Upgrade preorder (Full Version)

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Polar Iceman -> Upgrade preorder (3/7/2021 3:40:32 PM)

I have preordered WITE 2 and did not see the upgrade to the manual and physical copy. Is there a way the do it or is it to late once ordered?



zakblood -> RE: Upgrade preorder (3/7/2021 4:18:07 PM)

you would have to contact support for a 100% sure correct answer tbh

https://www.matrixgames.com/forums/tm.asp?m=4973480&mpage=1&key=�

but i'd say your too late imo, but also not 100% sure so ask, as you needed to order it at the same time of pre order, but ask support to be sure, the sooner the better also

good luck




MrsWargamer -> RE: Upgrade preorder (3/7/2021 4:53:51 PM)

I would imagine you will need to do like what you would do at a check out. Cancel the order. Redo the order process from the start.



loki100 -> RE: Upgrade preorder (3/7/2021 4:54:03 PM)

In the WiTE2 forum, Erik posted this in response to a similar question:

quote:

ORIGINAL: Erik Rutins

Hi king 171717,

I just spoke with our support team. We don't actually have the tools on the back-end to upgrade an order to physical with our new store yet, so unfortunately while I'd like to help you we can't at present. We do plan to add a physical upgrade in the future, so please keep an eye on that as it will be the best way to address this for you.

Regards,

- Erik




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