PBEM error

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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII War in Europe >> Tech Support >> PBEM error

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PBEM error - 7/1/2017 8:58:09 PM

igym

Posts: 11
Score: 0
Joined: 8/6/2016
Status: offline

I am in the middle of a PBEM campaign (1939)
I have had seven CTDs (segmentation fault) in a row when trying to recover the game (Turn 156). This happens at the time I accept the reinforcements. Unlike other occasions, this time cancelling the placement of the reinforcements did not help me avoid the CTD.
May someone have a solution to this problem?
Many thanks.

Post #: 1

RE: PBEM error - 7/2/2017 11:32:01 AM

igym

Posts: 11
Score: 0
Joined: 8/6/2016
Status: offline

Another error is making matters worse.
I have several games in parallel that I would wish to continue. However,regardless of my choice, the error prone game is the only one that is started, even if I am selecting the others. However, I would not like to cancel the one causing the problems before a solution is found.
The data for the troublesome game are:
Scenario: 1939 Storm over Europe
Turn: 156
ChallengeId:78752

PS: The problem was not solved even after installing the last graphics card SW update.

(in reply to igym)

Post #: 2

RE: PBEM error - 7/3/2017 6:24:58 PM

Hubert Cater

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline

Hi Igym,

Sorry to hear about the trouble and I was able to take a look at the turn and it seems as though you are unable to place the Canadian Destroyer which I'm guessing is causing you this issue.

However, when I click Ok after selecting the Destroyer it simply reports it is unable to be placed and does not crash. If I also just 'Cancel' it does not crash either, can you tell me what the exact error message is on your end?

Hubert

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(in reply to igym)

Post #: 3

RE: PBEM error - 7/3/2017 9:58:34 PM

igym

Posts: 11
Score: 0
Joined: 8/6/2016
Status: offline

Dear Hubert,

No, it was not the Canadian Destroyer, but a German Dora Railgun.
I have tried to attach the image of the moment before the crash, but the system seems not to allow me.
The error is a PANIC message contained in a MS-DOS-like window - it is fast and I cannot reproduce it.

The good news is that after you tried to reproduce the error, the saved turn seemd to be restored to a good condition. It works now.

(in reply to Hubert Cater)

Post #: 4