HELP PLEASE

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HELP PLEASE - 3/21/2005 10:50:17 AM

aernor

Posts: 9
Joined: 3/4/2005
Status: offline

I HAVE WAR IN THE PACIFIC INSTALLED.
I AM TRYING TO INSTALL THE LATEST PATCH
WHERE IS THE B****Y SERIAL NUMBER.

(OBVIOUSLY I FOUND IT TO INSTALL, AND CAN'T SEE IT NOW.)

MATRIX GAMES, WONDERFUL GAMES BUT IF YOU'RE GOING TO SELL ON LINE THEN DO SOMETHING ABOUT YOUR B****Y CUSTOMER INTERFACE.

pubar@tiscali.co.uk

Post #: 1

RE: HELP PLEASE - 3/21/2005 1:36:39 PM

ravinhood

Posts: 3891
Joined: 10/23/2003
Status: offline

Heh, and yet another fine reason direct download is a pain in the butt.

Did you search in your "My Documents" folder for perhaps a WITP folder of some sorts? I have OOTPB (Out of the Park Baseball) and they put the serial number in one of the user files in the game directory. So, you might look for some sort of user data folder within the game directory also. You open them up with notepad or word or any text program and it lists all your user data like when you bought it, and the serial numbers, stuff like that.

(in reply to aernor)

Post #: 2

RE: HELP PLEASE - 3/21/2005 3:05:16 PM

wodin

Posts: 10762
Joined: 4/20/2003
From: England
Status: offline

If you downloaded it will will be in an email from Matrix.

(in reply to ravinhood)

Post #: 3

RE: HELP PLEASE - 3/21/2005 3:16:13 PM

aernor

Posts: 9
Joined: 3/4/2005
Status: offline

Thanks all, I finally found it on the E mail receipt!

Fortunately I hadn't deleted the mail, but more by good luck than judgement.

Please please Matix if you're going to send out codes by e mail put it in the title of the message "Here's you code" or something or at the very least put a message on the installation telling us where to look!!!

(in reply to wodin)

Post #: 4

Finding your serial number - 3/21/2005 3:36:56 PM

Paul Vebber

Posts: 11430
Joined: 3/29/2000
From: Portsmouth RI
Status: offline

If you go to the SUPPORT link and click on MY ORDER STATUS thee is a facility to get a copy of your invoice emialed to you.

Here is the direct link.

https://www.digitalriver.com/dr/cs/ec_main.entry11?sp=10340&pn=1#q1

(in reply to aernor)

Post #: 5

RE: Finding your serial number - 3/21/2005 4:10:09 PM

Mr.Frag

Posts: 13410
Joined: 12/18/2002
From: Purgatory
Status: offline

nevermind

< Message edited by Mr.Frag -- 3/21/2005 4:14:28 PM >

(in reply to Paul Vebber)

Post #: 6

RE: Finding your serial number - 3/25/2005 1:12:55 AM

rhondabrwn

Posts: 2570
Joined: 9/29/2004
From: Snowflake, Arizona
Status: offline

The very FIRST thing I do after downloading a game and receiving my e-mail serial # is to create a Serial # file in notepad. I do this before even installing the game.

After installation is completed I put a copy of the Serial # file (clearly identified) in the Matrix Game sub-directory.

Then I make a copy of the installation files and the Serial # file and burn it onto a CD as a backup.

If you aren't going to take these simple, common sense steps, then you shouldn't be buying any downloadable game and should stick to buying boxed versions. I wouldn't be griping to Matrix about it.

Just my two cents worth after reading far too many of these "I can't find my serial # and it's all Matrix's fault" whines!

_____________________________

Love & Peace,

Far Dareis Mai

My old Piczo site seems to be gone, so no more Navajo Nation pics :(

(in reply to Mr.Frag)

Post #: 7

RE: Finding your serial number - 3/25/2005 4:15:17 AM

Marc von Martial

Posts: 10875
Joined: 1/4/2001
From: Bonn, Germany
Status: offline

quote:

The very FIRST thing I do after downloading a game and receiving my e-mail serial # is to create a Serial # file in notepad. I do this before even installing the game.

That�s what I do with every piece of software I license, be it a game or a n application. I dot the notepad thing like above and print it out, even if the serial is in the manual or on the box.

_____________________________

Marc von Martial
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