Game Crashes

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All Forums >> [New Releases from Matrix Games] >> Decisive Campaigns Series >> Decisive Campaigns: The Blitzkrieg from Warsaw to Paris >> Tech Support >> Game Crashes

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Game Crashes - 4/8/2016 12:58:52 AM

shahram

Posts: 7
Joined: 4/8/2016
Status: offline

Hey all,

I just tried to finish my first turn of Case White and near the end of processing the computers turn, the computer consistently crashes. I get a windows message "Decisive Campaigns has stopped working". Anyone else have this problem? Is there a fix?

Post #: 1

RE: Game Crashes - 4/8/2016 6:09:11 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

let's take a look at what maybe wrong,

How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press �Windows key� and the �R� key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.

add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version and have up to date drivers installed on your pc,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)

(in reply to shahram)

Post #: 2

RE: Game Crashes - 4/8/2016 1:49:03 PM

shahram

Posts: 7
Joined: 4/8/2016
Status: offline

Hey Zak,

First of all, thanks for the super speedy response!

Strangely enough, it seems that it was just a firewall error (must have missed it). The problem is now solved.

Thanks!

(in reply to zakblood)

Post #: 3

RE: Game Crashes - 4/8/2016 2:57:36 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

glad your sorted

(in reply to shahram)

Post #: 4

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All Forums >> [New Releases from Matrix Games] >> Decisive Campaigns Series >> Decisive Campaigns: The Blitzkrieg from Warsaw to Paris >> Tech Support >> Game Crashes

Page: [1]