Serial Number question (Full Version)

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mlees -> Serial Number question (2/9/2007 7:37:08 AM)

Howdy!

I purchased this title from an EBGames retail store in the local shopping mall. Installs ok.

First box pops up with request for number from the "validation card".

I have a "Key Code" on the back of the CD-Rom envelope, so I assumed it was asking for that. It appears in this format:

XxXXx-XxxXx-XXXxx-xXXxx-SFI1992

I have attempted to enter in this number with and without dashes, with and without the "SFI1992" number on the end, and I continue to get an error message:

"Unexpected length, please enter the number on your validation card exactly as shown, including any underscores."

What am I doing wrong?

Are the "underscores" as mentioned in the error message the seperating dashes?

Please advise...



korrigan -> RE: Serial Number question (2/9/2007 9:42:37 AM)

Pocus is going to try to help you with this serial problem.

However, please note that on a general basis Matrix forum is not the place for non Matrix customer support. [8D]

AGEOD will be happy to help BoA retail customers in its own forum.
Link here: AGEOD support



mlees -> RE: Serial Number question (2/9/2007 10:29:06 AM)

Bah! Your right. I wasn't paying attention, korrigan.

The Matrix Games website was where I first heard of the title. I bought it locally to get my hands on it faster.

My apologies.

Thanks for pointing me in the right direction.



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