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wjclerk -> Getting tech support (9/22/2010 9:11:37 PM)
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I posted a support question to Matrix over three days ago and haven't yet heard from anyone. I am getting a Fatal Error 1073741819 when I try to run the game for the first time. I've posted details about my problem and a screen capture of the error, but no response yet from anyone at Matrix's tech support to show that they've even read about my problem. Does anyone know if they are all at a conference or something this week? I'd really like to be able to play the game that I payed over $100 for and am losing confidence in the support for this product provided by the company. Anyone else have a similar experience?
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