Unable to open FTP file for downlaod

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All Forums >> [Current Games From Matrix.] >> [[Fantasy]] >> Sovereignty: Crown of Kings >> Tech Support >> Unable to open FTP file for downlaod

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Unable to open FTP file for downlaod - 10/19/2018 10:57:00 AM

ool

Posts: 470
Joined: 12/25/2007
From: Ottawa, Canada
Status: offline

just bought this game. Check for update and it can't download the update due to inability to open Update FTP file.

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RE: Unable to open FTP file for downlaod - 10/19/2018 11:05:04 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

please try a different browser or alter your firewall settings to allow access to the app / program.

or just use the members area and download the file from there using a Free FTP program, or a good browser like chrome

(in reply to ool)

Post #: 2

RE: Unable to open FTP file for downlaod - 10/19/2018 11:08:49 AM

ool

Posts: 470
Joined: 12/25/2007
From: Ottawa, Canada
Status: offline

I am using chrome. I see nowhere where my app settings are interfering with this download.

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Post #: 3

RE: Unable to open FTP file for downlaod - 10/19/2018 11:18:24 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

then either a popup blocker or firewall permissions issue

which patch link are you after?

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< Message edited by zakblood -- 10/19/2018 11:21:06 AM >

(in reply to ool)

Post #: 4

RE: Unable to open FTP file for downlaod - 10/19/2018 11:22:33 AM

ool

Posts: 470
Joined: 12/25/2007
From: Ottawa, Canada
Status: offline

Restarted and the update started. Then got message unable to update autorun.ex and a couple of other files.

Restarted again and it says I have the latest version of the game. However autorun.exe and acouple of other files weren't updated.

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Post #: 5

RE: Unable to open FTP file for downlaod - 10/19/2018 11:22:44 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

all links checked working fine

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Post #: 6

RE: Unable to open FTP file for downlaod - 10/19/2018 11:24:19 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

the game won't update a file that's in use, that's why you get the error message, close the program down first, make sure it's no longer running in task manager and try again

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Post #: 7

RE: Unable to open FTP file for downlaod - 10/19/2018 11:25:09 AM

ool

Posts: 470
Joined: 12/25/2007
From: Ottawa, Canada
Status: offline

Sohow do I get autorun.exe and the other files updated?

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Post #: 8

RE: Unable to open FTP file for downlaod - 10/19/2018 11:27:37 AM

ool

Posts: 470
Joined: 12/25/2007
From: Ottawa, Canada
Status: offline

1st one.

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Post #: 9

RE: Unable to open FTP file for downlaod - 10/19/2018 11:29:41 AM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

quote:

ORIGINAL: ool

Sohow do I get autorun.exe and the other files updated?

download the patch, and update it when the game isn't running or still in memory

right click install as admin on the patch, and let it do it's update, without the files in use, they will update, reboot the pc to make sure if you don't want to close the files manually in task manager etc

(in reply to ool)

Post #: 10

RE: Unable to open FTP file for downlaod - 10/19/2018 11:36:26 AM

ool

Posts: 470
Joined: 12/25/2007
From: Ottawa, Canada
Status: offline

Could you please provide me the URl to get to this download page. Thanks

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Post #: 11

RE: Unable to open FTP file for downlaod - 10/19/2018 12:35:27 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

sorry no problem, didn't see the reply and had my dinner

http://www.matrixgames.com/products/524/downloads/

there you go