Ordering problem (Full Version)

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alfredtc -> Ordering problem (6/18/2008 7:06:35 PM)

I order the game this morning everything seems OK and received the payment receipt from PayPal.
After waiting for a day but still don't receive the download instruction. (normally it take 1-2 hrs)
I also go to http://www.digitalriver.com/cs/ but it fail to find my order. I already report this case to
erikr@matrixgames.com but get no reply. Can anyone help?



Erik Rutins -> RE: Ordering problem (6/18/2008 8:30:15 PM)

Hi Alfred, I forwarded your query to our DR representative to see if he could figure out what was going on. If you also e-mail me with more of your personal contact info, I can try to look up the order details myself.



alfredtc -> RE: Ordering problem (6/19/2008 1:49:04 AM)

Thanks Erik, just received the link its OK now.[&o] 



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