Install / Updating Issue

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Install / Updating Issue

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All Forums >> [New Releases from Matrix Games] >> Command: Modern Operations series >> Tech Support >> Install / Updating Issue

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Install / Updating Issue - 8/24/2016 8:33:47 PM

harpoon731

Posts: 54
Joined: 7/21/2013
Status: offline

Good Day Folks,

I seem to be getting this error, every time I go to update the game through the updater. This is the second LIVE scene, that I've had to go through and manually update the GOTY edition before I can install the LIVE Scene, not a huge deal, but it's kinda frustrating.

https://gyazo.com/9f8dc1aa34241456d8c51b22b1f43ddf

~Thanks

Post #: 1

RE: Install / Updating Issue - 8/24/2016 9:22:21 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

I've just tested the update feature and I can assure you the issue is not on the server side.
Please check if any of your Internet security programs (or your router firewall) isn't interfering with the game update feature accessing the ftp server.

Alternatively, update the game manually. You can download the update from your member's area.

(in reply to harpoon731)

Post #: 2

RE: Install / Updating Issue - 8/24/2016 9:29:04 PM

mikmykWS

Posts: 11524
Joined: 3/22/2005
Status: offline

Yeah I'd check your firewall or security software to see if its blocking it.

What do you use?

Mike

_____________________________

(in reply to VPaulus)

Post #: 3

RE: Install / Updating Issue - 8/24/2016 10:24:21 PM

harpoon731

Posts: 54
Joined: 7/21/2013
Status: offline

Kaspersky is what I use. I'll see if I can figure out how to add an exception for the updater :) Thanks guys