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All Forums >> [Current Games From Matrix.] >> [American Civil War] >> John Tiller's Battleground Series >> Battleground Series Support >> Windows 10

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Windows 10 - 1/2/2017 1:10:47 PM

ewwulf

Posts: 6
Joined: 3/16/2007
Status: offline

Is there any possibility of getting the battleground series, ACW, to work with Windows 10?

Post #: 1

RE: Windows 10 - 1/2/2017 1:36:42 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

games works fine on windows 10

http://www.matrixgames.com/forums/tm.asp?m=4072835

http://www.matrixgames.com/forums/tm.asp?m=4072422

(in reply to ewwulf)

Post #: 2

RE: Windows 10 - 1/3/2017 11:23:17 AM

ewwulf

Posts: 6
Joined: 3/16/2007
Status: offline

Many thanks. I will give it a try.

Eric

(in reply to zakblood)

Post #: 3

RE: Windows 10 - 1/23/2017 11:51:15 PM

ewwulf

Posts: 6
Joined: 3/16/2007
Status: offline

I recently downloaded the Battleground civil was game from Matrix.

Everything was going well until 2-3 days ago when I kept getting the message "cannot read battlefile."

The OS is Windows 10.

Many thanks.

(in reply to ewwulf)

Post #: 4

RE: Windows 10 - 1/24/2017 5:39:08 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

it maybe or sounds like an update has altered something, as if i worked before, and now it doesn't, then something has been altered, to test this, uninstall the game, make sure the folder is empty and clean, and re install the game and updates and also the pre requisites files, all of them, eve if you didn't un-install them, doing this will hopefully get the game back to a workable state, then if it does work, you know the update did something it was't meant to do, it happens, no idea why either.

(in reply to ewwulf)

Post #: 5

RE: Windows 10 - 7/5/2017 10:51:54 AM

bott.2

Posts: 451
Joined: 7/5/2013
Status: offline

I downloaded JT's Battle Ground Civil War yesterday and as I begin to load a scenario, the game stops and the scenario does not open. I have Windows 10 and I went through the testing/administrator process that Zakblood put together but still the same result. My video card drivers are up to date (Geforce GXT 1060)
Any ideas?
Thanks

(in reply to ewwulf)

Post #: 6

RE: Windows 10 - 7/5/2017 2:41:19 PM

bc1328

Posts: 56
Joined: 3/5/2014
Status: offline

Hey Bott, exact same thing happened to me.

(in reply to bott.2)

Post #: 7

RE: Windows 10 - 7/5/2017 4:09:41 PM

terminator

Posts: 1047
Joined: 12/10/2009
From: France
Status: offline

Doesn't work with Windows 10.
I have this message then nothing :

I have made a test with another computer with windows 7 , works perfectly !

Attachment (1)

< Message edited by terminator -- 7/5/2017 4:10:33 PM >

(in reply to bc1328)

Post #: 8

RE: Windows 10 - 7/7/2017 8:14:39 PM

bott.2

Posts: 451
Joined: 7/5/2013
Status: offline

bradclark and terminator,

Did either of you figure out a way to make the game work in windows 10?

Thanks

(in reply to terminator)

Post #: 9

RE: Windows 10 - 7/7/2017 8:47:14 PM

bc1328

Posts: 56
Joined: 3/5/2014
Status: offline

No I didn't. I'm wishing a fairy would come with a fix.

Brad

(in reply to bott.2)

Post #: 10

RE: Windows 10 - 7/9/2017 9:40:42 AM

terminator

Posts: 1047
Joined: 12/10/2009
From: France
Status: offline

No, I did not succeed having tried everything.

The only solution that I found is to play on an old computer.
A remake of this already old game about 10 years would be welcome with an improvement of the graphics(zoom).

(in reply to bc1328)

Post #: 11

RE: Windows 10 - 7/10/2017 11:40:44 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Have you updated Windows 10 to the Creators Edition?

If you have updated, please try the following:

Turn Off the Game Bar:
https://www.tenforums.com/tutorials/8637-turn-off-game-bar-windows-10-a.html

Turn Off the Game Mode
https://www.tenforums.com/tutorials/75936-turn-off-game-mode-windows-10-a.html

Disable Full-screen Optimizations:
Open the the game installation folder and find a file named "autorun.exe" and click with the right mouse button over this file.
Select in the dropdown menu "Properties". Click on the tab named "Compatibility".
Tick on "Disable Full-screen optimisations". Click "Apply" and "OK"

(in reply to terminator)

Post #: 12

RE: Windows 10 - 7/10/2017 7:50:25 PM

bott.2

Posts: 451
Joined: 7/5/2013
Status: offline

Unfortunately, I tried everything that you listed here but it still does not open.
Any other ideas?
Thanks for your reply.

quote:

ORIGINAL: VPaulus

Have you updated Windows 10 to the Creators Edition?

