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RE: Save Game Runtime Error

 
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RE: Save Game Runtime Error - 11/4/2020 2:34:49 AM   
adrien89

 

Posts: 6
Joined: 11/3/2020
Status: offline 		I have the same problem as here

Here is what I tried to do and that its them no results:

-Run the game in Windows 7 compatibility

-Install the game on disk C

-Have nothing in full full screen put everything in window

-Run everything admin even Steam

-Reinstall the game

-Fixed the game

-Update Windows 10

-Update my driver

-Update my bios

-I literally fixed all the errors in the Windows application logs

-I also fixed all errors in the Windows logs in the system (except error 10016)

My configuration:
-3 Screen
-9700k
-16 GB
-980 ti
ssd sata of 120 (c disk with more than 40 GB available)
-2 discs 1T
-1T ssd
Windows 2004 version
OS version: 19041,610
An idea ?

< Message edited by adrien89 -- 11/4/2020 2:44:29 AM >

(in reply to adrien89)
Post #: 91
RE: Save Game Runtime Error - 11/4/2020 2:41:03 AM   
adrien89

 

Posts: 6
Joined: 11/3/2020
Status: offline 		sorry for the triple post i could not find the button to delete them

< Message edited by adrien89 -- 11/4/2020 2:43:36 AM >

(in reply to adrien89)
Post #: 92
RE: Save Game Runtime Error - 11/7/2020 7:06:19 PM   
adrien89

 

Posts: 6
Joined: 11/3/2020
Status: offline 		the game version 1,12,05 does not regulate anything even if I restart on a new game

(in reply to adrien89)
Post #: 93
RE: Save Game Runtime Error - 11/15/2020 12:49:56 PM   
adek670


Posts: 281
Joined: 9/21/2010
From: Twickenham
Status: offline 		Just returning to WITE and the runtime issue is the same for me. Crashes out either in the game or during the AI turn. I am running the steam version - never had a problem with 333hours plus on this game over the years, until now.

Game also appears to get clunky and slow down after a few turns. Seems to be with latest final and beta patch -- no difference.

Is the game now too old to run on the latest version of windows?

Shame -has always been my go to when I need a hex battle fix.

(in reply to adrien89)
Post #: 94
RE: Save Game Runtime Error - 11/15/2020 2:04:41 PM   
eskuche

 

Posts: 1094
Joined: 3/27/2018
From: OH, USA
Status: offline 		Renaming the sound folder completely fixed my crashing issues (but not memory leak).

(in reply to adek670)
Post #: 95
RE: Save Game Runtime Error - 11/15/2020 2:10:40 PM   
adek670


Posts: 281
Joined: 9/21/2010
From: Twickenham
Status: offline 		rgr -- looks like its no sound for now -- any ideas if the Devs are still looking into this?

(in reply to eskuche)
Post #: 96
RE: Save Game Runtime Error - 11/15/2020 2:12:47 PM   
eskuche

 

Posts: 1094
Joined: 3/27/2018
From: OH, USA
Status: offline 		If you poke around more I remember there being a sound codec decoding issue. Don’t the specifics but there was a workaround that I couldn’t quite manage. I also suspect it may just be a few of the sound files that are corrupted (or corrupting the operating system) but haven’t had the willpower to identify which one yet...

(in reply to adek670)
Post #: 97
RE: Save Game Runtime Error - 11/15/2020 8:47:47 PM   
adek670


Posts: 281
Joined: 9/21/2010
From: Twickenham
Status: offline 		looks like it works fine without sound thus far

(in reply to eskuche)
Post #: 98
RE : Enregistrer l’erreur d’exécution du jeu - 11/17/2020 12:43:57 PM   
adrien89

 

Posts: 6
Joined: 11/3/2020
Status: offline 		Hello
I found a sound folder i rename them but its nothing changed for me.
You have the exact name of the folder.

