PBEM Crash

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

PBEM Crash

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> The Operational Art of War IV >> Tech Support >> PBEM Crash

Page: [1]

Message

<< Older Topic Newer Topic >>

PBEM Crash - 11/22/2017 4:22:05 AM

SpicyJuan

Posts: 76
Joined: 5/14/2015
Status: offline

Twice now my PBEM game has crashed after I end my turn and send my dip message. Very frustrating, new problem.

Post #: 1

RE: PBEM Crash - 11/22/2017 4:36:02 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

should or could have produced a 'CrashLog' in your Documents/My Games/The Operational Art of War IV directory.
if you can zip it up and attach it to a post with a report of your system the developer can take a look for you at what may have caused it etc, thanks and sorry for your issues

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

(in reply to SpicyJuan)

Post #: 2

RE: PBEM Crash - 11/22/2017 2:43:10 PM

ralphtricky

Posts: 6685
Joined: 7/27/2003
From: Colorado Springs
Status: offline

quote:

ORIGINAL: SpicyJuan

Twice now my PBEM game has crashed after I end my turn and send my dip message. Very frustrating, new problem.

Can you please post the 'CrashLog' file from the Documents/My Games/The Operational Art of War IV directory?

_____________________________

Ralph Trickey
TOAW IV Programmer
Blog: http://operationalwarfare.com
---
My comments are my own, and do not represent the views of any other person or entity. Nothing that I say should be construed in any way as a promise of anything.

(in reply to SpicyJuan)

Post #: 3

RE: PBEM Crash - 11/22/2017 7:10:26 PM

SpicyJuan

Posts: 76
Joined: 5/14/2015
Status: offline

quote:

ORIGINAL: ralphtricky

quote:

ORIGINAL: SpicyJuan

Twice now my PBEM game has crashed after I end my turn and send my dip message. Very frustrating, new problem.

Can you please post the 'CrashLog' file from the Documents/My Games/The Operational Art of War IV directory?

Where can I find the CrashLog? I can't find it at all.

(in reply to ralphtricky)

Post #: 4

RE: PBEM Crash - 11/22/2017 7:14:08 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

quote:

For Game Crashes

Can you also see if it produces a 'crashlog' file in Documents/My Games/The Operational Art of War IV

and open a thread in the Tech support section with you error and as much detail as you can with your DXR report, thanks

there you go copied and pasted

http://www.matrixgames.com/forums/tm.asp?m=4382074

plus link to above in the topic support tech section

< Message edited by zakblood -- 11/22/2017 7:15:19 PM >

(in reply to SpicyJuan)

Post #: 5

RE: PBEM Crash - 11/22/2017 7:21:57 PM

larryfulkerson

Posts: 39932
Joined: 4/17/2005
From: Tucson, AZ
Status: offline

quote:

ORIGINAL: SpicyJuan

quote:

ORIGINAL: ralphtricky

quote:

ORIGINAL: SpicyJuan
Twice now my PBEM game has crashed after I end my turn and send my dip message. Very frustrating, new problem.

Can you please post the 'CrashLog' file from the Documents/My Games/The Operational Art of War IV directory?

Where can I find the CrashLog? I can't find it at all.

That MAY be because your system didn't write a file with that name.
Maybe if you look in My Documents\My Games\Operational Art of War IV
you might find it there.

(in reply to SpicyJuan)

Post #: 6