payment error (Full Version)

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Spaghetty -> payment error (9/22/2010 6:48:49 PM)

You guys all got me exicted for the game, trying to order it for two days already, but there is an error on processing the payment of the order. This is with the digitalriver site. I logged a support issue, but they seem to be on a holiday.

Any thoughts on how to get the game (legitimate please)? Is there an other distributer?

Thanks!



lordxorn -> RE: payment error (9/22/2010 7:50:31 PM)

Erik from Matrix Games is really good at following up with Digital River, however he has to read this.

In tghe meantime contact digital river custome service by calling them.

I had problems as well, so i just used Paypal.



Spaghetty -> RE: payment error (9/22/2010 7:51:59 PM)

Yes, tried that. No luck.



DampSquib -> RE: payment error (9/22/2010 8:00:52 PM)

You could try here...http://yhst-12000246778232.stores.yahoo.net/distantworlds.html

Or try again...as sometimes it goes wrong...just by missing out 1 bit of info etc.



Erik Rutins -> RE: payment error (9/22/2010 10:13:17 PM)

Hi Spaghetty,

Have you tried our Help Desk yet? If not, please do so. If you still can't get it resolved, please e-mail me at erikr@matrixgames.com and I'll make sure it gets sorted out.

Regards,

- Erik



Spaghetty -> RE: payment error (9/22/2010 10:15:20 PM)

Yes, tried the helpdesk, no response yet. Id = 5361
I will pm you, thanks.



Spaghetty -> RE: payment error (9/23/2010 5:59:39 PM)

Succes!
Aparently it does not like fake phone numbers....
Now if I only find time, I can actually play the game.



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