Some Answers to Frequently Asked Question (Full Version)

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Erik Rutins -> Some Answers to Frequently Asked Question (3/25/2010 4:22:11 PM)

1. When/where will DW be available?

We expect it to be available either late today or tomorrow, based on US time. We don't know yet exactly when as it depends on how long the final store QA takes.

2. How much will DW cost?

The price in US dollars is $39.99 for the Download, $49.99 for the Physical copy. For those who want the physical copy, we recommend the "digital + physical" option which lets you get the download now while the physical copy is shipped to you, same cost as physical copy only.

3. What's this "download insurance"?

This is a small additional fee we are required to add to the shopping cart by Digital River. You are free to remove it. Its purpose is to cover the cost of re-downloads for Digital River and it officially allows you to re-download up to two years after the initial purchase. Otherwise, you officially have 30 days to download. In reality, if you have any issue with re-downloading, just contact us through our Help Desk and we'll take care of it. The main instance where this would be of assistance is if you were unable to reach us or we were unable to assist you, then this would cover your bases with Digital River.



ussugu -> RE: Some Answers to Frequently Asked Question (3/25/2010 4:31:23 PM)

Thank you for this post, Erik.

If I may ask: After what time this afternoon, if the game hasn't been released, will we know that it will be a tomorrow release? Without knowing what time DR staff goes home, I'll be checking the forums and Matrix's site every 5-10 minutes way late into the night.

Thanks for your time.



Erik Rutins -> RE: Some Answers to Frequently Asked Question (3/25/2010 4:33:04 PM)

The latest possible release time (for today, assuming it doesn't end up releasing tomorrow) would be around 5PM US Central time today.



ussugu -> RE: Some Answers to Frequently Asked Question (3/25/2010 4:44:16 PM)

Ok, thank you Erik. I guess, if it doesn't come out today, I'll get some sleep tonight after all.



Erik Rutins -> RE: Some Answers to Frequently Asked Question (3/25/2010 4:58:39 PM)

One more bit of news, it turns out we will have a small "at release update". It's too late to update the master, but we found a few last minute bugs that had crept into one of the final builds and needed fixing. The main issue suddenly prevented the Zenox and Quameno from working properly, which was quite a shock when we discovered that last night.

In any case, when you get the game, please remember to update it immediately (you can just use the "Check for Updates" link in the game menu) so that you are up to the latest version and apologies in advance for any inconvenience.



elmo3 -> RE: Some Answers to Frequently Asked Question (3/25/2010 5:20:32 PM)

Thanks for the update Erik.



tgb -> RE: Some Answers to Frequently Asked Question (3/25/2010 5:34:16 PM)

I think you should pull back the master to fix the bugs and delay release until next week just so we can all enjoy the reaction when you do.[:D]



Webbco -> RE: Some Answers to Frequently Asked Question (3/25/2010 5:40:01 PM)

[sm=00000023.gif] x 1000



Sarissofoi -> RE: Some Answers to Frequently Asked Question (3/25/2010 5:41:57 PM)

Oh crap.

BTW This is good moment to realese manual.

Dont you think so?



Husker50 -> RE: Some Answers to Frequently Asked Question (3/25/2010 6:35:59 PM)

quote:

tgb said: I think you should pull back the master to fix the bugs and delay release until next week just so we can all enjoy the reaction when you do.


tgb You are a very sick, twisted individual. I like it.[:D]



Erik Rutins -> RE: Some Answers to Frequently Asked Question (3/25/2010 7:19:14 PM)

We are go for release today, should show up for all of you within 30 minutes or so. Thanks everyone, hope you enjoy Distant Worlds!!

I recommend waiting for the "Buy Now" link to show up here on the forum and the product page. Remember to also apply the v1.01 update!



elmo3 -> RE: Some Answers to Frequently Asked Question (3/25/2010 7:19:47 PM)

Excellent news!



Tycow -> RE: Some Answers to Frequently Asked Question (3/25/2010 7:21:08 PM)

Woot!

BTW: Which store do I use if I'm in the UK?



Dohon -> RE: Some Answers to Frequently Asked Question (3/25/2010 7:24:11 PM)

Will DW be available for all countries? I live in Belgium you see. ;)

EDIT: Just saw the "Europe" section on the product page. Disregard my post. I will be getting the game tomorrow. Everyone currently downloading and playing, enjoy!



Erik Rutins -> RE: Some Answers to Frequently Asked Question (3/25/2010 7:29:12 PM)

Hi guys, you jumped the gun a bit before all the "Buy Now" links were setup. Everything should be there now and if you are somewhere other than those links, go to our store main page and just choose the rest of the world link, then new releases.



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