Upgrade preorder

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Upgrade preorder - 3/7/2021 3:40:32 PM

Polar Iceman

Posts: 8
Joined: 8/2/2004
Status: offline

I have preordered WITE 2 and did not see the upgrade to the manual and physical copy. Is there a way the do it or is it to late once ordered?

Post #: 1

RE: Upgrade preorder - 3/7/2021 4:18:07 PM

zakblood

Posts: 22687
Joined: 10/4/2012
Status: offline

you would have to contact support for a 100% sure correct answer tbh

https://www.matrixgames.com/forums/tm.asp?m=4973480&mpage=1&key=�

but i'd say your too late imo, but also not 100% sure so ask, as you needed to order it at the same time of pre order, but ask support to be sure, the sooner the better also

good luck

(in reply to Polar Iceman)

Post #: 2

RE: Upgrade preorder - 3/7/2021 4:53:51 PM

MrsWargamer

Posts: 1655
Joined: 6/18/2014
Status: offline

I would imagine you will need to do like what you would do at a check out. Cancel the order. Redo the order process from the start.

_____________________________

Wargame, 05% of the time.
Play with Barbies 05% of the time.
Play with Legos 10% of the time.
Build models 20% of the time
Shopping 60% of the time.
Exlains why I buy em more than I play em.

(in reply to zakblood)

Post #: 3

RE: Upgrade preorder - 3/7/2021 4:54:03 PM

loki100

Posts: 10920
Joined: 10/20/2012
From: Utlima Thule
Status: offline

In the WiTE2 forum, Erik posted this in response to a similar question:

quote:

ORIGINAL: Erik Rutins

Hi king 171717,

I just spoke with our support team. We don't actually have the tools on the back-end to upgrade an order to physical with our new store yet, so unfortunately while I'd like to help you we can't at present. We do plan to add a physical upgrade in the future, so please keep an eye on that as it will be the best way to address this for you.

Regards,

- Erik

_____________________________

(in reply to zakblood)

Post #: 4