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Attempting to reinstall SoW Gettysburg

 
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All Forums >> [Current Games From Matrix.] >> [American Civil War] >> Scourge of War Gettysburg Series >> Tech Support >> Attempting to reinstall SoW Gettysburg Page: [1]
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Attempting to reinstall SoW Gettysburg - 10/18/2019 10:12:25 AM   
Peacemaker32

 

Posts: 20
Joined: 5/26/2019
Status: offline 		Hello,

I recently uninstalled Scourge of War in order to resolve several potential bugs from a corrupted installation. However, I do not have the corresponding serial number (issued upon purchase) needed to activate the installation process.

Would I be able to retrieve the serial number through providing my purchase information (name/billing address/etc.)?

Post #: 1
RE: Attempting to reinstall SoW Gettysburg - 10/18/2019 5:30:54 PM   
RebBugler


Posts: 266
Joined: 9/20/2012
From: Ouachita Mountains, Arkansas
Status: offline 		Use your GB serial number to register your game with Matrix. Once you are a registered member you can download the game to your present setup, or a future one.

Edit: Misread your post. If you purchased your game through Matrix I assume your serial number can be accessed.

< Message edited by RebBugler -- 10/18/2019 5:39:08 PM >

_____________________________

Designer - Scourge of War

(in reply to Peacemaker32)
Post #: 2
RE: Attempting to reinstall SoW Gettysburg - 10/18/2019 7:13:55 PM   
Peacemaker32

 

Posts: 20
Joined: 5/26/2019
Status: offline 		Hello,

I am unable to access my purchase receipt, as I purchased this game as a Guest (not using my Matrix account). Would it be possible to retrieve the record of this order?

(in reply to RebBugler)
Post #: 3
RE: Attempting to reinstall SoW Gettysburg - 10/18/2019 9:03:21 PM   
RebBugler


Posts: 266
Joined: 9/20/2012
From: Ouachita Mountains, Arkansas
Status: offline 		If you used your same email address when you purchased the game possibly Matrix will allow you to register and have access to the serial number. If so, then submit a request through 'Support' including that email address. Good Luck

_____________________________

Designer - Scourge of War

(in reply to Peacemaker32)
Post #: 4
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