Can't update game; ERROR; FAILED TO DOWNLOAD FTP FILE

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Can't update game; ERROR; FAILED TO DOWNLOAD FTP FILE

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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII War in Europe >> Tech Support >> Can't update game; ERROR; FAILED TO DOWNLOAD FTP FILE

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Can't update game; ERROR; FAILED TO DOWNLOAD FTP FILE - 8/4/2017 9:42:37 AM

hendriks65

Posts: 90
Score: 0
Joined: 8/1/2017
Status: offline

Server seems down as a friend of mine is getting the same as I get with a new install;

Get game in V1.00, select UPDATE; creating handle....ERROR, UNABLE TO DOWNLOAD FILE. AN ERROR OCCURED WHILE TRYING TO OPEN AN FTP FILE.

Can you please let us know when this will be fixed?

Thanks!

Post #: 1

RE: Can't update game; ERROR; FAILED TO DOWNLOAD FTP FILE - 8/4/2017 10:09:22 AM

Yogi the Great

Posts: 1948
Score: 0
Joined: 4/10/2007
From: Wisconsin
Status: offline

You may have a common problem when using the check for update button. Instead suggest you download directly from Matrix site. I've had to do this not only on this game but also on several others.

(in reply to hendriks65)

Post #: 2

RE: Can't update game; ERROR; FAILED TO DOWNLOAD FTP FILE - 8/6/2017 9:17:22 PM

hendriks65

Posts: 90
Score: 0
Joined: 8/1/2017
Status: offline

Yeah, but, this is pretty weird, this NEVER happened to me before, only after a re-install.

The updates are posted as winzip files, what if people don't have winzip (it's not for free, costs about $40,00)...

Pretty bad support I'd say...

Not sure what to do now, can't play the game...

(in reply to Yogi the Great)

Post #: 3

RE: Can't update game; ERROR; FAILED TO DOWNLOAD FTP FILE - 8/6/2017 9:52:02 PM

elegantuni236091

Posts: 14
Score: 0
Joined: 3/26/2016
Status: offline

Download 7zip

(in reply to hendriks65)

Post #: 4

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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII War in Europe >> Tech Support >> Can't update game; ERROR; FAILED TO DOWNLOAD FTP FILE

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