RE: So, what's the story?

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All Forums >> [Current Games From Matrix.] >> [World War II] >> Lock ‘n Load: Heroes of Stalingrad >> RE: So, what's the story?

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RE: So, what's the story? - 8/24/2005 3:41:54 AM

Magua

Posts: 112
Joined: 7/31/2005
From: Phoenix, AZ
Status: offline

Day 23 sleeping by the mailbox.

Here it is! Yippee! Here it is!

No wait. It's just the new checkbooks. Rats. Looks like it's back into the washing machine box for me. But tomorrow is another day. Anything can happen. I'm feeling real good about tomorrow.

(in reply to Griffitz62)

Post #: 31

RE: So, what's the story? - 8/24/2005 7:25:59 AM

David Heath

Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline

Hi Guys

Matrix always tries to ship the pre-orders first with the beta tester copies. Our production manager went over and above the call of duty to the point of shrink wrapping and driving them to the late night UPS drop off just to make sure we had just a few games at GenCon.

The rest of the games are being put together and shipped to our main warehouses in North America and Europe. In fact we are shipping all of our Euro pre-orders to our UK warehouse via FedEx Air to make sure our Euro customers wait the least amount of time possible. As soon as our warehouse tells us the games are there and shipping out I will let everyone know. Trust me it will be very soon.

Now Guys once you start getting your games I want to see your comments here on what you think.

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Post #: 32

RE: So, what's the story? - 8/24/2005 12:47:47 PM

Vulpe

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Joined: 8/24/2005
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Ok, any idea when Naval Warfare Store (www.nws-online.net/) will get their stock? I preordered on their site some time ago (due to problems with yours).... and am eagerly waiting...

Dan

(in reply to Magua)

Post #: 33

RE: So, what's the story? - 8/24/2005 5:29:04 PM

David Heath

Posts: 3274
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From: Staten Island NY
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Hi Dan

Once we get the games into our warehouse and the pre-orders are shipped we will start shipping to our dealers. Chris and I have been in contact about this last week.

David

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Post #: 34

RE: So, what's the story? - 8/24/2005 5:32:52 PM

Vulpe

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Joined: 8/24/2005
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Roger that.... that would be something like two weeks or what?

Dan

(in reply to David Heath)

Post #: 35

RE: So, what's the story? - 8/24/2005 5:51:34 PM

David Heath

Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
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I am shotting for Friday of this week or the following week.

David

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Post #: 36

RE: So, what's the story? - 8/25/2005 1:47:21 PM

drunkninjauk

Posts: 12
Joined: 10/4/2001
From: UK
Status: offline

What about UK pre-orders?

(in reply to David Heath)

Post #: 37

RE: So, what's the story? - 8/25/2005 11:15:17 PM

Erik Rutins

Posts: 37503
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From: Vermont, USA
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We are aiming to get all pre-orders out at once, there should be no more than a day delay to get the pre-order games to our warehouse in the UK versus shipping them to the US warehouse.

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Post #: 38

RE: So, what's the story? - 8/27/2005 12:32:10 AM

Griffitz62

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Joined: 9/3/2004
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So...? Just wondering if it shipped today or if it will be next week? I guess there's no chance it will be here tomorrow.

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Post #: 39

RE: So, what's the story? - 8/27/2005 5:59:31 AM

Erik Rutins

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From: Vermont, USA
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Definitely early next week. Some of the games are on the way to the warehouses, the rest will be on the way Monday. Some pre-orders should start shipping out Tuesday, the rest Wednesday. This is based on the latest info I have.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Griffitz62)

Post #: 40

RE: So, what's the story? - 8/27/2005 6:56:23 AM

crabe tambour

Posts: 73
Joined: 6/1/2005
From: France
Status: offline

That's a baaaad news. I have a lot of work and a very hard deadline on friday. How do you want i finish my work if I recieve BoH on wednesday? uh? how?

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Post #: 41

RE: So, what's the story? - 8/28/2005 4:29:02 AM

Magua

Posts: 112
Joined: 7/31/2005
From: Phoenix, AZ
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Deadlines schmedlines, you need to get your priorities straight my friend.