If you have updated, please try the following:

Turn Off the Game Bar:

https://www.tenforums.com/tutorials/8637-turn-off-game-bar-windows-10-a.html

Turn Off the Game Mode
https://www.tenforums.com/tutorials/75936-turn-off-game-mode-windows-10-a.html

Disable Full-screen Optimizations:
Open the the game installation folder and find a file named "autorun.exe" and click with the right mouse button over this file.
Select in the dropdown menu "Properties". Click on the tab named "Compatibility".
Tick on "Disable Full-screen optimisations". Click "Apply" and "OK"

(in reply to VPaulus)

Post #: 13

RE: Windows 10 - 7/10/2017 8:03:13 PM

bott.2

Posts: 451
Joined: 7/5/2013
Status: offline

Could there be a conflict with the opening videos causing it not to run?

quote:

ORIGINAL: Bott

Unfortunately, I tried everything that you listed here but it still does not open.
Any other ideas?
Thanks for your reply.

quote:

ORIGINAL: VPaulus

Have you updated Windows 10 to the Creators Edition?

If you have updated, please try the following:

Turn Off the Game Bar:

https://www.tenforums.com/tutorials/8637-turn-off-game-bar-windows-10-a.html

Turn Off the Game Mode

https://www.tenforums.com/tutorials/75936-turn-off-game-mode-windows-10-a.html

Disable Full-screen Optimizations:
Open the the game installation folder and find a file named "autorun.exe" and click with the right mouse button over this file.
Select in the dropdown menu "Properties". Click on the tab named "Compatibility".
Tick on "Disable Full-screen optimisations". Click "Apply" and "OK"

(in reply to bott.2)

Post #: 14

RE: Windows 10 - 7/10/2017 10:37:15 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: Bott

Could there be a conflict with the opening videos causing it not to run?

That was my initial thought and have asked the players who reported the issue on the Helpdesk, to rename the "MatrixIntro.avi" file as "_MatrixIntro.avi". But unfortunately they said the issue persisted.
Anyway, you are welcome to try.

I still believe that it's related with the last Windows 10 update,as this issue only came out very recently.

(in reply to bott.2)

Post #: 15

RE: Windows 10 - 7/11/2017 1:04:34 PM

bott.2

Posts: 451
Joined: 7/5/2013
Status: offline

FYI,renaming the MatrixIntro.avi file did not work for me either.
Thanks for your help.

quote:

ORIGINAL: VPaulus

quote:

ORIGINAL: Bott

Could there be a conflict with the opening videos causing it not to run?

That was my initial thought and have asked the players who reported the issue on the Helpdesk, to rename the "MatrixIntro.avi" file as "_MatrixIntro.avi". But unfortunately they said the issue persisted.
Anyway, you are welcome to try.

I still believe that it's related with the last Windows 10 update,as this issue only came out very recently.

(in reply to VPaulus)

Post #: 16

RE: Windows 10 - 7/11/2017 2:39:26 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

I've tested in two different systems with the Windows 10 Creators update installed and unfortunately I wasn't able to reproduce the issue.
Could it be related with how you have Windows UAC configured? I have my UAC disabled by default (I know I shouldn't, but...).

(in reply to bott.2)

Post #: 17

RE: Windows 10 - 7/11/2017 9:29:20 PM

bott.2

Posts: 451
Joined: 7/5/2013
Status: offline

I disabled the UAC and still the game does not open. Bummer!! Thanks

quote:

ORIGINAL: VPaulus

I've tested in two different systems with the Windows 10 Creators update installed and unfortunately I wasn't able to reproduce the issue.
Could it be related with how you have Windows UAC configured? I have my UAC disabled by default (I know I shouldn't, but...).

(in reply to VPaulus)

Post #: 18

RE: Windows 10 - 7/11/2017 11:26:26 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Where is the game installed? Which folder , what's the installation path?

(in reply to bott.2)

Post #: 19

RE: Windows 10 - 7/12/2017 1:23:19 AM

bott.2

Posts: 451
Joined: 7/5/2013
Status: offline

C:\Matrix Games\John Tiller's Battleground Civil War

quote:

ORIGINAL: VPaulus

Where is the game installed? Which folder , what's the installation path?