< Message edited by adrien89 -- 11/17/2020 12:45:13 PM >

(in reply to adek670)
Post #: 99
RE: RE : Enregistrer l’erreur d’exécution du jeu - 11/18/2020 9:25:09 PM   
adek670


Posts: 281
Joined: 9/21/2010
From: Twickenham
Status: offline 		Its the sound folder found within DAT.. I simply renamed the entire folder _Sound -- so added _ and it worked fine through a full run through of road to leningrad.

(in reply to adrien89)
Post #: 100
RE: RE : Enregistrer l’erreur d’exécution du jeu - 11/24/2020 9:45:33 PM   
adek670


Posts: 281
Joined: 9/21/2010
From: Twickenham
Status: offline 		still getting this issue, and raised a help ticket.

Has anyone had any joy from these help ticket responses?

So far the dialogue over week's worth has been:

1. Q. Can you try going to Windows Defender and disabling the option "Controlled Folder Access? A. It was never enabled
2. Q . Please open the folder where you've installed the game. Locate and select a file named "autorun.exe". Press the right mouse button and select "Properties". Click on the "Compatibility" tab. Tick the option "Run this program as an administrator". Click on "Apply" and "Ok". Double click on "autorun.exe" for running the program and check if the issue persists. A. tried and no change
3. Q. The issue is that a Runtime Error is a fairly generic thing and not all users are getting these. Which folder is the game installed to? A. given folder path, no waiting on next response.

Not sure im going to get any help...

(in reply to adek670)
Post #: 101
RE: RE : Enregistrer l’erreur d’exécution du jeu - 11/25/2020 12:08:53 AM   
eskuche

 

Posts: 1094
Joined: 3/27/2018
From: OH, USA
Status: offline 		Make sure the game is run with administrator privileges.

(in reply to adek670)
Post #: 102
RE: RE : Enregistrer l’erreur d’exécution du jeu - 11/25/2020 7:35:29 PM   
adek670


Posts: 281
Joined: 9/21/2010
From: Twickenham
Status: offline 		Thanks eskuche -- as per point 2 above, this makes no difference to the runtime error.

(in reply to eskuche)
Post #: 103
RE: RE : Enregistrer l’erreur d’exécution du jeu - 12/6/2020 9:07:33 PM   
ObeseMonkey

 

Posts: 91
Joined: 6/5/2020
Status: offline 		The lack of any response is getting very annoying, especially given how supportive they’ve been of this game with regular updates. This is clearly a major issue. It’s being repported by multiple people here and on steam, most all say the same thing. That the game worked for many hours (in my case over 100) without issue. I have not changed pc, I do not have low memory. Every other Gary Grisby game I own continues to work. The only solution is to disable sound. Frankly it would be nice to at least get some response. I get your busy with the new game, but this isn’t exactly a great selling point for me shilling over another 60 or more quid for a new game when a major issue continues to go un-fixed on this one.

(in reply to adek670)
Post #: 104
RE: Save Game Runtime Error - 12/7/2020 2:48:44 PM   
Hanny


Posts: 422
Joined: 7/5/2011
Status: offline
quote:

ORIGINAL: adek670

Just returning to WITE and the runtime issue is the same for me. Crashes out either in the game or during the AI turn. I am running the steam version - never had a problem with 333hours plus on this game over the years, until now.

Game also appears to get clunky and slow down after a few turns. Seems to be with latest final and beta patch -- no difference.

Is the game now too old to run on the latest version of windows?

Shame -has always been my go to when I need a hex battle fix.


Beta version enabled?, i can replicate the sound issue by not using the latest beta on steam, with beta i have no issues as the beta solves that. You can check core game files by validating through the steam folder, if files ask to be over written then it may be steam overlay causing the problem rather than WiTe. If so validate before playing. I have never had a CTD or even a slow down.

< Message edited by Hanny -- 12/7/2020 2:54:55 PM >

_____________________________

To strive, to seek, to find, and not to yield.