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Post #: 42

RE: So, what's the story? - 8/30/2005 1:26:25 PM

markhwalker

Posts: 951
Joined: 1/29/2005
Status: offline

Hey,

You guys need to spend this time teaching new folks Forgotten Heroes, so we can assimilate them into the LnL Borg.

The more folks we assimilate, the more orders we get for BoH. The more orders we get for BoH, the easier it will be to convince Eric and David to do the next game.

So get busy! Get into your local hobby store and teach Lock 'n Load.

I want to see more gaming and less guffing.

Best,
Mark

(in reply to Magua)

Post #: 43

RE: So, what's the story? - 8/30/2005 5:38:00 PM

Maximillion

Posts: 6
Joined: 7/21/2005
Status: offline

We only guff because we care! All will be good in a few days when I see a nice little package sitting under my mailbox...

(in reply to markhwalker)

Post #: 44

RE: So, what's the story? - 8/30/2005 11:03:11 PM

Rael

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Joined: 8/30/2005
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I want to see more pre-order shipping and less guffing

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Post #: 45

RE: So, what's the story? - 8/31/2005 6:13:46 AM

David Heath

Posts: 3274
Joined: 3/29/2000
From: Staten Island NY
Status: offline

Hi Guys

The games have finally left our printers and are heading to our warehouse in North America and Euorpe. Once the games arrive in our warehouses they will start shipping the games right away to our customers. Once again we are truly sorry for the delays and never expected it to take so long to put the games together. The printer was so worried about making a mistake with the parts that they took it slow to make sure to get it right. Once again thank you for waiting for well and I sure you all will be very happy with the end product.

David Heath
Matrix Games

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Post #: 46

RE: So, what's the story? - 8/31/2005 2:44:37 PM

thoth69

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Joined: 8/14/2005
Status: offline

That's good news, but it doesn't sound like we'll be getting it in time for the Labor Day weekend. Too bad as I was hoping to take it to Conquest in order to recruit some players. Definitely better to wait and get a quality product, however...

(in reply to David Heath)

Post #: 47

RE: So, what's the story? - 8/31/2005 9:20:21 PM

Erik Rutins

Posts: 37503
Joined: 3/28/2000
From: Vermont, USA
Status: offline

I can't promise, but some orders may arrive before the weekend if they are among the first shipped and the shipping option chose was a fast one. I'm checking with our warehouse on this daily. As long as you have your order number, you can review the status through our online store and see when it ships out as well.

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to thoth69)

Post #: 48

RE: So, what's the story? - 9/1/2005 3:08:58 AM

thoth69

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Joined: 8/14/2005
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Any way to upgrade shipping at this late date?

(in reply to Erik Rutins)

Post #: 49

RE: So, what's the story? - 9/2/2005 3:27:08 AM

Magua

Posts: 112
Joined: 7/31/2005
From: Phoenix, AZ
Status: offline

quote:

ORIGINAL: Erik Rutins

I can't promise, but some orders may arrive before the weekend if they are among the first shipped and the shipping option chose was a fast one. I'm checking with our warehouse on this daily. As long as you have your order number, you can review the status through our online store and see when it ships out as well.

Regards,

- Erik

Well, I checked the online store, and it told me my order was "backordered." So that's not much help.

(in reply to Erik Rutins)

Post #: 50

RE: So, what's the story? - 9/2/2005 5:07:07 PM

yossarians

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Joined: 9/2/2005
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I'm still showing pending shipment and backordered as well. Who'd of guessed that I'd have gotten it quicker if I lived in France?

(in reply to Magua)

Post #: 51

RE: So, what's the story? - 9/2/2005 6:21:16 PM

Griffitz62

Posts: 65
Joined: 9/3/2004
Status: offline

My order status shows the same thing. Pending Shipment and Backordered. Kind of annoying that it's in Europe already, but we can't get it here. Should have had it sent to my cousin in England and had her mail it to me. Oh well, maybe next time.

(in reply to yossarians)

Post #: 52

RE: So, what's the story? - 9/4/2005 2:22:12 PM

markhwalker

Posts: 951
Joined: 1/29/2005
Status: offline

quote:

I'm still showing pending shipment and backordered as well. Who'd of guessed that I'd have gotten it quicker if I lived in France?

Yes, we have a soft spot for the French. We promise to do better next time, and post in bold letters that the French will be the first to receive their copies of the game.