DVD Boxed edition

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DVD Boxed edition - 12/2/2019 6:23:09 PM

Slick91

Posts: 269
Joined: 12/30/2002
From: Charleston, SC USA
Status: offline

Received the DVD today in the mail. Printed manual and two DVD's appear in good working order...the DVD case itself not so much.

The bubble wrap mailing envelop wasn't enough protection and the bottom edge of the plastic case was broken into pieces.

But I must say that the manual is impressive in its size and scope...nice work!

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< Message edited by Slick91 -- 12/2/2019 8:42:11 PM >

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Slick
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Post #: 1

RE: DVD Boxed edition - 12/2/2019 10:30:56 PM

TheOriginalOverlord

Posts: 440
Joined: 6/20/2000
From: The Marines
Status: offline

Agreed ..got mine (intact) very nice work guys!

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Jeremy

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Post #: 2

RE: DVD Boxed edition - 12/2/2019 10:59:00 PM

DWReese

Posts: 1824
Joined: 3/21/2014
From: Miami, Florida
Status: offline

I received mine as well. No need to open it at this point, so I haven't done so. I figure that it's nice to have around if I ever need to do a re-install.

(in reply to Slick91)

Post #: 3

RE: DVD Boxed edition - 12/3/2019 6:50:04 AM

Galahad78

Posts: 386
Joined: 9/28/2009
Status: offline

quote:

ORIGINAL: Slick91

Received the DVD today in the mail. Printed manual and two DVD's appear in good working order...the DVD case itself not so much.

The bubble wrap mailing envelop wasn't enough protection and the bottom edge of the plastic case was broken into pieces.

But I must say that the manual is impressive in its size and scope...nice work!

In my case it was the printed manual, a bit twisted, but no big deal.

(in reply to Slick91)

Post #: 4

RE: DVD Boxed edition - 12/3/2019 8:22:09 AM

IainMcNeil

Posts: 2804
Joined: 10/26/2004
From: London
Status: offline

If you have any delivery issues can you contact support. We've tried a range of solutions, fragile stickers, more bubble wrap, etc but the general mail service seems to be pretty rough. We now offer DPD shipping to most destinations which should never damage your package. If we find too many mail parcels are damaged we may need to only offer the DPD courier or warn people about mail and have them decide if they want to take the risk.

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Post #: 5

RE: DVD Boxed edition - 12/3/2019 5:04:10 PM

Ginetto

Posts: 170
Joined: 10/17/2013
Status: offline

I had the same experience. The package arrived earlier than I hoped (living in Oman that's pretty good), the discs and manual were intact but their plastic box was scrunched up. I really wonder what the hell they do with those mail bags. Never mind. The game is great, the manual is excellent. I can tape the box back in shape.
Thank you CMO team!

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Post #: 6

RE: DVD Boxed edition - 12/3/2019 5:44:08 PM

magi

Posts: 1529
Joined: 2/1/2014
Status: offline

each one is made by hand.... and delivered by a Scottish princess that traveled across the great green sea at great peril aboard the royal yacht... so you should have a pot of tea and some butter cookies ready before arrival... as an act of grace and gratitude for such precious attention.....

(in reply to Ginetto)

Post #: 7

RE: DVD Boxed edition - 12/3/2019 7:20:38 PM

stilesw

Posts: 1497
Joined: 6/26/2014
From: Hansville, WA, USA
Status: offline

Sadly, every nth copy, randomly chosen, is optionally delivered by a nasty Leprechaun who used to work in the "non-quality" control department!

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Post #: 8

RE: DVD Boxed edition - 12/3/2019 7:34:28 PM

Bigfish

Posts: 90
Joined: 7/17/2006
From: Frankfurt, Germany
Status: offline

Yeap - My DVD Case is broken too.

(in reply to stilesw)

Post #: 9

RE: DVD Boxed edition - 12/4/2019 11:02:17 PM

rjm51973

Posts: 45
Joined: 12/4/2013
From: Cabot, AR
Status: offline

Packing and DVD case is intact on mine, the back few pages of the manual were bent up from the way it was inserted in the case. No big deal, they will straighten out over time.

(in reply to Bigfish)

Post #: 10

RE: DVD Boxed edition - 12/5/2019 9:05:58 PM

1nutworld

Posts: 365
Joined: 4/13/2014
Status: offline

My DVD came the other day. Case was cracked in a few places, but my manual was fully intact. I think I've gotten worse from the Bargain bin at Best Buy or Walmart.

Kinda cool seeing my name with my license code on the product.

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USS Dwight D. Eisenhower (CVN-69) 1990-1994.

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Post #: 11

RE: DVD Boxed edition - 12/11/2019 12:44:16 AM

Will_L

Posts: 245
Joined: 9/28/2000
From: NYC-Queens
Status: offline

Mine was delivered yesterday, two days early so that was a pleasant surprise.
What wasn't pleasant was my wife calling me and asking if I'd ordered something because the
exterior paper with the labeling on the bubble wrap was completely destroyed

by the heavy rain we had in NYC.
Wasn't sure what I'd find when I got home... Thankfully the bubble wrap stayed sealed, case was cracked and broken
on the bottom left corner (not a problem) and the manual and dvd's were in mint condition