RE: Physical Shipment Status (Full Version)

All Forums >> [New Releases from Matrix Games] >> War in the Pacific: Admiral's Edition



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Dawy -> RE: Physical Shipment Status (8/11/2009 8:08:43 AM)

Ordered on 3rd August, arrived today from UK to Australia, standard post. Eight days, not bad for half the world away.




Joseph_Nevsky -> RE: Physical Shipment Status (8/11/2009 12:09:26 PM)

quote:

ORIGINAL: Joseph_Nevsky


quote:

ORIGINAL: Erik Rutins

...Once our warehouse ships it...

...Regards,

- Erik...

...Well, in my case it is not important to get the physical copy quickly...

...So, let´s have some patience then...


Well, a few words to say: my physical copy just arrived today! [:)]

Ten days only, so it´s very good service. I´m very happy [&o]

Also, I must say I´m very impressed about the overall quality. Very good job! Congratulations to Eric Rutins and to all Matrix Games team!

(now, let´s learn a new game!)

Regards,
J



Oliver Heindorf -> RE: Physical Shipment Status (8/11/2009 12:26:59 PM)

physical shipment arrived today - hoorraayy !!! [:)]



Lützow -> RE: Physical Shipment Status (8/11/2009 12:39:05 PM)

Just recieved my copy and while manual and CD are in good condition, the box itself is broken. That's sad, because I purchased the physical version in order to shelve it. [:(]

Was no wise decision to put the heavy book on an almost empty box and don't add any packaging material, to prevent it from being crunched during transport. [:-]



Erik Rutins -> RE: Physical Shipment Status (8/11/2009 12:47:41 PM)


quote:

ORIGINAL: Lützow
Just recieved my copy and while manual and CD are in good condition, the box itself is broken. That's sad, because I purchased the physical version in order to shelve it. [:(]
Was no wise decision to put the heavy book on an almost empty box and don't add any packaging material, to prevent it from being crunched during transport. [:-]


Sorry to hear that, if you e-mail me with your order ID I can try to get you a replacement box.



Fletcher -> RE: Physical Shipment Status (8/11/2009 12:48:39 PM)

Hello Erik !.
At first, excuse me for my poor english, it is not my native laguague.
I´m writing this message to you because I am seriourly worried with my order status. Several spanish friends have received emails with changes in their order status (backordered to shipped) when they have been order the game one day after me, and other have receive the physical copy already.
I order the Admiral Edition game July 27th (the first day if I am not confused), probably I must have more patience with it, like you tell us in several thread in the forums. If you think that could be a problem I can send whatever you tell me my order number, special promo code or serial.
Excuse me if my worries are unneccesary with your warehouse working hard this days.
Best wishes.
Regards
Ramón




Erik Rutins -> RE: Physical Shipment Status (8/11/2009 12:51:56 PM)

Ramon,

Please e-mail me at erikr@matrixgames.com with your Order ID and I'll check on your order status with the warehouse.

Regards,

- Erik



Fletcher -> RE: Physical Shipment Status (8/11/2009 12:56:19 PM)

Thank you very much Erik for your quick answer.
I sent you an email with my ID order.
thanks in advance.
Regards
Fletcher



Templer_12 -> RE: Physical Shipment Status (8/11/2009 1:17:48 PM)

Germany calling

8/1/2009 Physical + Digital order
8/4/2009 Received Email about Shipping Notification
8/11/2009 Box on my Desk

Hurrah, hurrah, hurra...

From the halls of Montezuma to the shores of Tripoli....... [sm=happy0005.gif]



Grotius -> RE: Physical Shipment Status (8/11/2009 3:41:54 PM)

USA calling here. I managed to retrieve my order number, and I'm listed as shipment "pending" and order status as "Backordered." I've e-mailed my order number to Erik.

It's not a big deal, but I sure am looking forward to getting that manual. :)



John Lansford -> RE: Physical Shipment Status (8/11/2009 3:44:42 PM)

I ordered the AM of the first day, still waiting for my physical copy.  Where can I find my order # to check on where the package is?



whippleofd -> RE: Physical Shipment Status (8/11/2009 3:49:53 PM)

Ordered 27 July 2009. Checked status today at 1046 EST and still backordered. I will be out of town on vacation until 20 August 2009. I'll PM my order number to Erik and hope to find it waiting when I return.

Whipple



V22 Osprey -> RE: Physical Shipment Status (8/11/2009 4:27:32 PM)

I'm going to be last wargamer on this planet to get to play.[:(]



Templer_12 -> RE: Physical Shipment Status (8/11/2009 4:34:01 PM)

quote:

ORIGINAL: V22 Osprey

I'm going to be last wargamer on this planet to get to play.[:(]


Maybe you´re wrong.

