Need to re-download games

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Need to re-download games - 3/21/2016 11:46:36 PM

MichealJR

Posts: 7
Joined: 4/25/2015
Status: offline

I installed new OS on SSD and lost my Matrix/Slitherine games.
I have emailed supportplimus and created a helpdesk ticket for Matrix and as of yet I only able to download one.
How long does this take?
I have a year old WITPAE running as well as a three month WITW game running. I have the saved games available, just need the game.
I apologize if this is not the correct forum, but I am getting a little impatient.
Any help would be appreciated.
Thanks.

Post #: 1

RE: Need to re-download games - 3/22/2016 12:18:06 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

We (Slitherine and Matrix) work to GMT and always aim to respond to helpdesk tickets within 24 hours.

Anyway, I've just emailed you the download links.

< Message edited by VPaulus -- 3/22/2016 12:37:03 AM >

(in reply to MichealJR)

Post #: 2

RE: Need to re-download games - 3/22/2016 12:45:30 AM

MichealJR

Posts: 7
Joined: 4/25/2015
Status: offline

I see the emails. Thank-you so much. Sorry I was so impatient. I had one day to get everything going and this was the last items.
Again, Thank-you!

(in reply to VPaulus)

Post #: 3

RE: Need to re-download games - 3/22/2016 10:54:05 AM

demyansk

Posts: 2840
Joined: 2/20/2008
Status: offline

I asked last month for a new link on download and it came to me the next day. Very nice service. By the way, make sure you register the games, copy and paste the serial numbers in the email and it's real quick.

Almost done with Soviet Corps, I just love the system of Panzer Korps

(in reply to MichealJR)

Post #: 4