(in reply to adek670)
Post #: 105
RE: Save Game Runtime Error - 12/25/2020 11:28:27 PM   
General Freyburg

 

Posts: 2
Joined: 12/16/2018
Status: offline 		Hi My friend has just bought the game

And I can't play him as it crashes during the saving or ending turn in Multiplayer, any idea when the fixes will be released??

Alistair

(in reply to Hanny)
Post #: 106
RE: Save Game Runtime Error - 12/30/2020 10:31:29 AM   
Elma666


Posts: 67
Joined: 4/27/2016
From: Germany
Status: offline 		I think never, nobody from devs seems to be interesting in this fck error......since march i got that ****....i give up all mp games....

(in reply to General Freyburg)
Post #: 107
RE: Save Game Runtime Error - 1/7/2021 9:13:19 PM   
stolowski

 

Posts: 80
Joined: 12/2/2017
Status: offline 		I picked WiTE just recently and started experiencing this bug after a couple of turns (spent around just 3 hours with the game in total, playing Smolensk scenario)... I'd say the tendency of crashing when accessing Save menu (or doing quick-save, or letting the game auto-save) is pretty high for me; it was fine initially until 6th - 7th turn or so. Now it crashes practically every time when I reload my last save and continue from there.

That's pretty annoying.. I just started to enjoy this game a lot... Seeing how old the problem is and still doesn't have a fix (plus, the devs are very likely focused on WiTE2) makes me sad :(


(in reply to Elma666)
Post #: 108
RE: Save Game Runtime Error - 1/24/2021 11:42:00 PM   
PHENICUS

 

Posts: 10
Joined: 6/26/2019
Status: offline 		Same problem here.

Renaming "sound" folder fixed it but what is a game that you pay full price for without sound?

Admins have isolated the problem to sound. Now please fix it.

Thank you

_____________________________

The general must be righteous. If he is not righteous, then he will not be severe. If he is not severe, then he will not be awesome. If he is not awesome, then the troops will not die for him -Sun Tzu

(in reply to stolowski)
Post #: 109
RE: Save Game Runtime Error - 1/25/2021 8:57:18 AM   
Denniss

 

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline 		if this workaround fixes a problem it's source of problems is within your windows installation. In most cases improper working or broken audio codecs

(in reply to PHENICUS)
Post #: 110
RE: Save Game Runtime Error - 1/27/2021 10:38:40 PM   
PHENICUS

 

Posts: 10
Joined: 6/26/2019
Status: offline 		Denniss,

Your logic may be flawed here. Many people are having the same crash on save issue and the same fix seems to be the only one that works long term. I have hundreds of games and none have this crash on save / sound issue. I have dozens or more other programs that use sound but none cause this issue or any prolems crashes when saving.

If you have a specific basis or indicator that the problem is a codecs in my windows instalation I am interested in what that problem is but to put a blanket statement with nothing more to it is not helpful and I do not believe it resolves the legitimate issue that people are having with this specific game.

Thanks for any additional information about how or why the audio codecs would be causing the game to crash on save.

< Message edited by PHENICUS -- 1/27/2021 10:40:53 PM >

_____________________________

The general must be righteous. If he is not righteous, then he will not be severe. If he is not severe, then he will not be awesome. If he is not awesome, then the troops will not die for him -Sun Tzu

(in reply to Denniss)
Post #: 111
RE: Save Game Runtime Error - 1/28/2021 6:50:34 PM   
stolowski

 

Posts: 80
Joined: 12/2/2017
Status: offline
quote:

ORIGINAL: Denniss

if this workaround fixes a problem it's source of problems is within your windows installation. In most cases improper working or broken audio codecs


Nope. I've run Windows troubleshoot utility (I think I picked sound-related issues), one of the checks included codecs and it didn't find any problems. I have never messed with codecs on this PC. I don't have sound issue in any other game.