If you´re serios wargamer, there is quite a change this is the last wargame you gonna play. [sm=00000506.gif]



anarchyintheuk -> RE: Physical Shipment Status (8/11/2009 4:36:08 PM)

I might give you a run for your money . . . I did have 2-day delivery ordered however.



Capt Henry_MatrixForum -> RE: Physical Shipment Status (8/11/2009 5:03:19 PM)

UPS says I'll have my copy today!! I didn't order fast delivery, but I do live less than 100 miles from the Minnesota warehouse. I was listed as backordered until last night.



rmielech -> RE: Physical Shipment Status (8/11/2009 7:32:59 PM)

I checked in at findmyorder yesterday, and it told me I was backordered and pending. Today it has no record of my order at all. Is that a good thing or a bad thing? 



LarryP -> RE: Physical Shipment Status (8/11/2009 7:52:17 PM)

quote:

ORIGINAL: rmielech

I checked in at findmyorder yesterday, and it told me I was backordered and pending. Today it has no record of my order at all. Is that a good thing or a bad thing? 


Yesterday I checked on mine using my email and area code. Nothing found. Then I used the order number and last five digits of the credit card and it found it. Did you use a different method of finding it today than yesterday?



pmelheck1 -> RE: Physical Shipment Status (8/11/2009 8:03:30 PM)

Mine shipped out yesterday. Currently it's in transit having left omaha at 1231. Est delivery date is 13 Aug. Hurrah!



AlanBernardo -> RE: Physical Shipment Status (8/11/2009 8:05:02 PM)

Still backordered. I did get a reminder that my card will be charged or has been charged.

Ordered Monday, the day of the release.

USA. This all seems so hit-and-miss.

Looks like I'm looking at the game arriving next week.

I did order the downloadable version also, but I want a hard-copy of the manual.

This findmyorder thing sometimes works and sometimes doesn't.

Edit: email notification came in.

Alan







rmielech -> RE: Physical Shipment Status (8/11/2009 8:15:03 PM)

I balked at the 5 number credit card thing. I'll try again.



miked489 -> RE: Physical Shipment Status (8/11/2009 8:17:43 PM)

order july 27 still didn,t get my game or manual i live in phila.



grraven2004 -> RE: Physical Shipment Status (8/11/2009 8:22:57 PM)

I just removed the made in china sticker from my manual. I hope the customs agents don't come knockin on my door or I'll have to sick my Red Heeler on them then I'll be commiting two crimes!!! [X(][X(][X(][:D][:D][:D][X(][X(][X(][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o]



ckk -> RE: Physical Shipment Status (8/11/2009 9:03:07 PM)

I just got my reminder from DRI that I should be looking for my charge card to say..... I'm down with that, but it would have been niice for them to say "shipped 8/12 expect delivery by 8/15' Yeah I know shipping and accounting don't talk to each other[:@][:(]



IndyShark -> RE: Physical Shipment Status (8/11/2009 9:07:43 PM)


quote:

ORIGINAL: mullk

Mine shipped out yesterday. Currently it's in transit having left omaha at 1231. Est delivery date is 13 Aug. Hurrah!


How do you track where it is? Mine shipped out yesterday as well



pmelheck1 -> RE: Physical Shipment Status (8/11/2009 9:17:01 PM)

view order details on the order status screen has a UPS tracking number in it. mine shipped UPS anyway...



V22 Osprey -> RE: Physical Shipment Status (8/11/2009 9:35:35 PM)


quote:

ORIGINAL: grraven2004

I just removed the made in china sticker from my manual. I hope the customs agents don't come knockin on my door or I'll have to sick my Red Heeler on them then I'll be commiting two crimes!!! [X(][X(][X(][:D][:D][:D][X(][X(][X(][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o][&o]


This ''Printed in China'' better be made out of Gold.[:'(]

Especially for delaying the game a whole week, it better be the best printed in china sticker ever concieved.[:'(]



Erik Rutins -> RE: Physical Shipment Status (8/11/2009 9:44:11 PM)

I've heard from a number of you today regarding your order status. I want you to know that you are not being ignored. I have a whole set of inquiries into the warehouse but have not yet heard back. I am pinging them regularly, I expect I'll get a bunch of answers at the end of the day.

We do expect that any of the first wave of back-orders that were not fulfilled yesterday would be fulfilled today. I think the main cause for concern would be if by tomorrow morning your order status still showed back ordered. So if you ordered on July 27th, it should ship out by today.

Regards,

- Erik



rmielech -> RE: Physical Shipment Status (8/11/2009 10:01:36 PM)

Sigh. Still backordered and pending. And helpless. No wonder the Japanese pulled off Pearl Harbor. The allies must have been backordered and pending in real life. They didn't get their manual in time. 



IndyShark -> RE: Physical Shipment Status (8/11/2009 10:23:07 PM)

Which order status screen? I can't seem to find the one you are referring to.



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