Digitalriver not responding (Full Version)

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redbear -> Digitalriver not responding (10/22/2007 6:59:52 PM)

Hi i made a post on the matrix not answering Supoort email but i change my mind and made a new post.

My problem is that i try to buy form you TOAW III and COTA but it give me an error, 30024002-0, i have try my credit card and paypal options to not avail. I wrote it down to digitalriver support and i received a response asking me the number of error one week ago but up to now i haven't received any response yet. i wrote an email to Erik Rutins because i found a it in the post of Ramius. He has a similar problem, with it i hope there will be some response.


The purchase are for digital downloads the order numbers that the oline store give me are 1635059887 for COTA and 163488767 for TOAW III


Thanks in advance




Erik Rutins -> RE: Digitalriver not responding (10/22/2007 8:50:36 PM)

Hi Redbear,

That doesn't ring a bell, but I'll check my spam filter. Go ahead and send it to me again please.

Regards,

- Erik




redbear -> RE: Digitalriver not responding (10/22/2007 9:31:50 PM)

ok the mail name is redbear415 from yahoo




redbear -> RE: Digitalriver not responding (10/22/2007 9:34:45 PM)

email resend




redbear -> RE: Digitalriver not responding (10/24/2007 9:41:45 PM)

 Erik had you received my mail? 




redbear -> RE: Digitalriver not responding (10/28/2007 6:11:19 AM)

i received responce from digital river they enable my order so i am down loading now i use another email adress and they received it




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