new computer, no cd drive

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All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition >> Tech Support >> new computer, no cd drive

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new computer, no cd drive - 9/28/2019 3:35:51 AM

hedotwo

Posts: 17
Joined: 4/14/2011
Status: offline

So, I bought a new laptop and would like to install my WITPAE game on it, but I have only USB drives, no cd/dvd. I have my original boxed CD w/serial number but I'm at a loss as to how I can install it. I tried copying the Matrix folder from my old laptop and installing it on the new one, but I get the fatal error 200 when I start the game from the folder.

Is it possible to get a digital download from the store if I have my original key number?

Thanks!

Post #: 1

RE: new computer, no cd drive - 9/28/2019 3:46:05 AM

Alfred

Posts: 6685
Joined: 9/28/2006
Status: offline

Copying doesn't work. The game has to be first installed to set up the registry entries correctly. Once that is done, then you can copy the files.

Purchasing a hard copy of the game should also get you access to the digital download. You will need to have the game purchase registered with Matrix.

Alfred

(in reply to hedotwo)

Post #: 2

RE: new computer, no cd drive - 9/28/2019 7:13:29 AM

VPaulus

Posts: 3630
Joined: 6/23/2011
From: Portugal
Status: offline

You can download games and patches/updates from the Member's Area provided they are registered to the account. Please see the forum post below which explains how to do this:

https://www.matrixgames.com/forums/tm.asp?m=4675348

(in reply to Alfred)

Post #: 3

RE: new computer, no cd drive - 9/28/2019 8:29:26 AM

geofflambert

Posts: 14863
Joined: 12/23/2010
From: St. Louis
Status: offline

You can get a remote drive that plugs into a USB port when needed. You'd only need it for the install but those CDs are still handy. When the drive dies you just get a new one, the data on the CD doesn't die with the drive.

(in reply to VPaulus)

Post #: 4

RE: new computer, no cd drive - 9/28/2019 12:24:52 PM

zuluhour

Posts: 5244
Joined: 1/20/2011
From: Maryland
Status: offline

i have purchased one as well. The times sure are changing.

(in reply to geofflambert)

Post #: 5

RE: new computer, no cd drive - 9/28/2019 12:48:19 PM

Alfred

Posts: 6685
Joined: 9/28/2006
Status: offline

quote:

ORIGINAL: zuluhour

i have purchased one as well. The times sure are changing.

Not necessarily for the better.

Remember when all the buzz was that vinyl records were so pass� and CDs were the future. Someone forgot to pass the memo to those who today are pressing new vinyl records and manufacturing analogue record turntables.

Alfred

(in reply to zuluhour)

Post #: 6

RE: new computer, no cd drive - 9/28/2019 1:03:52 PM

hedotwo

Posts: 17
Joined: 4/14/2011
Status: offline

I was able to use the members link to download a replacement. Thanks so much!

Rich

(in reply to Alfred)

Post #: 7

RE: new computer, no cd drive - 9/28/2019 6:33:48 PM

rustysi

Posts: 7472
Joined: 2/21/2012
From: LI, NY
Status: offline

quote:

all the buzz was that vinyl records

Vinyl is most permanent recording media we currently have.

_____________________________

It is seldom that liberty of any kind is lost all at once. Hume

In every party there is one member who by his all-too-devout pronouncement of the party principles provokes the others to apostasy. Nietzsche

Cave ab homine unius libri. Ltn Prvb

(in reply to hedotwo)

Post #: 8

RE: new computer, no cd drive - 9/28/2019 11:46:22 PM

BBfanboy

Posts: 18046
Joined: 8/4/2010
From: Winnipeg, MB
Status: offline

quote:

ORIGINAL: rustysi

quote:

all the buzz was that vinyl records

Vinyl is most permanent recording media we currently have.

Providing you never play what's on it. Every time the needle rubs over the grooves a little more of the quality is eroded.
And if you have young kids - fuggeddabbottit.

_____________________________

No matter how bad a situation is, you can always make it worse. - Chris Hadfield : An Astronaut's Guide To Life On Earth

(in reply to rustysi)

Post #: 9

RE: new computer, no cd drive - 10/4/2019 12:42:08 PM

pjkeas

Posts: 11
Joined: 8/20/2006
Status: offline

haven't been on in years.
Went to "My Page", seems to be owned by another company (Slitherine?).
updated password (using their link)cant get in.
Clicked on "helpdesk" link and it just reloads my page login screen

_____________________________

A1W CGN-38 CVN-70 D1G CVN70 MARF CVN-73

(in reply to BBfanboy)

Post #: 10

RE: new computer, no cd drive - 10/4/2019 5:12:24 PM

Kull

Posts: 2625
Joined: 7/3/2007
From: El Paso, TX
Status: offline

The Matrix/Slitherine Tech Support is pretty good with issues like this - that would be my first stop: https://www.matrixgames.com/contacts

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AE-Japan Setup

AE-Allied Setup

Japan Air-Engine Plan

(in reply to pjkeas)

Post #: 11

RE: new computer, no cd drive - 10/4/2019 7:55:34 PM

pjkeas

Posts: 11
Joined: 8/20/2006
Status: offline

Thanks, but that's where I cant log in to.
(When I click on the link, it asks for the username/pass
and mine wont work there)

Well, if I would have looked a few lines below I would have seen the message format to contact them.
Thanks

< Message edited by pjkeas -- 10/4/2019 8:02:05 PM >

_____________________________

A1W CGN-38 CVN-70 D1G CVN70 MARF CVN-73

(in reply to Kull)

Post #: 12