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All Forums >> [Current Games From Matrix.] >> [World War II] >> War In The Pacific - Struggle Against Japan 1941 - 1945 >> Tech Support >> Thanks

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Thanks - 10/20/2004 3:03:20 PM

hallen

Posts: 5
Joined: 7/7/2004
From: Trowbridge, Wiltshire, UK
Status: offline

Not sure the best place to post this, and maybe it won't interest most people but we don't always hear the happy endings only the problems, so......
I just wanted to say a very public thanks to Marc at Matrix Support for sorting my WITP duplicate order issues. I wanted to say thanks in the forums because I can honestly say the Matrix support went above and beyond the call of duty.
These guys work really hard for their customers and I'm genuinely impressed.
Thanks

Post #: 1

RE: Thanks - 10/21/2004 2:56:59 AM

rogueusmc

Posts: 4583
Joined: 2/8/2004
From: Texas...what country are YOU from?
Status: offline

Has it been a most excellent adventure?...

_____________________________

There are only two kinds of people that understand Marines: Marines and the enemy. Everyone else has a second-hand opinion.

Gen. William Thornson, U.S. Army

(in reply to hallen)

Post #: 2

RE: Thanks - 10/21/2004 12:09:37 PM

hallen

Posts: 5
Joined: 7/7/2004
From: Trowbridge, Wiltshire, UK
Status: offline

It certainly was!
I cannot describe how fantastic Matrix customer support is, especially when the fault lay entirely with Digital River whose customer support amounted to 'all sales are final.'

(in reply to rogueusmc)

Post #: 3

RE: Thanks - 10/21/2004 2:46:19 PM

Feinder

Posts: 6589
Joined: 9/4/2002
From: Land o' Lakes, FL
Status: offline

"Be excellent to each other!"

-F-

_____________________________

"It is obvious that you have greatly over-estimated my regard for your opinion." - Me

(in reply to rogueusmc)

Post #: 4

RE: Thanks - 10/21/2004 11:59:43 PM

rogueusmc

Posts: 4583
Joined: 2/8/2004
From: Texas...what country are YOU from?
Status: offline

I thought someone had to get it...

_____________________________

There are only two kinds of people that understand Marines: Marines and the enemy. Everyone else has a second-hand opinion.

Gen. William Thornson, U.S. Army

(in reply to Feinder)

Post #: 5