Can't start a new game

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All Forums >> [New Releases from Matrix Games] >> World in Flames >> Tech Support >> Can't start a new game

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Can't start a new game - 11/29/2019 6:44:19 AM

wzfcns

Posts: 54
Joined: 5/15/2017
Status: offline

Try to start a new game,then:

here is bug report

Attachment (1)

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....I said:"Isn't this letting the enemy catch us all in an action?We run away for ourselves,How can we worthily of our soldiers?Tell them run for themselves."
-Lieutenant General Du Yuming，Deputy Commander of Xuzhou Anti-Bandit HQ

Post #: 1

RE: Can't start a new game - 12/1/2019 8:55:22 PM

Shannon V. OKeets

Posts: 22095
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline

You need to have your computer operating system set to English.

The program is unable to convert the characters in the text files to the language you are currently using.

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Steve

Perfection is an elusive goal.

(in reply to wzfcns)

Post #: 2

RE: Can't start a new game - 12/2/2019 3:37:45 AM

wzfcns

Posts: 54
Joined: 5/15/2017
Status: offline

change my system to English,and still crash.

Attachment (1)

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(in reply to Shannon V. OKeets)

Post #: 3

RE: Can't start a new game - 12/6/2019 5:42:45 AM

wzfcns

Posts: 54
Joined: 5/15/2017
Status: offline

quote:

ORIGINAL: Shannon V. OKeets

You need to have your computer operating system set to English.

The program is unable to convert the characters in the text files to the language you are currently using.

quote:

change my system to English,and still crash.

_____________________________

(in reply to Shannon V. OKeets)

Post #: 4

RE: Can't start a new game - 12/7/2019 8:17:13 PM

Shannon V. OKeets

Posts: 22095
Joined: 5/19/2005
From: Honolulu, Hawaii
Status: offline

quote:

ORIGINAL: wzfcns

quote:

ORIGINAL: Shannon V. OKeets

You need to have your computer operating system set to English.

The program is unable to convert the characters in the text files to the language you are currently using.

quote:

change my system to English,and still crash.

You should contact Matrix Games/Slitherine customer support. The have a lot of experience helping customers install newly purchased games and get the program running.

_____________________________

Steve

Perfection is an elusive goal.

(in reply to wzfcns)

Post #: 5

RE: Can't start a new game - 1/15/2020 6:53:35 AM

wzfcns

Posts: 54
Joined: 5/15/2017
Status: offline

well,after a month email communication and try Several way include fully reinstall,compatibility,system language,newest patch,and the issue persists.then Slitherine support tell me report the issue in the forum.

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(in reply to Shannon V. OKeets)

Post #: 6

RE: Can't start a new game - 1/17/2020 1:07:03 AM

BrianJH

Posts: 260
Joined: 5/4/2014
From: Adelaide, Australia
Status: offline

Back in post #3 where you said you changed the your system to English, the attached bug report from the same post still shows your system running Simplified Chinese.

You might want to double check your language settings again.