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Crash with 1.01 patch...

 
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Crash with 1.01 patch... - 6/13/2016 10:36:52 PM   
jack54


Posts: 1402
Joined: 7/18/2007
From: East Tennessee
Status: offline 		Hi Everybody,

First try with the new Patch "matrix version".... CTD during AI turn... England had just moved forces to Sweden and Russian forces started moving then the crash.


Log attached.



Attachment (1)

< Message edited by jack54 -- 6/13/2016 10:39:24 PM >

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RE: Crash with 1.01 patch... - 6/14/2016 12:00:31 AM   
mcgarrytim

 

Posts: 1
Joined: 12/9/2014
Status: offline 		Same thing happened to me. Attached is log.



Attachment (1)

(in reply to jack54)
Post #: 2
RE: Crash with 1.01 patch... - 6/14/2016 1:03:59 AM   
mercenarius


Posts: 653
Joined: 7/6/2010
Status: offline 		There appears to be a problem with some of the resources when the "Large" interface elements are used. I am looking into this. I'll post a hotfix as soon as I figure out what exactly has gone wrong. I have duplicated this error. I don't understand how it got through testing.

I apologize profusely for your inconvenience.

The only immediate work-around is to manually select another size of interface elements. I recommend that you choose to use the "medium" size until I correct the error with the database. Navigate main menu-> Controls and Preferences -> Advanced Controls. Uncheck the box "Use Automatic Settings" and select "Medium Elements" from the list. Then Return to Main Menu and exit the game. Then restart the game and you should be OK. At least, it will correct this particular error. I'll have to test more before I can be more definite.

Again, I am very sorry for this problem. I'll post more as soon as I figure out how this is happening.

(in reply to mcgarrytim)
Post #: 3
RE: Crash with 1.01 patch... - 6/14/2016 1:24:29 AM   
jack54


Posts: 1402
Joined: 7/18/2007
From: East Tennessee
Status: offline 		Thanks James

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Post #: 4
RE: Crash with 1.01 patch... - 6/14/2016 3:16:43 AM   
mercenarius


Posts: 653
Joined: 7/6/2010
Status: offline 		Thanks for your patient attitude, Jack LIV

Well, apparently a bit flipped in the database file that I used for the Matrix games build. That file should be identical to the Napoleon.dat that is used with the Steam version. One resource is different: the graphic used for the Allied Event Card played dialog (when the "large" interface elements are in use). This must have happened after I tested the two builds but before I uploaded them to the production team.

OK, the short answer is that the work-around I mentioned above should be good. Navigate Main Menu-> Controls and Preferences-> Advanced Controls and manually choose a different size configuration. The "medium" size is the closest match to what the game would use automatically for your screen size. Then restart the game and you should be good to go for the meantime.

I'll contact the production team tomorrow and I'll see what they want to do. At a minimum I will prepare some kind of a hotfix for any players who are afflicted with this error.

I am very sorry for the inconvenience that this has caused you.

James Warshawsky

(in reply to jack54)
Post #: 5
RE: Crash with 1.01 patch... - 6/14/2016 4:28:25 PM   
jack54


Posts: 1402
Joined: 7/18/2007
From: East Tennessee
Status: offline 		I followed your instructions and that seems to work. Re-played same save with no issue. Thanks for the quick responce

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Avatar: Me borrowing Albert Ball's Nieuport 17

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Post #: 6
RE: Crash with 1.01 patch... - 6/20/2016 12:55:32 PM   
Wee Sodjer


Posts: 8
Joined: 5/22/2007
Status: offline 		Hi mercenarius, how is the fix coming along? I have used your workaround and it's good, but I'll feel more relaxed when the fix comes through.

Regards,

< Message edited by Wee Sodjer -- 6/20/2016 12:58:05 PM >

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Jim O'Neill

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Post #: 7
RE: Crash with 1.01 patch... - 6/20/2016 1:41:46 PM   
mercenarius


Posts: 653
Joined: 7/6/2010
Status: offline 		Hi Jim,

The Matrix update files have been corrected and you should be able to run the usual update procedure. It will download the corrected file.

If you have any problem with running the update procedure please let me know.

Thanks for your patience and understanding!

_____________________________

James Warshawsky
Forced March Games, LLC

(in reply to Wee Sodjer)
Post #: 8
RE: Crash with 1.01 patch... - 6/21/2016 9:00:37 PM   
Wee Sodjer


Posts: 8
Joined: 5/22/2007
Status: offline 		Just to say a big thank you to mercenarius and all who fixed the issue.

Regards,

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Jim O'Neill

(in reply to mercenarius)
Post #: 9
RE: Crash with 1.01 patch... - 6/22/2016 11:23:11 PM   
James Ward

 

Posts: 1183
Joined: 5/9/2000
From: Baltimore, Maryland, USA
Status: offline 		The download section lists version 1.01 june 13. Is that the updated fix?

(in reply to Wee Sodjer)
Post #: 10
RE: Crash with 1.01 patch... - 6/23/2016 4:22:33 AM   
mercenarius


Posts: 653
Joined: 7/6/2010
Status: offline
quote:

ORIGINAL: James Ward

The download section lists version 1.01 june 13. Is that the updated fix?


Yes.

_____________________________

James Warshawsky
Forced March Games, LLC

(in reply to James Ward)
Post #: 11
RE: Crash with 1.01 patch... - 6/23/2016 4:24:20 AM   
mercenarius


Posts: 653
Joined: 7/6/2010
Status: offline
quote:

ORIGINAL: Wee Sodjer

Just to say a big thank you to mercenarius and all who fixed the issue.

Regards,


The thanks really go to the production team, but I do appreciate your kind words!

_____________________________

James Warshawsky
Forced March Games, LLC

(in reply to Wee Sodjer)
Post #: 12
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