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Start menu unreadable, nothing but some red bars, with nothing there

 
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All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Scourge of War Gettysburg Series >> Tech Support >> Start menu unreadable, nothing but some red bars, with nothing there Page: [1]
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Start menu unreadable, nothing but some red bars, with ... - 7/9/2015 10:03:14 PM   
vaalen

 

Posts: 387
Joined: 1/13/2008
Status: offline 		I bought SOW Gettysberg from Matrix last year, installed it, downloaded the latest patch through the installer and installed that.

When I installed the game, I got what appeared to be a start meny, with several read bars that looked like they should have the names of scenarios or tutorials on them, but had nothing in the bar area. There was nothing around them that could be read.

i have Windows 8.1, and a new Digital Elipse gaming computer that can easily handle much bigger and graphics intensive games.

This game is absolutely useless to me in this state. Any help would be appreciated.
Post #: 1
RE: Start menu unreadable, nothing but some red bars, w... - 7/9/2015 11:04:02 PM   
vaalen

 

Posts: 387
Joined: 1/13/2008
Status: offline 		All fixed, I found a solution on the developers forums, ran it in compatibility mode, and it works.

(in reply to vaalen)
Post #: 2
RE: Start menu unreadable, nothing but some red bars, w... - 9/4/2015 9:09:32 PM   
Ed Dix

 

Posts: 8
Joined: 11/25/2012
Status: offline 		Vaalen:
I upgraded to window 10 and now see the same effect of red boxes without labeling. No labeling in the other screens either just an assortment of boxes.
What was your solution?
Thanks
Ed Dix

(in reply to vaalen)
Post #: 3
RE: Start menu unreadable, nothing but some red bars, w... - 12/1/2015 7:05:07 PM   
vaalen

 

Posts: 387
Joined: 1/13/2008
Status: offline 		Sorrry to be so late in answering this, but I have not visited this board since you posted your question.

I used compatibility mode, and ran it under windows xp, sevice pack 2. That fixed everything.

I have 9INDOWS 8.1

hOPE THIS HELPS.

vAALEN

(in reply to Ed Dix)
Post #: 4
RE: Start menu unreadable, nothing but some red bars, w... - 12/11/2015 3:12:18 AM   
jardail

 

Posts: 152
Joined: 11/28/2005
Status: offline 		Good info, worked just fine.

(in reply to vaalen)
Post #: 5
RE: Start menu unreadable, nothing but some red bars, w... - 4/20/2016 3:51:37 AM   
Snowbart1943

 

Posts: 137
Joined: 3/25/2007
Status: offline
quote:

I used compatibility mode, and ran it under windows xp, sevice pack 2. That fixed everything.


How do I do this? I am having the same issues. I have Windows 8.1. Many thanks for your detailed help!!

(in reply to jardail)
Post #: 6
RE: Start menu unreadable, nothing but some red bars, w... - 4/21/2016 1:21:28 AM   
Snowbart1943

 

Posts: 137
Joined: 3/25/2007
Status: offline 		Never mind, I figured it out.

(in reply to Snowbart1943)
Post #: 7
RE: Start menu unreadable, nothing but some red bars, w... - 12/25/2016 6:40:20 PM   
toc626

 

Posts: 1
Joined: 12/25/2016
Status: offline 		I just installed SOW Gettysburg, and have the same issue - red bars on opening page. I can't figure out how to access "compatibility mode." Where do I find the "installation directory"? When I right click on the game folder, and go to properties, compatibility is not a tab.
Thanks!

(in reply to vaalen)
Post #: 8
RE: Start menu unreadable, nothing but some red bars, w... - 11/28/2017 1:53:30 PM   
Doyley50

 

Posts: 10
Joined: 7/4/2015
Status: offline 		I installed the 150 yr mega pack today. It was working fine until I installed the Fontenoy scenario from the Norbsoft website and then I had the same problem as that described above. I tried uninstalling and reinstalling but it didn't do any good. Help please!

(in reply to toc626)
Post #: 9
RE: Start menu unreadable, nothing but some red bars, w... - 11/28/2017 2:02:45 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		http://www.matrixgames.com/forums/tm.asp?m=4099339

here's a guide for windows 10 installing and setup for better compatibility

(in reply to Doyley50)
Post #: 10
RE: Start menu unreadable, nothing but some red bars, w... - 11/28/2017 2:03:56 PM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline
quote:

ORIGINAL: Doyley50

I installed the 150 yr mega pack today. It was working fine until I installed the Fontenoy scenario from the Norbsoft website and then I had the same problem as that described above. I tried uninstalling and reinstalling but it didn't do any good. Help please!



the same settings as mentioned above need re doing after a upgrade or addon or patch etc

(in reply to Doyley50)
Post #: 11
RE: Start menu unreadable, nothing but some red bars, w... - 11/29/2017 5:45:58 AM   
Doyley50

 

Posts: 10
Joined: 7/4/2015
Status: offline 		Thanks, I have now managed to get it working.Many thanks for your help.

(in reply to zakblood)
Post #: 12
RE: Start menu unreadable, nothing but some red bars, w... - 11/29/2017 7:01:59 AM   
zakblood


Posts: 22687
Joined: 10/4/2012
Status: offline 		glad your sorted

(in reply to Doyley50)
Post #: 13
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