PBEM Crash (Full Version)

All Forums >> [New Releases from Matrix Games] >> The Operational Art of War IV >> Tech Support



Message


SpicyJuan -> PBEM Crash (11/22/2017 4:22:05 AM)

Twice now my PBEM game has crashed after I end my turn and send my dip message. Very frustrating, new problem.




zakblood -> RE: PBEM Crash (11/22/2017 4:36:02 AM)

should or could have produced a 'CrashLog' in your Documents/My Games/The Operational Art of War IV directory.
if you can zip it up and attach it to a post with a report of your system the developer can take a look for you at what may have caused it etc, thanks and sorry for your issues

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum





ralphtricky -> RE: PBEM Crash (11/22/2017 2:43:10 PM)


quote:

ORIGINAL: SpicyJuan

Twice now my PBEM game has crashed after I end my turn and send my dip message. Very frustrating, new problem.

Can you please post the 'CrashLog' file from the Documents/My Games/The Operational Art of War IV directory?




SpicyJuan -> RE: PBEM Crash (11/22/2017 7:10:26 PM)


quote:

ORIGINAL: ralphtricky


quote:

ORIGINAL: SpicyJuan

Twice now my PBEM game has crashed after I end my turn and send my dip message. Very frustrating, new problem.

Can you please post the 'CrashLog' file from the Documents/My Games/The Operational Art of War IV directory?


Where can I find the CrashLog? I can't find it at all.




zakblood -> RE: PBEM Crash (11/22/2017 7:14:08 PM)

quote:

For Game Crashes

Can you also see if it produces a 'crashlog' file in Documents/My Games/The Operational Art of War IV

and open a thread in the Tech support section with you error and as much detail as you can with your DXR report, thanks


there you go copied and pasted

http://www.matrixgames.com/forums/tm.asp?m=4382074

plus link to above in the topic support tech section




larryfulkerson -> RE: PBEM Crash (11/22/2017 7:21:57 PM)

quote:

ORIGINAL: SpicyJuan
quote:

ORIGINAL: ralphtricky
quote:

ORIGINAL: SpicyJuan
Twice now my PBEM game has crashed after I end my turn and send my dip message. Very frustrating, new problem.

Can you please post the 'CrashLog' file from the Documents/My Games/The Operational Art of War IV directory?

Where can I find the CrashLog? I can't find it at all.

That MAY be because your system didn't write a file with that name.
Maybe if you look in My Documents\My Games\Operational Art of War IV
you might find it there.




Page: [1]

Valid CSS!




Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI
0.859375