seannewboy -> Somehow i got deleted from your system (1/10/2011 1:17:58 AM)
I cant get into your main support because it seems i was deleted as a customer. I have the email from your company with an order number and have tried to log in. Your site says my order number is invalid and it doesnt recognize my email.
Im guessing this means my extended warranty is useless.[:@]
Erik Rutins -> RE: Somehow i got deleted from your system (1/10/2011 1:30:57 AM)
Hi Sean,
Please give us your contact and order info via our help desk and we'll be able to look up your order and figure things out. My expectation is that you are not deleted and that you will be able to re-download.
Regards,
- Erik
seannewboy -> RE: Somehow i got deleted from your system (1/10/2011 1:53:45 AM)
I would but i cant log in to the help desk, or anywhere on the site other than the forum.
junk2drive -> RE: Somehow i got deleted from your system (1/10/2011 1:55:40 AM)
You should have a different password for the members area than for the forum.
seannewboy -> RE: Somehow i got deleted from your system (1/11/2011 10:41:04 AM)
Different password, same email address, set up at different times.
seannewboy -> RE: Somehow i got deleted from your system (2/24/2011 3:17:48 PM)
All problems solved, loving 1.4, looking forward to Supernova.