Marc von Martial -> RE: A question about the tax thing... (7/30/2008 9:25:23 AM)
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quote:
ORIGINAL: Lützow Well, there are online-shops billing their games solely in $ and not charging additional VAT for shipments outside US. What makes stuff considerably cheaper if you live in Eurozone. Yes and all those packages are very likely to be checked by the countries customs, have import and VAT taxes put on top of them and then you even have to go to your local customs office (sometimes even the next airport!), pick the package up, have to answer silly questions stand in line for an hour and pay the taxes yourself. If that is preferable, I don't know [;)] quote:
Speaking about Gamersfront from Shrapnell here and I wonder why Matrix can't do this as well. Our shop infrastructure and fulfillment is run by Digital River as many of you know. DR is required to collect taxes for the customs. Digital River is the leading online shop solution and fulfillment agency they do not get away with it and on top of it want to spare their overseas customers the above mentioned hazzles. We also have no influence on how DR runs their business in this regards. GamersFront gets away with this little snipplet, as featured by many small online shops all over the world: "On foreign orders, in addition to our charges for shipping and handling, there may be other fees assessed, such as import fees or added taxes. These fees are beyond our control and are not the responsibility of Shrapnel Games or any of our Vendors." This however lets the customer in the dark about the above mentioned usual customs procedures.
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