(in reply to VPaulus)

Post #: 20

RE: Windows 10 - 7/12/2017 9:42:52 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

Please try this:
1. Uninstall the game.

2. Create a new Local User Account in Windows 10.
Check the guide presented on the link below for on how to do it:
http://www.howtogeek.com/226540/how-to-create-a-new-local-user-account-in-windows-10/

3. Change the new Local User type to Administrator.
Check the guide presented on the link below for on how to do it:
http://www.windowscentral.com/how-change-user-account-type-windows-10

4. Reboot Windows.

5. Login in the new Administrator account.

6. Install the game

(in reply to bott.2)

Post #: 21

RE: Windows 10 - 7/12/2017 10:56:28 PM

bott.2

Posts: 451
Joined: 7/5/2013
Status: offline

Tried this and it still does not open...arrrgg!!??

Thanks for your ideas....

quote:

ORIGINAL: VPaulus

Please try this:
1. Uninstall the game.

2. Create a new Local User Account in Windows 10.
Check the guide presented on the link below for on how to do it:
http://www.howtogeek.com/226540/how-to-create-a-new-local-user-account-in-windows-10/

3. Change the new Local User type to Administrator.
Check the guide presented on the link below for on how to do it:
http://www.windowscentral.com/how-change-user-account-type-windows-10

4. Reboot Windows.

5. Login in the new Administrator account.

6. Install the game

(in reply to VPaulus)

Post #: 22

RE: Windows 10 - 7/12/2017 11:14:42 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

I think this will be the final one...

Try to disable all background programs in case these are interfering with the normal running of the game.
You can do this by running msconfig and disabling all non-windows start-up programs and services.
Then once you have disabled all non-Microsoft services, please run the game and see if the issue persists.
If it does not, please then reopen msconfig and reenable those services, one by one, until you find the program causing the problem.

A tutorial on how to do this can be found below:
https://us.battle.net/support/en/article/shutting-down-background-applications

(in reply to bott.2)

Post #: 23

RE: Windows 10 - 7/13/2017 12:02:42 AM

bc1328

Posts: 56
Joined: 3/5/2014
Status: offline

None of this worked on mine either.

Brad

(in reply to VPaulus)

Post #: 24

RE: Windows 10 - 7/13/2017 12:06:51 AM

bc1328

Posts: 56
Joined: 3/5/2014
Status: offline

BTW the tutorial for shutting down bg applications isn't posted anymore.

(in reply to bc1328)

Post #: 25

RE: Windows 10 - 7/13/2017 12:19:51 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: bradclark

BTW the tutorial for shutting down bg applications isn't posted anymore.

Ooops. Now it's on:
https://eu.battle.net/support/en/article/23848

(in reply to bc1328)

Post #: 26

RE: Windows 10 - 7/13/2017 12:46:59 PM

bott.2

Posts: 451
Joined: 7/5/2013
Status: offline

Unfortunately, this did not work either..........

quote:

ORIGINAL: VPaulus

I think this will be the final one...

Try to disable all background programs in case these are interfering with the normal running of the game.
You can do this by running msconfig and disabling all non-windows start-up programs and services.
Then once you have disabled all non-Microsoft services, please run the game and see if the issue persists.
If it does not, please then reopen msconfig and reenable those services, one by one, until you find the program causing the problem.

A tutorial on how to do this can be found below:
https://us.battle.net/support/en/article/shutting-down-background-applications

(in reply to VPaulus)

Post #: 27

RE: Windows 10 - 7/14/2017 2:51:46 PM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

So what happens when you receive the message Loading Main Program?
Does it exit to the desktop?

(in reply to bott.2)

Post #: 28

RE: Windows 10 - 7/14/2017 3:39:29 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

guide updated to latest windows 10 version the creators update, 2 installs, an upgrade to the creators update and a clean install, both worked as shown

http://www.matrixgames.com/forums/tm.asp?m=4072422&mpage=1&key=�

a update from a previous version of windows shown, but can do the other if needed, only takes a few hours to setup and run

(in reply to VPaulus)

Post #: 29

RE: Windows 10 - 7/14/2017 6:18:27 PM

bott.2

Posts: 451
Joined: 7/5/2013
Status: offline

Once I choose a scenario, I click on play and nothing happens. It does not exit to the desk top or display an error message. Thanks.

quote:

ORIGINAL: VPaulus

So what happens when you receive the message Loading Main Program?
Does it exit to the desktop?

(in reply to VPaulus)

Post #: 30

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All Forums >> [Current Games From Matrix.] >> [American Civil War] >> John Tiller's Battleground Series >> Battleground Series Support >> Windows 10

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