Gotta vent.... (Full Version)

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105mm Howitzer -> Gotta vent.... (4/7/2009 4:41:48 PM)

Okay, so I know this isn't a gaming thread, but it still concerns wargames...Specifically MY game, ( which has been ordered twice since X-Mas) I recently placed (again) an order for WITP, payed by money order, and again, it seemed to have been shuffled in the Digital River Inc. "maws of death".
Yes, Post Canada confirmed delivery time and date, but no, D.R. say they no have...What gives?
The previous time, I received my original money order back from D.R., from their Minneapolis office ( not the Chicago one originally sent to)
Seriously, Matrix peeps, if it wasn't for the quality of your games, I would have signed off D.R. a long time ago.
Anybody else experienced such troubles with money order transactions, or am I the only lucky one?
Thanks, much better
Cheers
MC




PunkReaper -> RE: Gotta vent.... (4/7/2009 5:01:00 PM)

Must be a Canada thing cos so far I have had absolutely no problem with them here in England, and I have ordered numerous games from them.... sorry I think its personal... I've heard that they just don't like you. [;)]




Erik Rutins -> RE: Gotta vent.... (4/7/2009 5:28:28 PM)

Please e-mail me at erikr@matrixgames.com with your order info, 105mm.




Mike Parker -> RE: Gotta vent.... (4/7/2009 5:32:26 PM)

I heard that they much prefer the 120mm smoothbore over the 105mm so there ya go.. pick a different main gun and your set!

Hope Erik can sort it out for ya though.. its a good game!




Lützow -> RE: Gotta vent.... (4/7/2009 6:23:21 PM)

Regarding Quebec, aren't English language games prohibited there ? [:-]

j/k, hope Eric will help you to work it out with DR.




105mm Howitzer -> RE: Gotta vent.... (4/8/2009 2:39:33 AM)

Thanks for your kind words of encouragement, and no, English games are allowed here, Lutzow[:'(] Prussian ones, on the other hand...
AS for Punk and Mike, don't have to love me, just my money, and I refuse to change calibers.[:-][:-]




madgamer2 -> RE: Gotta vent.... (4/8/2009 10:35:39 PM)

forgive my ignorance if I am mistaken. If you reach this website why can't you just
order with a credit card from here. I do not use money orders unless necessary because the receiver can withhold shipment for like 10 days till they get confirmation that the MO is valid.

ordering with a MO direct to a company like DR is fraught with possible problems

Madgamer




105mm Howitzer -> RE: Gotta vent.... (4/9/2009 8:25:02 PM)

Card's out of order, it'll go boinnnng.




Erik Rutins -> RE: Gotta vent.... (4/9/2009 8:35:42 PM)

Did you send me an e-mail?




105mm Howitzer -> RE: Gotta vent.... (4/11/2009 3:21:46 PM)

Sorry for the delay Eric, but yes, I've sent you an e-mail with all details.
Cheers
MC




105mm Howitzer -> RE: Gotta vent.... (4/23/2009 3:48:25 AM)

I have no idea what happened there, Eric, but if this is your doing, a heartfelt and sincere Huzzah goes out to you. I checked my Emails today and say ( to my surprise) the order as being processed etal...[X(][X(]
I must say, this impressed the @#%$ out of me, considering I half expected the MO returning from Minneapolis like last time.
Again, thank you for your outstanding customer support. Ypu've made a grognard...a little more happier in these times.
Cheers
MC
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