No Physical Manual Confirmation

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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2 >> No Physical Manual Confirmation

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No Physical Manual Confirmation - 5/25/2021 9:19:42 PM

msf567
Matrix Recruit

Posts: 36
Joined: 4/22/2021
Status: offline

I paid the price on paypal for the physical manual, but I haven't heard anything about shipping.

Nor do I have any confirmation from Matrix that I indeed paid for one or that they even know about it. All I have is the paypal receipt email.

I bought it on Apr 22, 2021.

Is that the case for everyone else?

The manuals for my purchase time are shipping this month, correct?

Post #: 1

RE: No Physical Manual Confirmation - 5/26/2021 12:46:47 AM

Erik Rutins
Matrix Games Staff

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Please contact support@matrixgames.com

They can check on your order and shipping status for you.

Please note that the second manual shipment for the non-pre-orders only just arrived and has started shipping out.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC