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All Forums >> [New Releases from Matrix Games] >> Empires in Arms the Napoleonic Wars of 1805 - 1815 >> Tech Support >> help!

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help! - 5/8/2018 1:23:48 AM

coachi

Posts: 185
Joined: 1/17/2018
Status: offline

finally got into an email game. Received the setup file - when I try to open under new email game I get the error = invalid path - can't find yes BMP and another for another button. Forces me to close the game. then get the email saying wargaming engine can not find the def file - xontact support.

It is my first email game.

I was on version122.02

Had to reinstall to 1.22.00 as everybody else is on that.

Tries seven Yes 9! clean installs. Still get message

Help. Players are waiting on france!

Post #: 1

RE: help! - 5/8/2018 8:45:46 AM

DCWhitworth

Posts: 676
Joined: 12/15/2007
From: Norwich, England
Status: offline

Could it be this issue ? - http://www.matrixgames.com/forums/fb.asp?m=4264638

You must all be on the same version on a PBEM game, bad things may happen otherwise (that isn't what's causing your problem here though I think)

_____________________________

Regards
David

(in reply to coachi)

Post #: 2

RE: help! - 5/17/2018 5:12:15 AM

gazfun

Posts: 1046
Joined: 7/1/2004
From: Australia
Status: offline

Oh does that still occur?

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(in reply to DCWhitworth)

Post #: 3

RE: help! - 5/17/2018 5:44:19 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

yes, incorrect version of any game returns user back to game state with error message, all players need to be on the same version.

when uninstalling any game, all files and folders for the game need to be removed before reinstalling, as any left over files or folders my impact the loading of the game again and give errors.

plus any or all of the pre requites need to be re installed also

(in reply to gazfun)

Post #: 4

RE: help! - 5/17/2018 5:57:45 AM

gazfun

Posts: 1046
Joined: 7/1/2004
From: Australia
Status: offline

Obviously my friend but the GM should know who hasn't got the same version, in each playgroup, and when you are in more than one group, there has to be a method of finding out who the culprit is.

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(in reply to zakblood)

Post #: 5

RE: help! - 5/17/2018 6:38:53 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

agreed,

easiest way is everyone always use the latest none beta version imo

which is 1.22.02

which was the one he was on, but others weren't, so would have been better for others to have upgraded maybe, then again might have been better to finished off what they were doing first, so it's not as straight forward as first look

< Message edited by zakblood -- 5/17/2018 6:40:34 AM >

(in reply to gazfun)

Post #: 6