An error occurred while trying to open an FTP file.

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

An error occurred while trying to open an FTP file.

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII: World at War >> Tech Support >> An error occurred while trying to open an FTP file.

Page: [1]

Message

<< Older Topic Newer Topic >>

An error occurred while trying to open an FTP file. - 12/11/2019 1:43:27 PM

Sugar

Posts: 926
Score: 0
Joined: 3/16/2017
Status: offline

This is what I get by trying to upgrade WaW. Both other games didn't cause any issues.

Post #: 1

RE: An error occurred while trying to open an FTP file. - 12/11/2019 3:12:07 PM

Hubert Cater

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline

I've heard that there have been some server issues but they should be fixed now... any chance you've tried again to update? If not I'd suggest opening a support ticket and sorry to hear about the trouble as well.

_____________________________

Follow us on Twitter: https://twitter.com/FurySoftware

We're also on Facebook! https://www.facebook.com/pages/Fury-Software/233842800005900

Join our Steam Community:
http://steamcommunity.com/groups/strategiccommand3

(in reply to Sugar)

Post #: 2

RE: An error occurred while trying to open an FTP file. - 12/12/2019 12:51:17 AM

Sugar

Posts: 926
Score: 0
Joined: 3/16/2017
Status: offline

Sadly still the same error report.

quote:

If not I'd suggest opening a support ticket

You may call me a grumpy old man, but I really hate how Matrix handles costumer service, especially for a newly bought product. I know it's not your fault, your support for your titles has always been exemplary, but I really wonder if this would happen on Steam.

(in reply to Hubert Cater)

Post #: 3

RE: An error occurred while trying to open an FTP file. - 12/12/2019 2:38:02 PM

Hubert Cater

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline

Sorry to hear about the experience Sugar, I'm inquiring further.

_____________________________

(in reply to Sugar)

Post #: 4

RE: An error occurred while trying to open an FTP file. - 4/14/2020 12:29:50 PM

tommybrue

Posts: 1
Score: 0
Joined: 4/14/2020
Status: offline

I am experiencing the same problem. Is there a fix?

(in reply to Hubert Cater)

Post #: 5

RE: An error occurred while trying to open an FTP file. - 4/14/2020 3:48:43 PM

Hubert Cater

Posts: 5199
Score: 2
Joined: 7/22/2013
Status: offline

Unfortunately I'm not sure as I don't control this part of the setup and update features for the game. Similar answer as before which is to try and open up a support ticket with Matrix as this way it becomes an issue that they are more aware of and ideally can then provide a fix for etc.

Sorry for the inconvenience,
Hubert

_____________________________

(in reply to tommybrue)

Post #: 6

Page: [1]

All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII: World at War >> Tech Support >> An error occurred while trying to open an FTP file.

Page: [1]