has a new lease of life.

Command now running perfectly. I would have deleted my question but could only see how to edit it, apologies.

< Message edited by RobDeBear -- 1/3/2016 5:44:39 AM >

(in reply to ParachuteProne)
Post #: 59
RE: Having issues with 1.09? - 1/3/2016 2:10:27 PM   
hscic

 

Posts: 1
Joined: 7/24/2015
Status: offline 		Some body knows where to get the v 1.08 final? The link on Matrix brings to a page that somems removed.
hscic

(in reply to ParachuteProne)
Post #: 60
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