My guess is that the game has a subtle bug in its use of some of the Windows API (sound related API maybe), for example it could be using a non-thread safe API calls from a thread etc. The nature of such bugs is that they may hit randomly, and not on every system.

(in reply to Denniss)
Post #: 112
RE: Save Game Runtime Error - 1/28/2021 8:27:52 PM   
Denniss

 

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline 		Get and run Codec Tweak Tool
https://codecguide.com/download_other.htm

top left button "Fixes", then Apply+close

(in reply to stolowski)
Post #: 113
RE: Save Game Runtime Error - 1/28/2021 9:55:08 PM   
PHENICUS

 

Posts: 10
Joined: 6/26/2019
Status: offline 		I downloaded and ran the "Fix". I will rename my folder back to "sound" and give it a go.

Thanks

_____________________________

The general must be righteous. If he is not righteous, then he will not be severe. If he is not severe, then he will not be awesome. If he is not awesome, then the troops will not die for him -Sun Tzu

(in reply to Denniss)
Post #: 114
RE: Save Game Runtime Error - 1/28/2021 11:01:41 PM   
Denniss

 

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline 		AFAIR it should open a text report file if it found something broken but re-registering the basic filters may also fix something that didn't work. A reboot may be required.

(in reply to PHENICUS)
Post #: 115
RE: Save Game Runtime Error - 1/29/2021 12:33:41 AM   
PHENICUS

 

Posts: 10
Joined: 6/26/2019
Status: offline 		I ran it and i did a number of reboots but the problem is back. I will be renaming sound back to _sound and playing without sound and hope a fix is discovered.

_____________________________

The general must be righteous. If he is not righteous, then he will not be severe. If he is not severe, then he will not be awesome. If he is not awesome, then the troops will not die for him -Sun Tzu

(in reply to Denniss)
Post #: 116
RE: Save Game Runtime Error - 1/29/2021 5:39:33 PM   
stolowski

 

Posts: 80
Joined: 12/2/2017
Status: offline
quote:

ORIGINAL: Denniss

Get and run Codec Tweak Tool
https://codecguide.com/download_other.htm

top left button "Fixes", then Apply+close


I did that but got same runtime error after just 5 minutes in the game by doing this:
- loading a new scenario
- hitting quit to return to the main menu (without making any movements on the map)
- hitting "Load scenario" to select a new one -> runtime error.

This is the exact same runtime error I have been seeing when using in-game saves.

(in reply to Denniss)
Post #: 117
RE: Save Game Runtime Error - 8/18/2021 10:56:23 PM   
Elma666


Posts: 67
Joined: 4/27/2016
From: Germany
Status: offline 		Any news from this error? I still have it.....

(in reply to stolowski)
Post #: 118
RE: Save Game Runtime Error - 8/20/2021 11:16:51 PM   
Denniss

 

Posts: 7902
Joined: 1/10/2002
From: Germany, Hannover (region)
Status: offline 		The crux to fix a problem is to replicate the problem for investigation. It never happenend to me or morvael.
It's still unknown what causes the crashes. May be anything from software conflict to well hidden bug in WitE to hardware issue.
I assume the sound folder was already renamed to rule out this possible problem ?

(in reply to Elma666)
Post #: 119
RE: Save Game Runtime Error - 8/21/2021 6:57:16 AM   
Elma666


Posts: 67
Joined: 4/27/2016
From: Germany
Status: offline 		Yes, if i renamed that it dont occur, on my Laptop i can still play hour after hour, but on my desktop PC this fck error comes a lot. My Laptop is really old, 8 years, no updates for graphiccards awailable and it runs, on my two years Old high end PC it doesnt run. And only this Game, my absolute Favorite in the Last 10 Years, will make error on my Desktop. I play 2500 hours and more with no Problems and then one day this comes after a Windowes update. I write it above. Much People have the same Problem, so anything must be wrong.....

(in reply to Denniss)
Post #: 120
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