Black screen

Matrix Games Forums

Forums Register Login Photo Gallery Member List Search Calendars FAQ

My Profile Inbox Address Book My Subscription My Forums Log Out

Black screen

View related threads: (in this forum | in all forums)

Logged in as: Guest

Users viewing this topic: none

Printable Version

All Forums >> [Current Games From Matrix.] >> [Ancients] >> Tin Soldiers: Julius Caesar >> Tech Support >> Black screen

Page: [1]

Message

<< Older Topic Newer Topic >>

Black screen - 5/29/2005 6:19:43 PM

lysimachus

Posts: 5
Joined: 5/25/2005
Status: offline

Hello,

I've just downloaded TS Caesar and it didn't work from the start. The program installed .Net Framework 1.1 by itself and then I remove (by mistake) Managed Direct x 9.0. When starting the game, I got a blocked black screen 5 seconds after clicking on Campaign. So I downloaded and installed M. direct x 9 from Microsoft again, I uninstalled and reintalled TSJC but I have the same problem. I really have no idea of what to do now. Can you help me? Thank you

Post #: 1

RE: Black screen - 5/29/2005 6:39:17 PM

lysimachus

Posts: 5
Joined: 5/25/2005
Status: offline

Ooohh

And now, when I start TSJC all the links (to the game manual, to Matrix Games,...) everything works except of course the game itself. I click, nothing happens !!!!
HELP, HELP

(in reply to lysimachus)

Post #: 2

RE: Black screen - 5/29/2005 9:06:14 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Lysimachus,

This is a Managed DirectX issue. Sounds like you uninstalled the right version and then possibly downloaded and installed a different one that's not compatible. Microsoft isn't making this easy for us. Go to the /redist sub-folder of your installation and double click on the mdxredist102004.msi file. Let it do its thing and you should be back to working order.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to lysimachus)

Post #: 3

RE: Black screen - 5/29/2005 11:33:28 PM

lysimachus

Posts: 5
Joined: 5/25/2005
Status: offline

Well, I did doubleclick. The first time it removed the previous version and the second time it did install Manager Direct x. But nothing has changed: I got a blocked black screen 5-10 seconds after starting the game. Why am I the one where it doesn't work??

More seriously, can it be something else?

(in reply to Erik Rutins)

Post #: 4

RE: Black screen - 6/3/2005 3:12:40 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Lysimachus,

Can you please post a DxDiag file and your latest .log file per the instructions in the pinned threads in this forum? Those should let us know what's going on if it's not a DirectX issue.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to lysimachus)

Post #: 5

RE: Black screen - 6/13/2005 8:01:31 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

Resolved by updating to a newer video driver.

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Erik Rutins)

Post #: 6